Delta Air Lines Employee Reviews about "travel benefits"
83% would recommend to a friend
(743 total reviews)
87% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and the on reserve life is only 6 days a week which is better than any other airline." (in 852 reviews)
- "Great flight benefits at major air line that strives to be and is the best." (in 739 reviews)
- "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" (in 306 reviews)
- "Great people and very passionate" (in 303 reviews)
- "Flexibility and travel good pay later on" (in 290 reviews)
- "Management is horrible and has bad tactics." (in 232 reviews)
- "Long hours and the necessity to stand on long flights get to be a killer after a while." (in 148 reviews)
- "There is no work life balance" (in 97 reviews)
- "Low salary and need more benefits" (in 65 reviews)
- "To much favoritism to senior employees" (in 53 reviews)
Ratings by Demographics
This rating reflects the overall rating of Delta Air Lines and is not affected by filters.
Found 743 of over 7K reviews
Updated Dec 5, 2023
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Reviews about "travel benefits"Return to all Reviews
- 5.0Apr 17, 2015Anonymous EmployeeCurrent EmployeeAnchorage, AK
Flight benefit and great people to work with I do enjoy the flighg benefit and the buddy passes I can now travel
Low pay is the worst especially for someone with over 10 years experience in customer service field.
- 1.0Dec 2, 2017Gate AgentCurrent Employee, more than 5 yearsDetroit, MI
Flight benefits that allow you travel on their airline and others for a reduced rate of purchase to fly standby
Pay and the only option for incoming terminal employees is part time hourly with no benefits. You have to wait for a full time employee to transfer, quit or retire in order to get a full time position as they hardly add new ones. In Detroit the waiting list for ready reserves (Delta’s version of part time) that want to become full time is 2 1/2 years long. Management doesn’t care for success of individuals and creates a culture of fear in its employees. Employees are afraid to speak out against injustice because they fear being targeted, singled out and terminated. This is the norm for other employees who has spoken out. Employees are bullied by middle management while upper management turns a blind eye and they don’t have adequate hr to protect and support them. In Detroit for the entire terminal there’s only one hr primary contact person. That’s hundreds of employees and only one person to represent them. Unacceptable for a Fortune 500 company that has over 80k employees. They bully their hourly employees who want union protection to fight on their behalf for better wages, work environment and benefits. The ability to transfer to another department ( ex: terminal or customer service to general Office or corporate) is non existent regardless of your education and background. I have a MBA and tried for 2 years before I left to get a better suited position but was stuck working part time. This is a common sentiment at Delta and I’ve seen them lose great employees because of this. We’re leaving (not fired) because we’re not being appreciated and treated like valued employees.6
- 1.0Jun 23, 2008Flight Attendant for 20 Years Based In NYCurrent EmployeeNew York, NY
The co-workers are amazing we get the job done-But as a new hire - DON'T DO IT not worth your time YOU will never make any money. The travel benefits are good but not worth it if you can't get on a flight is is over sold. Salary needs to be on par with what corporate america makes.
Management only cares about merging with Northwest airlines-How is that going to benefit our company as a whole? All you hear about on the news is how airlines will be cutting service because of fuel increases. So how does a merger make sense?5
- 3.0Mar 14, 2016Flight AttendantFormer Employee, more than 3 yearsNew York, NY
Travel benefits and insane! You can bring along a companion and explore the world. You also get to meet a lot of interesting colleagues because your crew keeps changing.
Long hours, and many bad trips that have no silver lining. Trips with 5am sign ins and 8 hour layovers are too tough.5Delta Air Lines Response8y
Hi “Not for me”- Yes, being a Flight Attendant is not for everyone. Flight attendants that I speak to remind me that being a flight attendant is more of a lifestyle than a “job”. We have employees who prefer long layovers in Missoula, Montana and others who like short layovers in Denver, Colorado that get them back home sooner. Delta works really hard to build trips that account for quality of life and flexibility for our diverse, 20,000+ flight attendants. While we’re sorry to hear flying wasn’t for you, we appreciate your feedback. Best of luck with whatever your career choice may be. – Wendy, Talent Acquisition Team
- 5.0Aug 31, 2018Customer Service AgentCurrent Employee, more than 1 yearCleveland, OH
Great travel benefits and very accommodating company in regards to hearing how to improve the operation
Local management can be touch and go depending on the station1
- 3.0Jan 3, 2018Air Support AgentCurrent Employee, less than 1 yearMinot, ND
Travel benefits are nice but if you have someone who needs wheelchair assistance for standby don’t expect much. They like to feed you here and I mean really feed you to the point you might gain some weight! The training department rocks as far as reservations go. Flexible hours as well if you happen to be a student.
The air support department is lacking as far as training goes. It’s about a week and not enough time to really learn the ins and outs of ticketing. It’s also EXTREMELY cliquey, the seniors who’ve been working there for 10+ years are very mean and snarky to new hires. Even the trainer has a bad attitude whenever new people ask questions but then get upset when she has to fix your mistakes. The pay is ok but not enough in my opinion. Learn to have thick skin if you plan on working in this department because the senior employees have been known to make new hires cry/quit. Have talked with management about this issue and the response was their “trying” to work on it. In actuality the seniors have a wealth of knowledge in the airlines industry they are hard to replace so they pretty much just do whatever they want and treat others like garbage.
- 4.0Jul 8, 2014Anonymous EmployeeCurrent Employee, more than 5 years
If you like the airline industry, it gives you an amazing opportunity to work in a complicated and challenging environment. The company is pushing new technology and is focused on the customer experience. The flight benefits keep everyone at the company! Extremely accepting culture and a long history of fantastic philanthropic work throughout the world, not just in Atlanta (HQ).
Extremely political, overly corporate and difficult to get promoted. Meetings about having meetings, writing one deck after another. There is not a clear career path which frustrates most employees. Compensation is not on par with other industries which is supposedly countered with the travel benefits.1
- 3.0Feb 10, 2021Global Sales SupportCurrent Employee, more than 3 yearsAtlanta, GA
Ability to work remotely while there’s a pandemic.
Passive aggressive management. Too many managers, unsure what their roles are Very low earnings Flight benefits are great if you actually have time to travel and there’s no pandemic. Flight benefits are also great if your seniority is high. Less than 10 yrs w Delta you’re most likely waiting around for hours.
- 1.0Sept 2, 2022Commercial Strategy AnalystFormer Employee, more than 3 yearsAtlanta, GA
Great flight benefits (free standby travel on Delta and deeply discounted travel on other airlines) Nice to have other people your age as part of your program
Delta’s senior leaders do not care about the CSA program. It is NOT a leadership development program. They treat you as cheap labor to fill roles that other people at the company do not want (usually domestic pricing in revenue management). They call it a “rotational program,” but it is two jobs over three years, neither of which you get to choose. Others at Delta can switch jobs after just one year, but you are stuck for 18 months. The roles you get rarely involve strategic thinking, so most CSAs leave the company during their second rotation or shortly after. The mid-management leaders of the CSA program do not listen if you raise concerns, and the executive sponsor has a bad reputation within the company for being rude and callous. The pay offer and raises are under market and non-negotiable, but other recent college graduate analysts outside of the CSA program get paid more, get promoted faster, and get larger raises.8