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Delta Air Lines

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Delta Air Lines

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Delta Air Lines Employee Reviews about "flight benefits"

4.3

83% would recommend to a friend

(1403 total reviews)

CEO  Ed Bastian

Ed Bastian

87% approve of CEO

Ratings by category

4.3

Diversity and Inclusion

4.2

Culture and Values

4.1

Career Opportunities

4.1

Compensation and Benefits

3.8

Senior Management

3.7

Work/Life Balance

Ratings distribution

5 stars

53%

4 stars

25%

3 stars

13%

2 stars

5%

1 star

4%

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Found 1,403 of over 7K reviews

Updated Dec 5, 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and the on reserve life is only 6 days a week which is better than any other airline.(in 868 reviews)
  • "Great flight benefits at major air line that strives to be and is the best.(in 734 reviews)
  • "Great travel benefits and very accommodating company in regards to hearing how to improve the operation(in 299 reviews)
  • "Great people and very passionate(in 295 reviews)
  • "Good pay and stuff that is good(in 293 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of Delta Air Lines and is not affected by filters.

Reviews about "flight benefits"

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1403
    1. 4.0
      Apr 6, 2022
      Director
      Former Employee, more than 10 years
      Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great flight benefits at major air line that strives to be and is the best. Lots of good, smart, well-intentioned people.

      Cons

      But…. worklife balance continued to grow imbalanced to a burnout state for too many. And frustratingly in recent years too many Leader promotions given to smart, but poor people managers who kiss the right butt, but leave a destructive path behind.

      4
      1. 4.0
        Aug 12, 2010
        Anonymous Employee
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        First and foremost; flight benefits make Delta Air Lines a great place to work. The people I worked with were very nice. Good benefits and management works with you when you need time off.

        Cons

        Poor office facilities; old buildings. The performance review process needs to be revamped. The reviews really don't match the job; the reviews are generic. Direct management many times will have no experience doing your job.

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        1. 4.0
          Apr 17, 2015
          Anonymous Employee
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I like the flight destination very much and the employee benefit like free tickets are really great! I also appreciate the work & life balance policy.

          Cons

          The salary is not so much satisfactory and sometimes the layover time between two flight is very short.

          1. 4.0
            Oct 14, 2015
            Intern
            Former Employee
            Atlanta, GA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            You also get to learn a lot about the airline industry. Flight benefits are great and Delta flies to more locations than many of its competitors.

            Cons

            Silos make inter-department communication extremely hard. Certain projects take very long to implement because other departments will almost always have other activities they prioritize more. The pay is fair but could be a little better.

            1. 3.0
              Jun 9, 2011
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flight benefits are wonderful and the health care benefits are better than most I have seen or heard about

              Cons

              Delta does not care about employees. It is just about the numbers

              1. 3.0
                Oct 3, 2021
                Software Developer
                Current Employee
                Atlanta, GA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Delta has great benefits with the 401k match at 9% and the free flight benefits. It pays fairly well for the Atlanta area.

                Cons

                Those of us who have stayed through the pandemic have seen a lot of new hires without a pay raise in 2 years, so for me, my morale is low.

                1
                1. 5.0
                  Jan 3, 2021
                  Customer Service Associate
                  Current Employee, more than 1 year
                  Pittsburgh, PA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The flight benefits are amazing (though sometimes stressful) and the day to day work is ever changing.

                  Cons

                  Things get stressful and challenges that you must work through are often out of your control. The work schedule is based on seniority and can be really unfavorable if you are the last to get to choose-- plan to work odd hours until you can put in years of service and move up in the ranks of employees.

                  1. 5.0
                    Dec 22, 2016
                    Ticket/Gate Agent
                    Current Employee, less than 1 year
                    Lax
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Base pay around 13.00 but for working at LAX and being LOD pay is 18.21/hour and we're receiving an increment in May. Flight benefits are great and get first class when it's available at no extra cost. Starting Jan all employees are eligible for 401K. Best of all are coworkers. Great profit sharing.

                    Cons

                    As ready reserve you can only work 1600 hours a year until you become a full time service. Some flight are weigh restricted so you don't fly even if there are empty seats on the flight. Can take long to become full time. No union, but that can also be a pro.

                    1. 3.0
                      Feb 10, 2021
                      Global Sales Support
                      Current Employee, more than 3 years
                      Atlanta, GA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Ability to work remotely while there’s a pandemic.

                      Cons

                      Passive aggressive management. Too many managers, unsure what their roles are Very low earnings Flight benefits are great if you actually have time to travel and there’s no pandemic. Flight benefits are also great if your seniority is high. Less than 10 yrs w Delta you’re most likely waiting around for hours.

                      1. 1.0
                        Sept 2, 2022
                        Commercial Strategy Analyst
                        Former Employee, more than 3 years
                        Atlanta, GA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great flight benefits (free standby travel on Delta and deeply discounted travel on other airlines) Nice to have other people your age as part of your program

                        Cons

                        Delta’s senior leaders do not care about the CSA program. It is NOT a leadership development program. They treat you as cheap labor to fill roles that other people at the company do not want (usually domestic pricing in revenue management). They call it a “rotational program,” but it is two jobs over three years, neither of which you get to choose. Others at Delta can switch jobs after just one year, but you are stuck for 18 months. The roles you get rarely involve strategic thinking, so most CSAs leave the company during their second rotation or shortly after. The mid-management leaders of the CSA program do not listen if you raise concerns, and the executive sponsor has a bad reputation within the company for being rude and callous. The pay offer and raises are under market and non-negotiable, but other recent college graduate analysts outside of the CSA program get paid more, get promoted faster, and get larger raises.

                        8
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