EAT Employee Reviews about "minimum wage"

Updated Apr 12, 2019

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3.8
82%
Recommend to a Friend
89%
Approve of CEO
EAT CEO Andrew Walker (no image)
Andrew Walker
24 Ratings
Pros
  • "free food, busy environment, Friendly employees(in 23 reviews)

  • "Free lunch and coffee, possibility to be promoted(in 9 reviews)

Cons
  • "They expect very high standards and work even on minimum wage(in 16 reviews)

  • "Long hours but other than that it was alright(in 11 reviews)

More Pros and Cons

Reviews about "minimum wage"

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  1. "Fun company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at EAT full-time for less than a year

    Pros

    6 pounds a day to spend as food allowance+ 2 pounds if you work 6 to 8 a.m. Easy job even though a little demanding sometimes Mistery shopper bonus valuable courses and training for employees

    Cons

    Minimum wage for new starters Sometimes you can feel like a machine because you have to ask the same questions to every customer Unpaid Half hour break

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  2. "Great company to develop a career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EAT full-time

    Pros

    Training. You can start as a Team Member and grow inside the company.

    Cons

    Starting salary as a Team Member is minimum wage.

  3. Helpful (4)

    "manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at EAT full-time

    Pros

    If you are lucky enough to have a competent Gm and a good Ops manager you can actually make the most of this experience and get some management training. But this is extremely rare.

    Cons

    Just Minimum wage for team members and very difficult to get bonus, despite hard work especially in the busiest shops. salary for managers under expectations, unless you are external. Shops Always understaff, managers end up working as team members because of high turn over and hours allowance disconnected from reality. Some People from head office are so incompetent they wouldn’t even be helpful as team members.

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  4. Helpful (4)

    "Could be better."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Host/Team Member in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at EAT full-time for more than a year

    Pros

    Staff meal on shift of £6, however as the in store price goes up, the staff meal value doesn't. Free coffee on shift, which is great because the coffee is delicious. Fantastic friendly team.

    Cons

    Marketing is poorly communicated from head office to team members. Senior management make no effort to speak to team members and are not approachable or friendly. They expect very high standards and work even on minimum wage. Website/career portal discusses 'great career opportunities' even though no one has been sent on a training programme in the past 12 months in my store. Constantly changing branding/food items to keep up with pret/starbucks etc. Instead of actually communicating to customers what they enjoy etc. Prices/sizes/recipes change allll the time. The stores in Scotland do not look as modern or fresh as the stores in England, they look a bit outdated. Always complaining about waste being high, but then not having enough variety. Which is paradoxical.

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  5. Helpful (2)

    "Good People, Low Pay..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in London, England
    No Opinion of CEO

    I worked at EAT full-time for less than a year

    Pros

    You have an allowance for your breakfast/lunch

    Cons

    Unpaid breaks, minimum wage. The increase in pay is not in balance with the different roles that require more responsibility.

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  6. Helpful (2)

    "Retail Team Member"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at EAT

    Pros

    - Diverse Staff - Experience in food retail. - Well furnished and decent standards. - Free meals.

    Cons

    - Intensive fast paced work. - Minimum wage.

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  7. Helpful (1)

    "Customer host that runs the shop!!?!?!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Host in Clapham, East of England, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EAT full-time for more than a year

    Pros

    None I can think of.

    Cons

    Bullying. Seen 5 starters come and go, most left in tears. supervisor shortage so they push you to run the evening shifts with no training and on minimum wage. Basically it's a full time constant cleaning job with pressure coming from head office onto the store manager who then takes it out on his staff. Lastly, they try to screw u out of money by working late and 'forgetting' to add it to your time sheet. Ridiculous low shop budgets. Don't work for them.... soul destroying.

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  8. Helpful (1)

    "Just like working in Asia"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Team Member in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at EAT full-time for less than a year

    Pros

    Discount and £6 lunch. Sometimes also £2 breakfast .

    Cons

    Need to do too many things at the same time. So nothing get done properly and people get exhausted. Which leads to more people leaving and short on staff and more pressure on the new staff. Everything for the minimum wage. No one cares about the team members. It's all about the customers. But do more things for the customers is somehow not allowed,because that's not the policy or rules .

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  9. Helpful (6)

    "Do not apply!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Runner in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EAT full-time

    Pros

    Silly company with no pros whatsoever

    Cons

    Totally agree with the recent review. Have been working in the company for a year and already seen so many changes. Changes which are all down to people from Pret. There is A LOT of bullying culture in the shops...mostly from general and area managers.General managers are pressurized to hit targets and if they don't they get blamed. In turn,they themselves start blaming the shift runners and assistant managers for not increasing the sales...rather than actually working together as a team,some managers prefer just to point finger at staff and blame them on failures. Also,there are a lot of changes on payments...most people now only on minimum wage...no chance for pay rise! Never ever apply!!

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  10. Helpful (1)

    "Bullying culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EAT full-time for more than 3 years

    Pros

    There are no pros to working for EAT. if you are considering applying here I would advise you don't.

    Cons

    They are now just trying to copy pret completely. All the new head office management are from pret. They are unfairly sacking people so they can bring their friends from pret. They told all shops to hire more people 6 months ago now they are demanding managers start to get rid of people because they want to cut the wages bill. Same story with waste targets. There is a horrible bullying culture starting to run through the company which starts from the top. They want everyone to work like machines for minimum wage. So I'm summary if you want a job where you are expected to do the work of three people and get paid the legal minimum whilst getting treated like rubbish and then potentially sacked for no reason, then EAT is the place for you. Don't put yourself through it guys there is plenty of companies out there that provide better jobs than with these jokers.

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Found 16 reviews
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