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Domo

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Domo

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Domo Reviews

Updated Jun 5, 2023

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Found 524 of over 585 reviews
4.4
89% Recommend to a Friend
Domo Chief Executive Officer Josh James
89% Approve of CEO

Found 521 of over 585 reviews

4.4
89%
Recommend to a Friend
89%
Approve of CEO
Domo Chief Executive Officer Josh James
Josh James
10 Ratings
Pros
  • "I love Domo because they encourage a healthy work/life balance(in 21 reviews)

  • "Great benefits and product to be selling(in 44 reviews)

  • Cons
  • "Because Domo is a new company, there are growing pains as they figure out how many employees are needed for each position(in 20 reviews)

  • "None - extremely fast paced as product constantly evolving(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Domo and is not affected by filters.

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    1. 3.0
      Former Employee

      Nice, but slow company

      Oct 22, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, stable position, good team

      Cons

      Old technology stack, weak career perspectives

      1 person found this review helpful
    2. 4.0
      Current Employee, less than 1 year

      One of the best companies in BI and Cloud Software

      Jun 5, 2023 - Talent Acquisition 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Good challenging environment 2. Opportunities to build things from the ground up 3. Great product and cloud-based, mobile, as well as on-premises deployment 4. Open work culture 5. People from all backgrounds and experiences 6. Great culture, respectable people and a collaborative work environment 7. Accessible leadership 8. Employee centric 9. Great work-life balance 10. Flexibility

      Cons

      There are no major cons, but one for me would probably be more employee-centric benefits such as: 1. Group health insurance, 2. Remote working and internet connectivity allowance 3. Equity or stock options, 4. Cash rewards and recognition programmes

      Continue reading
      Be the first to find this review helpful
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    4. 2.0
      Current Employee, more than 3 years

      Always Overworked, Always Overlooked

      May 29, 2023 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Close team, exciting customers, plenty of learning opportunities. The new VP-level leadership changes have been excellent in CS.

      Cons

      The product is extraordinarily complex and the product org lacks the discipline necessary to properly document new things and sunset or simplify when required. The politics. There has not been a day since I joined the org where I didn't feel I need to be hyper-focused on what I say, how I say it, and who it is said to. I have heard an abundance of talk but seen very little follow through. There is a culture of anxiety in this workplace, where if you are not giving 120% (for poor pay) you are at risk of lay offs.

      Continue reading
      1 person found this review helpful
    5. 3.0
      Former Employee, more than 1 year

      Unhealthy work/life balance

      Jun 1, 2023 - Senior Tech Support Advisor in American Fork, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was alright, and employee stock purchase program was pretty good.

      Cons

      The support department is toxic, with very little work/life balance. The preferred support team can expect to get off hours calls almost 24x7. They use the software to constantly monitor all your metrics and display them for the company to see in a way that encourages (silently) massive amounts of OT to be competitive.

      Be the first to find this review helpful
    6. 2.0
      Current Employee, more than 8 years

      For the Good of the Company

      Jun 1, 2023 - Engineering in American Fork, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is good. Benefits are good but dwindling

      Cons

      JJ is the CEO and he is a great for customers but a little bit of a loose cannon. It seems that all moves he makes are only for the good of the company. Our benefits continue to diminish.

      1 person found this review helpful
    7. 5.0
      Former Employee, less than 1 year

      Excellent Place to Work

      Apr 11, 2023 - Technical Advisor in American Fork, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good overall comp package. WFH opportunities. Thoughtful onboarding process. Positive, professional culture & collaborative work environment. Clear expectations & transparent performance metrics. Great way to break into the tech industry if you don't have a pure tech background. I learned a lot, felt well supported by my colleagues and managers, and performed really well so it was a great experience.

      Cons

      The Technical Advisor role is somewhat of a grind. Customers' problems become your problem, so you have to clearly understand the boundaries of the scope of what is a reasonable amount of assistance. Otherwise, some customers will overstep and want you to do their work for them. For the most part, the role is investigative and procedural so the tasks become somewhat repetitive. Some weekend and holiday shifts; caseload never goes away; so it can feel like you never get a true break, even if you take some PTO.

      Continue reading
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    8. 3.0
      Current Employee, more than 1 year

      Decent place to work that's been going downhill lately

      May 23, 2023 - Software Engineer in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Pleasant coworkers * Good work life balance * Engaging work * Learning opportunity

      Cons

      * Not much room to grow my career * A ton of upper management change recently without any transparency * CEO is unpredictable and it doesn't feel like he cares about employees

      Continue reading
      2 people found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      I love Domo

      Apr 10, 2023 - Software Engineer in American Fork, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary, but more importantly there are a lot of really, really incredible people here both in high and low places. There are a lot of people that really believe in the company and have stayed a long time for that reason. I feel like Domo and the people in the company have a lot of heart and really want to make a difference in their community and through the work the company does. Sounds cliche, but another reason I stay is my team. I've been treated extremely well and given a lot of responsibility and autonomy. Tons of good free food (catered meals) is a really nice perk too.

      Cons

      Seems a bit confusing that the stock is down with how well the company seems to have grown and performed over the last few years. There's a good unspoken culture, but it's not defined very well for people who want to go above and beyond in modeling that culture for others in the company.

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Awesome Place to work

      Jun 1, 2023 - Account Development Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      best culture amongst a variety of tech companies hands down

      Cons

      being the lowest level of sales

      Be the first to find this review helpful
    11. 3.0
      Current Employee, more than 3 years

      Wonderful Product Great poeple

      May 25, 2023 - Customer Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best in class product, Flexible working location

      Cons

      Too many management changes, product roadmap not clear

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 521 Reviews
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    Domo Reviews FAQs

    Domo has an overall rating of 4.4 out of 5, based on over 585 reviews left anonymously by employees. 89% of employees would recommend working at Domo to a friend and 85% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Domo employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Domo. This rating has been stable over the past 12 months.

    89% of Domo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Domo 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

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    Glassdoor has 585 Domo reviews submitted anonymously by Domo employees. Read employee reviews and ratings on Glassdoor to decide if Domo is right for you.