Disney English Reviews

Updated Jul 9, 2020

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2.9
45%
Recommend to a Friend
45%
Approve of CEO
Disney English Chief Executive Officer Bob Igor
Bob Igor
65 Ratings
Pros
  • "Disney English gave me a lot of support in terms if trainings and professional development(in 29 reviews)

  • "Company benefits, discounts into the parks, experience new culture, good health insurance(in 25 reviews)

Cons
  • "It's China, it's okay if you're white(in 40 reviews)

  • "A person with less than white skin is not really wanted at Disney English(in 31 reviews)

More Pros and Cons
  1. Helpful (1)

    "Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney English full-time for more than 5 years

    Pros

    Fantastic Training offered by the Co. like Management Edge Training from Harvard University Institute and 7 habits of highly effective people by Steven Covey.

    Cons

    There are not really downsides. It is a great company to work for.

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  2. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher in Beijing, Beijing
    Recommends
    Positive Outlook

    I worked at Disney English full-time

    Pros

    Good with team building and support.

    Cons

    None Because they are nice

  3. "Toxic Work Environment, Good Pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Foreign Trainer in Beijing, Beijing
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Disney English full-time for more than a year

    Pros

    The pay was ok, and the real benefit is having Disney on your resume

    Cons

    Racism, sexism, expected you to work beyond your hours for little pay, HR was beyond unhelpful

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  4. "Make of it what you will, great opportunity!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Foreign Language Teacher in Shenzhen, Guangdong
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney English full-time for more than a year

    Pros

    * Travel all around Asia on your days off. * Chinese New Year you get about 2 weeks off (paid). * Paid housing. * Small classroom size no more than 15 kids and you have a learning partner that helps you. * Rewarding to teach the kids and they come to love you. * Good sales incentives if your center sells more contracts. * Weekly management meeting for career development. * Center Manager and Language Learning Director had open door policy and always made time to help me. * Shenzhen, China for your location is the best!

    Cons

    * limited vacation time and coverage is difficult * workload can get stressful when end of term presentations are due every 3 months * it is a business and thus sales are an important part of the role; making sure parents are satisfied so they renew their contract

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  5. COVID-19
    Helpful (1)

    "A Place Full of Opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Language Learning Director in Guangzhou, Guangdong
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Disney English full-time for more than 3 years

    Pros

    Reputable, great upward mobility, good pay and the ability to expand your skill sets. I've worked for Disney English for over three years. I've managed to move up the ranks from English Language Foreign Trainer to Senior English Language Foreign Trainer to Language Learning Director. I've developed not only my teaching skills, but also my marketing, sales, guest service and management skills. While every center in every city with a Disney English presence has a different feel, I have found that everyone is consistently helpful and willing to go above and beyond to help you both inside and outside of work. Being an expatriate is not an easy adjustment especially in a country that you likely don't speak the language, but the on-boarding process tries to make it as painless as possible and the relocation packages and bonuses make staying well worth it. Lastly, Disney English is a reputable company that helps its employees (except HR). There are plenty of training centers and international schools in China hiring foreigners, but if the going gets tough, they may not pay you, they may suddenly close, they may fire you without warning, they may support you when you first arrive and are trying to apply for a work visa. Disney English doesn't do that. They are beyond helpful and even during lock down with COVID-19 as Disney hasn't been making much money, they have never stopped paying their employees. That's reliability that you want in a company.

    Cons

    It's an ever-changing environment that demands a lot of flexibility and understanding. You may deal with clashes between Chinese workplace culture and foreign workplace culture. Racism is subtle, but it exists. Disney English itself is not a racist company. They will hire anyone who falls under their strict criteria regardless of their race, gender, disability, or skin color etc. However, Chinese citizens tend to have 1 image of an English speaking foreigner: white and you will find parents that refuse to have teachers of color or teachers who look of Asian descent etc. The sales team will ask that only white trainers be placed in demonstration classes so they can make a sale. I believe most others in my position shield their team from this kind of sentiment, actively ignores it or tries to teach parents however it does exist and it's disgusting. It's sad to see such a prestigious company allow that behavior regardless of their sales or marketing rationale. Disney English gives you a lot of prep time for your classes and tries to have a consistent schedule, but things can quickly get out of hand if you need to do coverage or the sales team needs a sudden unscheduled demo or placement test. New employees will take time to adjust, but eventually get into a routine, but as you move up, you need to be very flexible especially in regards to sales requests. In addition, The Walt Disney Company is an American company, however Disney English, being located in China, has a good majority of the staff that are local Chinese citizens. Center Managers are Chinese, although they are starting to hire foreigners for the role (rare). Chinese managers are notorious for being very blunt, unfiltered, results oriented micromanagers. In my time with Disney English, I've only had 1 people oriented center manager that trusted you to do your job and appreciated your results. As you enter into management roles, you will find that Chinese managers are not trained the same way that the foreigners are. They generally have no idea what your job entails and yet insist on constantly being involved in your job and telling you how to do it. I don't like being micromanaged especially when my team's performance has always been good so I would definitely say that irked me in a multitude of ways.

