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Disneyland Resort Security Officer Reviews

Updated Jun 15, 2019

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3.0
62%
Recommend to a Friend
13%
Approve of CEO
Disneyland Resort President Michael Colglazier (no image)
Michael Colglazier
4 Ratings
  1. "Good benefits if you're willing to put in the work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security 

    I have been working at Disneyland Resort part-time

    Pros

    Free park admission, reduced prices on merchandise, fun atmosphere and environment, good people.

    Cons

    Not a lot of hours per week if youre trying to work full time, guests can be obnoxious and difficult.

  2. Helpful (1)

    "Great place but can be emotionally draining."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Officer in Anaheim, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Disneyland Resort part-time for less than a year

    Pros

    Great perks Generally those you work with are fun. Cool insight to how the parks function every day Creating magic for guests leaves you with an amazing feeling.

    Cons

    Management can be out for themselves. Play favorites Guests can be very rude

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  3. "Seasonal Parade And Food Services"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Cast Member and Security At Disneyland Hotel and Handyman in Anaheim, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Disneyland Resort for more than 5 years

    Pros

    Work Experiences Meet A lot Of Different Persons In And Around The Theme Park

    Cons

    Working With Some Unethical Individuals

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  4. Helpful (2)

    "Security"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security II in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Disneyland Resort part-time for more than 5 years

    Pros

    You get to work with people from many backgrounds. Some of them are amazing and some aren’t (It’s such a big company so you’re not going to like everyone).

    Cons

    Scheduling sucks. Part time worker but they make you work full time hours “if the workload demands it” which it recently has been even though we were on non-peak season. I’ve been with the company for 5 years and I still have a hard time getting scheduling to schedule me around my school schedule. Expect to work ALL holidays (even the small ones that you don’t get the day off from school for) and every weekend.

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  5. Helpful (5)

    "Security II, Something to pass the time...resigned"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security II in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Disneyland Resort part-time for more than a year

    Pros

    The one and only pro: free park admission to the Disneyland parks. Unlimited for you, 16 a year for those you check in.

    Cons

    Where can I start...those of you that are former military or law enforcement, they will hire you in a heart beat. They have two positions that are offered as entry level security(depending on resume): security I and security II. I was offered a security I or security II spot but due to the misinformation I got from the HR lady who interviewed me( which seemed to happen to 99% of my "academy" class) I chose to get hired as a security II. I'll break it down: Security II gets paid $13/hr, their job functions are as follows: stand at post your entire shift and check in bags, man the metal detector, and wand people. Coming from the first responder world this is very, very simple and mindless/drone work. You get the picture. Security I gets paid $12.50/hr BUT have a whole new world of freedom (see what I did there?). They are mobile patrol, vehicle patrol, hotel/resort patrol, overnight construction patrol, bike patrol, etc. They also have various differentials which security II is not eligible for. I should also add that in order to "promote" within the security area of Disney( i.e. dispatch/communication center, PCO/plain clothed officer(security), K9 handler, various forms of high management, you MUST be a security I for 6 months to a year. That means most people who were duped into going to security II due to higher pay (also experience in any law enforcement/military status knows II is higher than I in ranking, as well as common sense) have to wait out a 4 month probationary period before applying to security I spots. If you feel you can do this for such little pay then more power to you. There is a 5 day "academy" where you are basically brought to death by power point. When you "graduate" there is a cute little ceremony with a Disney diploma which is basically a modified CA BSIS Guard Card which allows you to work as a security guard on Disney property. After that you attend some hands on "training" for a week in which they literally beat a dead horse in regards to bag check and wanding. The people that are teaching you are a special breed. They are called Leaders and Trainers, which is a $1.50 raise direct supervisor, the trainers im not sure in regards to their pay raise if any, and for security II you can become one of these pawns in as little as 4 months (There is also a security manager spot which is business professional attire and you get a whopping $1/hr raise in addition to the team leader rate). I say it takes a special breed to be one of these clowns because they are all about the "Disney Way". You'll see what I mean if you get there. The security union is a joke, it is one of the saddest organizations ive ever seen, and you are forced to pay union dues. You are also not allowed to drink water at your post, which Im sure there is a CA labor law in regards to that but its not worth addressing. Most of the security people have no former job related experience, and if they do its been watered down by the Disney way. A good majority of the security guards were former cast members, starting in attractions or custodial to get to security, and for $13/hr is very sad and not worth it. Basic/universal cons to the job are: You have to arrive to your shift well in advance, especially if youre unfortunate enough to be working in an area where you need to take a tram to get to your work destination. Like I said, you're not allowed to drink any water while youre "on stage" aka working. Guests 99% of the time are good, decent people. Its the supervisors/co workers you have to put up with. Workers are notorious snitches, to the point some will rat to a leader not even a minute of having a private conversation. Dont cuss. Dont allow your company issued ID to dangle from your pocket. Sun glasses cant be reflective and are not allowed to be worn behind the ears or over your forehead, they must either be worn over the eyes of in your pocket (seriously). The leaders seem to get a high off micromanagement. You are also assigned to work sporadic shifts at different locations of the park in which you are required to park at different parking lots, this is a huge inconvenience. Honestly, in order to survive and thrive in this environment, you need to be all about that Disney lifestyle. I was not. I truly felt my skills were deteriorating there. If you want to put up with all this for $13/hr, be my guest and more power to you.

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  6. Helpful (2)

    "Security II H/H"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Security II H/H in Orange, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Disneyland Resort

    Pros

    Fun exciting place to work with good perks and some good people on the team. You know your schedule 3 weeks in advance.

    Cons

    The pay isn't that great for what you do. I feel that since we are the first line of contact for any weapons or any bad things to happen to the park I feel we should have a pay increase. Company makes a lot of money to pay their employees so little. Work life balance sucks, you put in for a certain schedule cause you have another Job or school but they won't accommodate for that.

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  7. Helpful (3)

    "A demoralizing place to work that does not value skill"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Disneyland Resort full-time for more than 5 years

    Pros

    Great exposure to guest concerns, challenging situations, and working with a diverse group of people. It can be fun for young people and those who are retired.

    Cons

    There is zero consideration or discretion on a personal level. Good people are beaten down and only a yes-man will move up.

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  8. "Security"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer in Disney, OK
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Disneyland Resort part-time for more than a year

    Pros

    Free Admission in to the parks, great co workers , you meet a lot of great people , you gain the experience other companies look for.

    Cons

    Never have time to use free admission because your always working , parking is ridiculous , management completely unorganized, you have no life working here especially if your a student.

  9. Helpful (1)

    "Good place to work as a first job or if you're a student"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer in Anaheim, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Disneyland Resort part-time for more than 3 years

    Pros

    The experience to work for THE Disneyland. Most coworkers are friendly and fun to work with

    Cons

    Guest could be rude, especially in the summer. Favoritism amongst management and employees. management expects A LOT from you

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  10. "Security"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Officer in Anaheim, CA
    Approves of CEO

    I worked at Disneyland Resort part-time for more than a year

    Pros

    operating 24 hours. decent pay

    Cons

    many hours alone, shifts wildly from bordom to complete insanity

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