Earls Kitchen + Bar Reviews | Glassdoor.ca

Earls Kitchen + Bar Reviews

Updated 12 December, 2017
253 reviews

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3.6
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253 Employee Reviews

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Pros
  • A great place to make long lasting friendships with great people (in 20 reviews)

  • Fun work environment and great for students (in 14 reviews)

Cons
  • work/life balance working past scheduled time (in 11 reviews)

  • Some long hours working in the kitchen, evenings and weekends (in 16 reviews)

More Pros and Cons

  1. "Future GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earls Kitchen + Bar full-time (More than 3 years)

    Pros

    - "It's your business" mentality that creates real ownership
    - Amazing training for those who are serious about leadership. The kind of stuff that you can apply to who you are as an individual, not just an employee.
    - Fully transparent on-line infrastructure and training through their employee website myearls.com
    - Make amazing life-long connections and really get to work in a "family" environment. The bonds you make while you're all "in the weeds" are priceless.
    - Amazing salary benefits
    - Challenging and constantly evolving work environment

    Cons

    - Long hours and hard work.
    - Every GM is different (obviously) but the Regionals need to be more involved with those who are newer.
    - Lack of attention and vision towards upcoming kitchen partner crisis has put us behind the 8 ball. Recruitment for BOH is a daily struggle.
    - Hourly compensation for management isn't reflective of the amount of responsibility and expectations. Makes it difficult to stick it through.
    - Brand is becoming synonymous with "cheap eats" and pulling the wrong crowd. Comparable brands have much higher perceived value because they set the context through their pricing.

    Advice to Management

    - Focus on "Great Food. Great People." again and not so much on "bang for your buck".
    - Invest in remodeling older locations to bring up to par with Cactus, Joey, etc.
    - Make leadership sexy again. We are losing our culture.


  2. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Vancouver, BC
    Former Employee - Host in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Earls Kitchen + Bar part-time (More than a year)

    Pros

    Great work environment and you make friends for life. Fun job

    Cons

    Tip out is extremely low and training is minimal. Most management are incompetent which is why there is high turnover, you never know how long you will be favoured until they hire someone prettier and give them all your shifts.

    Advice to Management

    The people that are loyal to you care about the business. Pay them well and treat them well and it will pay off.


  3. "Not reccomend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Earls Kitchen + Bar full-time

    Pros

    Extensive training, and experience cooking and preparing many dishes.
    Management dosent look the other way to important feedback.

    Cons

    Managers rude, don't appear to intervene about employee behaviour. They hold you at one station and claim to cross train you, but you need to jump through hoops and beg on your knees and bug them to imitate it. No understanding for tardiness due to transit. Foh managers very disrespectul to b.o.h. In conclusion, it's not a positive place to invest your time, energy, and dollars and cents. The pay, even with shared gratuity is very poor and imbalanced. The gm makes 6 figures, and won't even reply to your emails or requests. Not reccomend!

    Advice to Management

    Don't underestimate your staff, without them your castle would be defenseless, and your throne not so shiney. Pay more fairly. And stop ignore workplace bullying.


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  5. "Line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Line Cook
    Former Employee - Line Cook
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Earls Kitchen + Bar (More than a year)

    Pros

    - meet great people
    - learned a lot
    - easy to move up in the company

    Cons

    - long hours
    - pay wasn't very god


  6. "Great restaurant to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Manager
    Former Employee - Floor Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Earls Kitchen + Bar part-time (More than a year)

    Pros

    Excellent values and training.

    Cons

    Working until 2am everyday is tough

    Advice to Management

    Keep up the leadership training.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Earls Kitchen + Bar part-time

    Pros

    -Excellent training and development programs
    -Close community with lots of support
    - Flexible schedule and awesome colleges
    - Development of interpersonal skills and communication

    Cons

    -Fast paced work environment, very demanding
    - Long days on your feet
    - Have to adaptive and attentive to customers needs


  8. "Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Chef in Vancouver, BC
    Current Employee - Head Chef in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earls Kitchen + Bar full-time (More than 5 years)

    Pros

    Autonomy. Culture. Great leaders and leadership programs.

    Cons

    Shortage of applicants to kitchen workforce. Currently going through a crackdown on profits could be a downfall when comparing to others instead of competing with ourselves.

    Advice to Management

    pay a comparable wage to other trades and professions.


  9. "unhealthy environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Earls Kitchen + Bar part-time

    Pros

    some of the food is pretty decent

    Cons

    coworkers are terribly rude, so much disrespect there, kitchen is unbelievably messy and looks gross to have food cooked in. staff lounge is disgraceful and smells like mildew.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Vancouver, BC
    Current Employee - Server in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Earls Kitchen + Bar full-time (More than a year)

    Pros

    Great training program- "it's your business". GM's are trained to defuse all and any conflict and having all requested time off.

    Cons

    Giving "managerial" titles to young and easily manipulated individuals is the "brand" of Earls. I recently overheard a conversation between our head "manager" discussing why he did not hire a certain individual. He stated that even though her resume was exceptional and she exceeded his expectations, that she was not "brand". Then he continued to comment that she was simply to "big", and "heavy". This comment has been passed around through the restaurant, making all other employees feeling uncomfortable. Earl's claims to be a restaurant of inclusion and portray an inviting atmosphere and environment.

    Advice to Management

    They really need to spend more time monitoring their employees and the sort of discomfort and mal treatment that goes on in the work place. Very discouraging and disappointing to know this sort of environment still exists in 2017. Shame.


  11. "Not good for hostesses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Toronto, ON
    Former Employee - Hostess in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Earls Kitchen + Bar part-time (More than a year)

    Pros

    - friendly staff and managers
    - good training system

    Cons

    - low wage
    - tip out is minuscule for the amount of work
    - when tip out issue was mentioned by various employees, managers brushed it off
    - too much politics and favouritism
    - employees don’t get praised by good work

    Advice to Management

    The tip out doesn’t make sense when the servers tip out so much and the sales are so high. It’s not legal for managers to keep their employers tips..


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