Disney Store Reviews

Updated Jan 19, 2021

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3.8
71%
Recommend to a Friend
94%
Approve of CEO
Disney Store CEO Bob Iger
Bob Iger
91 Ratings
Pros
Cons
  • "Many current cast members aren't really helpful or care for seasonal workers, want to know if you can take their "shift" instead of actually working(in 34 reviews)

  • "Only employs part time unless you are manager or assistant manager, so don't expect alot of hours except during the holidays(in 28 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Thoroughly Loved My Time There"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cast Member in Edmonton, AB
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Disney Store part-time for more than a year

    Pros

    Great if you love disney Great lingo (customer=guest etc.) Really helpful and supportive!

    Cons

    Can't have a bad day really Gotta be cheery for the guests

  2. "Super fun job with great perks, not alot of hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Store part-time for more than 3 years

    Pros

    Super fun and positive atmosphere, you get to immerse yourself in all things Disney. Super cool events for kids and adults are run every week. Best by far are the discounts on literally everything Disney owns, from merch to broadway tickets to cruise line, as well as disney park passes!

    Cons

    Only employs part time unless you are manager or assistant manager, so don't expect alot of hours except during the holidays. Not alot of room for growth in the company. This is also a job where the leadership and team will make or break you. If you don't get along with your managers it will really affect the overall atmosphere of your work. Also if you are not a big fan of Disney the job has been described as too intense for retail by some of my previous coworkers


  3. "Disposable. Just another faceless number to a massive company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service 

    I worked at Disney Store part-time

    Pros

    Generally work with nice people A few nice employee perks

    Cons

    Corporate and management does not care about you Not high enough pay for what they ask you to do

  4. "A great experience"

    4.0
    Former Employee - Sales Associate/Cashier in Pickering, ON

    I worked at Disney Store part-time

    Pros

    Engaging environment, community focused, room for growth

    Cons

    Found it difficult to call in sick, and depending on the store, management sometimes set unreasonable expectations

  5. "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cast Member - Part Time 

    I worked at Disney Store part-time

    Pros

    Nice coworkers, fun to see new merch for sale

    Cons

    Max of 10 hours per week, mean supervisors

  6. "The toughest but most rewarding retail job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Store part-time for more than 5 years

    Pros

    Amazing staff, you will likely make many great friends; busy and exciting work days; staff discount and Disney park passes; If you love Disney, you will have lots of fun.

    Cons

    Not a lot of upward growth unless your goal is to be a store manager; they are very strict on employees and push you much harder than other retail jobs; pay is minimum wage (even as a shift supervisor the pay raise is barely anything)

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  7. "too miuch work for too little Money"

    3.0
    Former Employee - Front End 

    I worked at Disney Store part-time for less than a year

    Pros

    Discounts, Park Tickets, Positive enviroment

    Cons

    Lack of hours, minimum wage

  8. "Great places to work"

    5.0
    Former Employee - Cast Member - Part Time 
    Recommends
    Approves of CEO

    I worked at Disney Store part-time for more than a year

    Pros

    Cast member perks good staff energetic fulfilling magic good vacation time

    Cons

    Holiday time off blackout busy low pay not enough hours

  9. "Pretty Good"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Disney Store part-time

    Pros

    Fun co-workers, good songs, good experience dealing with difficult customers

    Cons

    Working "on-call" shifts, lousy discounts, no full time, short breaks

  10. "Cast Member"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Disney Store part-time

    Pros

    Free stuff from promos and movie tickets

    Cons

    Managers want you to be in character ALL the time, even with adults, who can see through the act and don't really care

    Continue reading
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