Douglas College Reviews | Glassdoor.ca

Douglas College Reviews

Updated 19 April, 2019
48 reviews

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3.0
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Douglas College President & CEO Dr. Kathy Denton
Dr. Kathy Denton
15 Ratings

Employee Reviews

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Pros
  • "All faculty and staff and management get free use of the gym and most get lots of vacation time and lots of paid holidays" (in 5 reviews)

  • "Flexible work week and work-life balance is excellent" (in 6 reviews)

Cons
  • "Senior management grandfathered in, out of touch with today's world" (in 6 reviews)

  • "Very difficult to move up within the Company" (in 3 reviews)

More Pros and Cons

  1. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Coquitlam, BC
    Current Employee - Administrative Assistant in Coquitlam, BC
    Recommends

    I have been working at Douglas College full-time (More than 3 years)

    Pros

    Flexible work environment, Pro-Active Management, HR is helpful, Staff are great, team players

    Cons

    None at all, place is awesome!!

    Advice to Management

    Keep doing what you are doing!!


  2. "Dead end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director Lab Technician in New Westminster, BC
    Current Employee - Executive Director Lab Technician in New Westminster, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Douglas College part-time (More than 3 years)

    Pros

    Mostly good, intellectual people to work with, great courses study benefits, okay work-life balance.

    Cons

    Management lacks vision, unions are bureaucratic , very segregated culture almost a cast system.

    Advice to Management

    Make internal collaboration tools more open and participatory. Even a simple wiki or a gitlab would work wonders to integrate the staff and faculty.

  3. "Beware of The Training Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Group Employee in Maple Ridge, BC
    Former Employee - Training Group Employee in Maple Ridge, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Douglas College full-time (Less than a year)

    Pros

    Good learning experience on the job
    Good salary to start
    Great team
    Career Development opportunities

    Cons

    Favourtism - you may be the "flava" now but who knows when you're not
    Toxic work environment, stemming from management
    Management are too close, "clicky" - they put someone to be a manager without leadership skills
    No flex days, no work-life balance in Training Group
    ManuLife sucks, by the way

    Advice to Management

    I worked in employment services for 10 years. Never have I experienced, in a department of a highly reputable educational institution, to be so I expected to be so unprofessional. So many instances when management weren't around, I was new and had to "put out fires" when it was not my job to. Don't get me started with "favourtism" and "mood swings" with some of these so-called managers. My advise is get rid of these type of managers that create toxic workplace environments and then maybe you'd be lucky to keep good workers. Best of luck to your WorkBC contracts! Employment services are a small community. Words spread fast and furious.


  4. Helpful (2)

    "Training Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maple Ridge, BC
    Former Employee - Anonymous Employee in Maple Ridge, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Douglas College full-time

    Pros

    - staff members knowledgeable and supportive of one another

    Cons

    - If you like micromanagement and being reminded that you are 'inferior' to management then enjoy...
    - The lack of transparency and support given to staff is horrid. I have never seen anyone micro manage and mismanage a staff so terribly, and speak in such a condescending tone -- yet when it comes time to actually support your staff members and encourage unity, she locks her self away in her office.
    - Assumed rumors and feedback about Maple Ridge office were exaggerated; they are nothing in comparison to experiencing it. On the plus side, watching staff members leave and find jobs that aren't necessarily better has been nice, because it validates a simple saying -- 'people don't leave bad jobs, they leave bad managers.'

    Advice to Management

    - transparency
    - acknowledging the staff's continual handwork; encouraging rather than discouraging ideas that you don't agree with. Explain rather then shut down.
    - Empathy and ability to genuinely care for your staff
    - Acknowledge your staff's abilities rather than assume certificate is enough validation of qualifications to do a job.


  5. Helpful (3)

    "Traing Group Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Group Staff in New Westminster, BC
    Current Employee - Training Group Staff in New Westminster, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Douglas College full-time (More than a year)

    Pros

    Good salary to start, benefits, pension, team/colleagues

    Cons

    Long hours, little to no work-life balance, some toxic staff, unempathetic management team

    Advice to Management

    I've always heard critical things about working under the Training Group and some of them were true. People LOVE what they DO (see the Douglas College motto I put there?) but the staff are overworked, micro-managed and seems highly competitive, especially those who are at management level. You know what - not everyone wants to be in management because some staff love working with clients more. However, teamwork, trust and relationship building need to actually work together to have a good and positive working environment. Clients sense and observe those things. I expected working for a college that they would have these fundamental principles when it comes to creating a healthy team - I was sorely disappointed. It makes me question whether I should stay here for the long haul. My tip for management - read The 5 Languages of Workplace Appreciation. This will change your staff and team for the better. Since you're an educational institution that inspires learning, I highly recommend you all read it. DO inspire PLEASE.


  6. Helpful (3)

    "Bullying ok at the LC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in New Westminster, BC
    Former Employee - Service Coordinator in New Westminster, BC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Douglas College full-time (More than 3 years)

    Pros

    Some nice people. Helping the students is rewarding.

    Cons

    Bullying allowed in the learning centre and systemic attempts to ignore the actual problem.

    Advice to Management

    Get rid of the actual problem and stop letting everyone else on the team go when there is one bully in the workplace.


  7. Helpful (1)

    "Peer Tutor - Learning Centre"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Douglas College part-time

    Pros

    - easy to get hired
    - comprehensive training for new tutors
    - flexible hours

    Cons

    - low pay
    - conflicts within management in the past few years has negative trickle down effect on tutors... tension etc

  8. Helpful (1)

    "Security and benefits/pension"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Douglas College full-time (More than 5 years)

    Pros

    BCGEU staff at Douglas are provided a level of job security that is becomming rare (especially in BC's lower mainland). Staff receive decent medical benefits, life insurance, a pension, union representation, free credits to take a few courses per semester, access to professional development funding and opportunities, and some are given the opportunity to work a modified or flex week.

    Cons

    BCGEU staff at Douglas are the lowest paid employees when compared to their post-secodary counterparts (i.e. other academic colleges in the lower mainland). Although internal cadidates should have first consideration when BCGEU jobs are posted (as long as they meet the required qualifications), it feels difficult to move around. The company is very siloed, and communication is difficult. There seems to be a feeling of stagnation, and that growth within the company (especially if you are BCGEU and do not have a masters degree) is not possible. A good company should want to retain hard-working, resilient employees, and want to provide them with opportunities to grow and thrive. Unfortunately, after 5 years of employment, many BCGEU staff view leaving the company as their only recourse.

    I would recommend the college to a friend who is looking for a starter job. But I would warn her not to get too comfortable. She should start actively look for opportunities outside the college at around the 3-year mark.

    Advice to Management

    Make it easier for hiring managers to become aware of talent in other departments. People can become stagnant when they stay in a single staff position (or department) too long, and this can lead to dissatisfaction and, at worst, toxicity. Most of the required qualifications are transferable across job postings, and many tasks are trainable. Job swapping could be a good way to keep employees engaged. And management could consider networking opportunities, so staff members can get to know hiring managers (to be clear: the purpose of this kind of networking would be to make managers aware of the talent they already have under their roof).


  9. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Douglas College full-time

    Pros

    Great place to work! Would recommend to a friend who was looking to start their administrative career.

    Cons

    Need more opportunities for growth


  10. "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Douglas College full-time (More than 8 years)

    Pros

    Good pay and benefits. Good colleagues.

    Cons

    Too much work and top-down decision making.