Disneyland Resort Cast Member Reviews

Updated Aug 8, 2020

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3.7
49%
Recommend to a Friend
100%
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Disneyland Resort President Michael Colglazier (no image)
Michael Colglazier
7 Ratings
  1. "Retail Cast Member"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Cast Member 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Disneyland Resort part-time for more than a year

    Pros

    -free entry into the parks for cast and family and friends -great coworkers -gain high quality customer service experience -cross training/ flexibility -can get a free education through the company after passing 4 months probation -working shifts with good leads -various opportunities to gain skills/ transfer within the company -make magic and meet all kinds of people

    Cons

    -management is sometimes out of touch with what goes on during shift ( at times needs to better support their cast) -scheduling can sometimes be inflexible -entitled guests can make things less magical at times

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  2. "Low pay, effort to get there"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cast Member - Part Time in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Disneyland Resort part-time for more than 3 years

    Pros

    Energetic workplace and friendly people and guests

    Cons

    Took a good hour to park, get my wardrobe, then finally get to my job at the park.


  3. "Fun Job"

    5.0
    Former Employee - Merchandise Cast Member 

    I worked at Disneyland Resort part-time for less than a year

    Pros

    Fun environment and friendly people

    Cons

    Late hours and always busy

  4. "Easy First Job Out of Highschool"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Attractions Cast Member in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Disneyland Resort part-time for more than a year

    Pros

    Easily pick up hours by calling scheduling, meet the best and worst of people

    Cons

    Hours not guaranteed, management shows favoritism, leads would be lazy, management would not side with cast and reward rude guests, somewhat sexist environment, management would not understand distress of cast

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  5. Helpful (2)

    "Great, not excellent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Attractions Cast Member 
    Recommends

    I worked at Disneyland Resort part-time for less than a year

    Pros

    Obviously the benefits are excellent, not so much the pay but the other perks of being able to "play" in the parks.

    Cons

    Management can be disorganized and highly play to their favorites, so get on the good side of someone quickly and you can see yourself grow.

  6. Helpful (1)

    "Great Entry Level Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cast Member in Yorba Linda, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Disneyland Resort part-time for less than a year

    Pros

    Get to go to Disney for free and let friends and family in too.

    Cons

    One of the hardest guest service jobs you’ll encounter.

  7. "Fun place to work while in school!"

    5.0
    Former Employee - Attractions Cast Member 

    I worked at Disneyland Resort part-time for more than a year

    Pros

    You get to work at Disneyland Free admission Discounts Friends and family discounts

    Cons

    Not many hours when you first start Can take a while to build up any meaningful seniority

  8. "Good first job"

    4.0
    Former Employee - Attractions Cast Member 

    I worked at Disneyland Resort part-time for more than 3 years

    Pros

    Flexible hours work well for college students.

    Cons

    Long commute times, especially having to park far from position.

  9. Helpful (1)

    "Teaches You Good Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Attractions Cast Member 

    I have been working at Disneyland Resort part-time for more than 3 years

    Pros

    Not that difficult, learning how to build communication skills with coworkers, understanding professionalism, and getting the ability to help contribute to the "disney magic" everyday.

    Cons

    Constantly having to be fake by kissing up to someone that is in a higher position than you or else your hard work will go unnoticed, working with people who do not understand what an actual work environment should entail and tend to duplicate high school like behavior, and not that many benefits that are accessible or announced. Also, when park attendance is slower than normal, hours become very scarce. New hires have recently been hired by over the phone interviews rather than face to face making it easier to get hired by the company making it easier to get hired but might not be exactly qualified to work at the resort. i.e. putting someone else on the phone during an interview to make themselves seem more assuring in order to be hired.

  10. "Fun place to work!"

    4.0
    Current Employee - Merchandise Cast Member in Anaheim, CA

    I have been working at Disneyland Resort part-time for less than a year

    Pros

    Promotions, discounts, park entry, and overall environment

    Cons

    Shifts tend to be inconsistent

Found 38 reviews