Deluxe Entertainment Reviews | Glassdoor.ca

Deluxe Entertainment Reviews

Updated 19 September, 2017
361 reviews

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2.8
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John Wallace
72 Ratings

361 Employee Reviews

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Pros
  • Decent Pay, Great People, Good Experience (in 26 reviews)

  • Good work environment, friendly people (in 25 reviews)

Cons
  • No work/life balance: you are expected to give up your personal life to serve the company (in 17 reviews)

  • ZERO cost of living adjustments (in 15 reviews)

More Pros and Cons

  1. "Technical stuff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time

    Pros

    Good company, great culture, everyone is friendly, willing to help and share their knowledge.
    Can learn a lot and keep up with technology.

    Cons

    Pay can be better. Minimal or no yearly raise.

    Advice to Management

    Talk to your stuff and try to get a better picture does every department function at their best.

    Deluxe Entertainment Response

    14 Aug, 2017 – Employee Experience

    Thanks for your review, really good to see that you enjoyed the culture and people., as well as getting the exposure to the new tech.
    We do have yearly reviews so please do get in contact with us... More


  2. Helpful (5)

    "Good for short term, dangerous for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Willing to hire people with little experience, if qualifications are semi-relevant
    -High profile projects
    -Hard working and friendly colleagues
    -Culturally very diverse workforce
    -Good character/confidence building experience
    -Get some experience if you need it, then get out ASAP. (See cons for reasons why!)

    Cons

    -No work/life balance: you are expected to give up your personal life to serve the company
    -Deadline is more important than you: you are expected to get things done on time no matter how long it takes you. 10-12 hour shifts, weekend work, after hour emails not unheard of
    -Work can take long because the company has outdated tools and methods
    -Senior management is disconnected from the front line and makes decisions without knowing the company's own capabilities - it's the blind leading the seeing
    -Politics: a lot of buck passing between departments and offices in general
    -Pay doesn't scale with responsibilities: you will be asked to do more and more, with no raises
    -Very high stress. People get burned out and sick. You become physically exhausted and can get some serious health issues from working too much.

    Advice to Management

    No advice is needed - they are aware of all the cons listed and know how to fix them. This is not a question of ignorance, it's a question of will. Their actions tell you where their priorities are, or are not. It's part of the company culture that comes from the very top. I'll borrow Steve Jobs' advice for management:

    "The company is like a sinking ship, and your job is to point it in the right direction."

    Just try not to lose everyone on board before you reach the destination.


  3. Helpful (3)

    "Great people, horrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Deluxe Entertainment full-time

    Pros

    - You work with incredibly nice and fun people
    - Great opportunity as a first job experience
    - Working with great entertainment products

    Cons

    - Constant stress and people on sick leave all the time
    - Irregular work hours, plus weekends
    - Upper management really doesn't care about work conditions and employee well-being

    Advice to Management

    Listen to the employees and be mindful of their limits.


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  5. Helpful (2)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People are nice, Industry is cool

    Cons

    Salary low, office over capacity, long hours


  6. Helpful (2)

    "Zero room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Montreal, QC
    Former Employee - Editor in Montreal, QC

    I worked at Deluxe Entertainment full-time (More than 3 years)

    Pros

    Loved the actual work I was doing. Good place for anglophone editors to start their career, but I don't recommend staying for longer than a year or two. Decent health care.

    Cons

    Worked there for four years with no raise or bonuses despite being given more and more responsibilities, terrible management, morale is super low, employees are overworked and underpaid, high turnover rate.

    Advice to Management

    Nurture your senior employees instead of just waiting for them to quit and training others to avoid ever giving raises.


  7. "Various depts in Deluxe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Montreal, QC
    Former Employee - Various in Montreal, QC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Positive work environment, wonderful people from all over, occasional staff event, benefits is good once you've gotten it

    Cons

    Pay is not impressive. No raises, permanency only usually at 2 years, no sick days or benefits until then. Office itself not in the best condition. Can work long hours, often feels like bucketing out water in a leaking boat.

    Advice to Management

    Need to treat and take care of employees better, particularly ones they've trained. A lot of training goes to waste. Poor organization in many departments. Not


  8. Helpful (5)

    "The Devil You Know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broadcasting Technician in Toronto, ON
    Former Employee - Broadcasting Technician in Toronto, ON
    Recommends
    Negative Outlook

    I worked at Deluxe Entertainment full-time

    Pros

    Deluxe is a good name to put on a resume. Used to be an ok place to learn about the industry.

    Cons

    A dark corner of the film industry. Little to no leadership or training provided and survives with a sink or swim mentality. A corporation that makes you feel like you are just a number. Low pay with little to no chance for advancement and less than cost of living wage increases. High turnover is a result of lack of respect for the employees who choose to work here. There is little to no innovation or proactive decision making. What was once an interesting turn of the century place to work is now a run down, and dated facility that operates like a sweatshop. Good experienced employees have kept this place on its feet, but there are only a few left.

    Advice to Management

    Respect is earned. Value your good employees.


  9. Helpful (1)

    "Great environment, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in Montreal, QC
    Former Employee - Production Coordinator in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Entertainment full-time (More than 5 years)

    Pros

    Working with people from all over the world
    Young and fun environment
    Good job for beginners

    Cons

    Terrible management
    Incredibly stressful at every level
    Ever changing politics
    Not good for life balance.
    Lack of understanding for working mothers

    Advice to Management

    Listen to your employees and take care of them
    Foster growth
    Pay better


  10. "Deluxe Toronto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Colorist in Toronto, ON
    Former Employee - Colorist in Toronto, ON

    Pros

    Big company with deep pockets for the latest gear. Talented clients and talented staff

    Cons

    Very busy, understaffed, high stress and could be better compensated


  11. Helpful (9)

    "Stay away if you want a life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Deluxe Entertainment full-time

    Pros

    Projects were interesting since those are high profile productions

    Cons

    Sweatshop atmosphere. You stay at your desk and don't have time to eat or go to the bathroom. Managers completely out of touch with their teams. A LOT of overtime. Expect weekend work and late nights. Not a compassionate company. Employees stay in "clans" and gossip about each other. Toxic place. People seem to hate their lives there and you can feel it.

    Advice to Management

    It's true there are a lot of young people, minorities and fresh immigrants with no work experience but this is ridiculous! It is a sweatshop. Raise the pay or make better conditions for your employees !


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