Delta Air Lines Employee Reviews about "flight benefits"
83% would recommend to a friend
(1403 total reviews)

Ed Bastian
87% approve of CEO
Found 1,403 of over 7K reviews
Updated Dec 5, 2023
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Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and the on reserve life is only 6 days a week which is better than any other airline." (in 868 reviews)
- "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" (in 299 reviews)
- "Long hours and the necessity to stand on long flights get to be a killer after a while." (in 138 reviews)
Ratings by Demographics
This rating reflects the overall rating of Delta Air Lines and is not affected by filters.
Reviews about "flight benefits"
Return to all Reviews- 4.0Apr 6, 2022DirectorFormer Employee, more than 10 yearsAtlanta, GA
Pros
Great flight benefits at major air line that strives to be and is the best. Lots of good, smart, well-intentioned people.
Cons
But…. worklife balance continued to grow imbalanced to a burnout state for too many. And frustratingly in recent years too many Leader promotions given to smart, but poor people managers who kiss the right butt, but leave a destructive path behind.
4 - 4.0Aug 12, 2010Anonymous EmployeeFormer Employee
Pros
First and foremost; flight benefits make Delta Air Lines a great place to work. The people I worked with were very nice. Good benefits and management works with you when you need time off.
Cons
Poor office facilities; old buildings. The performance review process needs to be revamped. The reviews really don't match the job; the reviews are generic. Direct management many times will have no experience doing your job.
- 4.0Apr 17, 2015Anonymous EmployeeFormer Employee
Pros
I like the flight destination very much and the employee benefit like free tickets are really great! I also appreciate the work & life balance policy.
Cons
The salary is not so much satisfactory and sometimes the layover time between two flight is very short.
- 4.0Oct 14, 2015InternFormer EmployeeAtlanta, GA
Pros
You also get to learn a lot about the airline industry. Flight benefits are great and Delta flies to more locations than many of its competitors.
Cons
Silos make inter-department communication extremely hard. Certain projects take very long to implement because other departments will almost always have other activities they prioritize more. The pay is fair but could be a little better.
- 3.0Jun 9, 2011Anonymous EmployeeCurrent Employee
Pros
Flight benefits are wonderful and the health care benefits are better than most I have seen or heard about
Cons
Delta does not care about employees. It is just about the numbers
- 3.0Oct 3, 2021Software DeveloperCurrent EmployeeAtlanta, GA
Pros
Delta has great benefits with the 401k match at 9% and the free flight benefits. It pays fairly well for the Atlanta area.
Cons
Those of us who have stayed through the pandemic have seen a lot of new hires without a pay raise in 2 years, so for me, my morale is low.
1 - 5.0Jan 3, 2021Customer Service AssociateCurrent Employee, more than 1 yearPittsburgh, PA
Pros
The flight benefits are amazing (though sometimes stressful) and the day to day work is ever changing.
Cons
Things get stressful and challenges that you must work through are often out of your control. The work schedule is based on seniority and can be really unfavorable if you are the last to get to choose-- plan to work odd hours until you can put in years of service and move up in the ranks of employees.
- 5.0Dec 22, 2016Ticket/Gate AgentCurrent Employee, less than 1 yearLax
Pros
Base pay around 13.00 but for working at LAX and being LOD pay is 18.21/hour and we're receiving an increment in May. Flight benefits are great and get first class when it's available at no extra cost. Starting Jan all employees are eligible for 401K. Best of all are coworkers. Great profit sharing.
Cons
As ready reserve you can only work 1600 hours a year until you become a full time service. Some flight are weigh restricted so you don't fly even if there are empty seats on the flight. Can take long to become full time. No union, but that can also be a pro.
- 3.0Feb 10, 2021Global Sales SupportCurrent Employee, more than 3 yearsAtlanta, GA
Pros
Ability to work remotely while there’s a pandemic.
Cons
Passive aggressive management. Too many managers, unsure what their roles are Very low earnings Flight benefits are great if you actually have time to travel and there’s no pandemic. Flight benefits are also great if your seniority is high. Less than 10 yrs w Delta you’re most likely waiting around for hours.
- 1.0Sept 2, 2022Commercial Strategy AnalystFormer Employee, more than 3 yearsAtlanta, GA
Pros
Great flight benefits (free standby travel on Delta and deeply discounted travel on other airlines) Nice to have other people your age as part of your program
Cons
Delta’s senior leaders do not care about the CSA program. It is NOT a leadership development program. They treat you as cheap labor to fill roles that other people at the company do not want (usually domestic pricing in revenue management). They call it a “rotational program,” but it is two jobs over three years, neither of which you get to choose. Others at Delta can switch jobs after just one year, but you are stuck for 18 months. The roles you get rarely involve strategic thinking, so most CSAs leave the company during their second rotation or shortly after. The mid-management leaders of the CSA program do not listen if you raise concerns, and the executive sponsor has a bad reputation within the company for being rude and callous. The pay offer and raises are under market and non-negotiable, but other recent college graduate analysts outside of the CSA program get paid more, get promoted faster, and get larger raises.
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