Domino's Reviews | Glassdoor.ca

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Domino's Reviews

Updated 22 February, 2018
3,410 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Domino's President, CEO, and Director J. Patrick Doyle
J. Patrick Doyle
1,198 Ratings

3,410 Employee Reviews

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Pros
Cons
  • personal car wear and tear faster than with normal use (in 115 reviews)

  • Long hours and will get home really late (in 141 reviews)

More Pros and Cons

  1. "awesome work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Fredericton, NB
    Former Employee - Shift Supervisor in Fredericton, NB
    Recommends
    Neutral Outlook

    I worked at Domino's full-time (Less than a year)

    Pros

    fast promoted, great team work

    Cons

    minimum wage, lot's of work all the time


  2. "Experience as CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON
    Current Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's part-time (More than 3 years)

    Pros

    Flexible hours
    Great and friendly staff

    Cons

    No raise
    Can be too much work at times


  3. "Less than minimum wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Domino's part-time

    Pros

    Fun workplace and great friends

    Cons

    Drivers are considered independent contractors and not employees and are thus paid less than minimum wage. Drivers get $8 per hour plus $1 per delivery cash.

    Advice to Management

    Pay drivers at least minimum wage ($14)


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  5. "Quickly Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook

    I worked at Domino's full-time (More than a year)

    Pros

    Can make your way up to a management position if you work hard

    Cons

    Sometimes it can be stressful


  6. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Domino's part-time

    Pros

    Free Pizzas, fun and friendly management,

    Cons

    issues with employees, training wasn't thorough

    Advice to Management

    Get close to the employees


  7. "Glad I left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Domino's full-time

    Pros

    all the inventory comes ready so you do not have to prepare much.

    Cons

    The pay is much less in comparison to other pizza places especially for drivers


  8. "Being a CSR part-time as a high school student, no prior experience."

    StarStarStarStarStar
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    No opinion of CEO

    I have been working at Domino's part-time (Less than a year)

    Pros

    Your experience will likely be set by what your managers are like. Mine are pretty chill for the most part so most days it's a fairly easy job.

    Staff discounts are set by the store, meaning you could get anywhere from 100% to 0% off of what you want.

    They do a good job sanitary-wise. Generally each in-store employee as a cleaning task to get through. My managers do a good job making sure everybody does there part. They also do one large cleaning job on Sundays from around 5AM till when the store opens to make sure everything's in good shape.

    Cons

    You won't be gone at your scheduled end time. Expect to stay anywhere to 30 minutes late when the store is closed, to 2 hours when the stores are very busy.

    The hours you work are generally set week by week. There's no specific hours of a day you'll be working. This can be very irritating when it comes to making plans outside of work.

    The app/online site does not seem to take into account how busy the store is. On extremely busy nights (Halloween, 50%-Off Week) pickup and delivery times will be backed up for up to 2 hours, and customers who ordered online we'll show up expecting there food to be ready in 10-15 minutes. This causes a lot of mad customers and cancelled orders.

    There's nobody wearing gloves when making food, everything is pickup up with there bare hands. You're supposed to wash your hands before you touch any food, but there's definitely been a few times I've noticed people use phones, deal with customers, etc., and go without washing your hands.

    Advice to Management

    Get the app/online figured out. This is by far the biggest problem right now. You're losing many customers and a lot of money with the way it's currently being ran.


  9. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Domino's part-time

    Pros

    discount on products
    flexible on scheduling

    Cons

    does not pay overtime
    understaffed during really busy hours


  10. "Good Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Domino's part-time

    Pros

    -Good management at the store I worked at

    Cons

    - Irate customers caused lots of stress


  11. "assistant manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Domino's part-time (More than a year)

    Pros

    good work environment, efficient team

    Cons

    sometimes work gets too hectic on the managers


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