Deluxe Corporation Reviews | Glassdoor.ca

Deluxe Corporation Reviews

Updated 30 November, 2018
459 reviews

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3.3
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
244 Ratings

Employee Reviews

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Pros
  • "you can maintain work life balance easily" (in 31 reviews)

  • "Good benefits (might not be the best, but not bad at all" (in 37 reviews)

Cons
  • "High turnover rate, most employes have less than 2-year tenure" (in 10 reviews)

  • "Upper management thinks they are amazing but since they took over the reigns the only thing to show is a failing business with no growth in site" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Performance oriented culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    A company making a transition. Going from checks to technology isn't easy and some are struggling with new expectations and need to catch up to faster pace and newer tools and tech. Great if you are a learner and a fast mover.

    Cons

    Not for everyone. If you expect to stay comfortable doing the same thing you've been doing for the last 5-10 years and be rewarded for it, you may find yourself getting left behind.

    Advice to Management

    Keep rewarding those that grow and learn. Treat those that helped to get you to this point with respect.


  2. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Miramichi, NB
    Current Employee - Customer Service Agent in Miramichi, NB
    Recommends
    Positive Outlook

    I have been working at Deluxe Corporation full-time (More than a year)

    Pros

    Wages, hours, benefits and staff

    Cons

    none at the moment. Great place to work!

  3. "Deluxe Payroll in Cambridge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Excellent group of people to work with.

    Cons

    Profits go to other departments that aren't doing so well.


  4. Helpful (1)

    "Great company if you are working in the US. Canada...not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (Less than a year)

    Pros

    Large corp, lots of people to learn from.

    Cons

    Policies are not interchangeable between Countries. In Canada, no room for advancement in HR field. Lots of complaints not followed up on.

    Advice to Management

    Act on issues brought forth. Avoid "this is how it's always been done" Create Country based teams and policies.


  5. Helpful (1)

    "Way too stressfull"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logo Changer in Montreal, QC
    Former Employee - Logo Changer in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than a year)

    Pros

    Good benefit plan, fun logo design job, very creative. Lets you work on many projects and styles.

    Cons

    Customers are horrible! They put you down everyday. I spent my day calling customers and being told me designs were horrible. I wasn't told it would basically be a customer service job. I was hired to design... Also sales reps promised anything and everything to the customers. When it got to us and we had to deny things they would freak out. Always understaffed.

    Advice to Management

    There should be an actual customer service department. Designers shouldn't have to deal directly with them.


  6. "Logo design division AKA LogoMojo - Worst experience of my life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Saint-Léonard, QC
    Former Employee - Graphic Designer in Saint-Léonard, QC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than a year)

    Pros

    "Decent" salary if you're desperate, benefits and dental insurance.

    Cons

    Horrible environment. Designers are overworked and treated like slaves. Management is ridiculously inflexible to the point of being inhumane. They literally treat you like garbage if anything goes wrong and will always put customers over employees. There are absolutely no incentives. Status quo management. Extremely toxic environment as nobody is happy under such conditions. No career advancement or employee development. Extremely outdated equipment and software.


  7. Helpful (1)

    "Not the best company to work for"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some friendly people. Transit accessible. Tim Horton's outside building.

    Cons

    Major miscommunication about salary and benefits and overall the job expectation. Was not a healthy environment either. Huge transparency issue.

  8. Helpful (1)

    "True Multi Cultural Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Flexible, multicultural, remote and informal

    Cons

    Weak packages
    Lacks true connection between the fragmented teams working globally

    Advice to Management

    Invest on alignment with teams working globally to ensure real accountability and responsiveness


  9. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Omaha, NE (US)
    Current Employee - QA Analyst in Omaha, NE (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 3 years)

    Pros

    Great work environment and management

    Cons

    can be repetitive at times.


  10. "Solid company - 5+ year employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    Have been here over 5 years and it's done very well for me. Was able to move from a basic inbound sales job and have had 3 pay grade promotions along with yearly salary increases. If you don't mind doing the same thing all day long inbound sales or customer service may be for you.

    Cons

    Very sales focused on the sales floor. Some disconnect between what upper management wants versus how it goes for sales reps and customer service reps. Not flexible at all with emergencies as they use a point system for absences.