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  6. "English Teacher"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - English Teacher in Nanjing, Jiangsu
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Disney English full-time for more than a year

    Pros

    Opportunity to travel around SE Asia.

    Cons

    Language barriers in normal everyday life.

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  7. "If you value your mental and physical health, you should not work here."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Foreign Trainer in Shanghai, Shanghai
    Doesn't Recommend

    I worked at Disney English full-time for less than a year

    Pros

    Free entry to Disney parks.

    Cons

    No one at this company actually cares about your health or wellbeing- unless of course you’re one of your managers favorites, in that case you can do whatever you want and nothing matters. Also it’s like high school, everyone spreads rumors and treats each other like nasty little high school girls and take advantage of anyone who is actually a decent human being. Also incredibly racist.

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  8. Helpful (3)

    "Beware of Racism"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Disney English full-time for less than a year

    Pros

    The benefit of working at this company is that you will no longer be deceived about the reality of Disney.

    Cons

    1. You will experience racism if you have less than White Skin. Certain Parents are Racists. The Management is aware of this issue. The Management seeks to capitalize on the racism of the Parents. People with less than White Skin will be made "Buffers". A Buffer is a substitute teacher who is used at various centers. A person with less than white skin is not really wanted at Disney English. Disney uses these people until they can find White Skinned People. The Trainers' Salary Increase is based on Key Performance Indicators. One of the key performance indicators is parental approval thus the salary increase of the Trainer is affected by the racism of Parents. You will be made to feel less than human at Disney English if you do not have white skin. 2. You will work long hours on the weekend. Disney English is not a school. It is a money making scam. 3. You will earn a low salary. Disney tuition is high for the students yet the pay is low for Foreign Trainers. 4. You will be micromanaged by individuals who lack the proper qualifications. Certain Managers are not legally qualified in terms of Chinese Law to teach English yet they are permitted to assess English Teachers. Please do not sign any observation forms, personal improvement plans or probationary action plans. These will be used against you. Those who will be observing you lack the proper qualifications. Refrain from signing such documents because these will be used against you. 5. Expect hostility from your Chinese Assistant if you lack White Skin. The salary of the Chinese Assistant is based on the renewal rate of learners. A dark skinned trainer will have a low renewal rate because he/she is despised by Racist Parents. 6. Disney English is not a school. Children who posses English Language Skills are Children who have Parents that develop these skills on a daily basis. Children who are unable to learn English are Children who have disinterested Parents. Disney plays no substantive role in the development of the Child's English Skills. Disney English is just an example of a Consumer Fetish. 7. There are many Training Centers in China that pay more money than Disney English. Kindergartens tend to pay more than Training Centers. Apply at an International School if you are a Licensed Teacher. Most of all: Stay away from Disney.

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  9. Helpful (2)

    "Making the Magic"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ESL Teacher 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Disney English full-time

    Pros

    Company benefits, discounts into the parks, experience new culture, good health insurance

    Cons

    Slow professional advancement, little vacation time, low salary compared to other English centers

  10. COVID-19
    Helpful (3)

    "No bueno"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Foreign Trainer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disney English full-time for more than a year

    Pros

    Exploring china with the couple weeks you have of vacay

    Cons

    Management work in China because they couldn't cut in the UK or U.S. I went to McDonalds to get lunch during my shift, and no joke, someone asked me if I worked there. Uniforms and management are from the 50's. Senior managers basically think they "made it" in life, but when they get back home what will their prospects be? Rofl

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Found 150 reviews