Debenhams Reviews | Glassdoor.ca

Debenhams Reviews

Updated Aug 16, 2019

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Found 1342 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
56%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
272 Ratings
Pros
Cons
  • "High pressure to open credit card accounts(in 109 reviews)

  • "Minimum wage pay is lower than many other high street retailers(in 58 reviews)

More Pros and Cons
  1. "Work your way up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in West Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Debenhams full-time for more than a year

    Pros

    Nice management good pay room to improve big team and big store you will learn a lot they will make a retailer

    Cons

    Old out of fashion company dose not look promising to change for better to improve you have to have a good manager or you are not going anywhere

    Advice to Management

    Get more staff

    Debenhams2015-11-17
  2. "Overall Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Supervisor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Debenhams full-time for more than a year

    Pros

    Well supported from higher management. Enjoy the displays, windows, mannequin dressing and styling, table top displays etc. Fun and enjoyable.

    Cons

    For a team of two, a LOT of work. Includes implementing all of the collateral throughout the store, time consuming and offers change A LOT

    Debenhams2019-08-16
  3. "Nice enviroment, quite disorganised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Coventry, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time for less than a year

    Pros

    Good pay, good working hours

    Cons

    Disorganised when it came to rotas and training new employees

    Advice to Management

    Improve training

    Debenhams2019-08-15
  4. "Enjoyed working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Debenhams part-time for more than a year

    Pros

    I had no retail experience but was trained up by various floor managers in various departments. Learned a lot about sales and merchandising.

    Cons

    Sometimes members of management were hard to find to sort out issues

    Debenhams2019-08-13
  5. "nice and easy job"

    StarStarStarStarStar
    Current Employee - Restaurant Assistant 

    I have been working at Debenhams part-time

    Pros

    friendly environment everyone is professional

    Cons

    nothing at all just great job

    Debenhams2019-08-13
  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Tralee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    Staff discount.Perks. Hours. Growth. Good pay.

    Cons

    Christmas hours can be a bit long and management can be a bit tough at Times with holidays etc

    Debenhams2019-08-13
  7. "Saw it coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Debenhams full-time for more than 3 years

    Pros

    25% discount off all Debenhams OB and cosmetics/fragrance.

    Cons

    Store managers too obsessed with wasting payroll on fixing stores decoratively and bringing in extra staff for senior visits. No progression opportunities for those non-conformists who go against the grain. Sales managers expected to work long hours without extra pay or time back due to staffing reductions.

    Advice to Management

    Open your eyes to the need for smaller stores, with smaller range but a much improved guest experience. This has been the case for many years Do this before you collapse.

    Debenhams2019-08-14
  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Garment Technologist in London, England
    Recommends
    Positive Outlook

    I have been working at Debenhams full-time for more than 3 years

    Pros

    Advocate flexible working. Office hours are 9-5. Staff discount, sample sales, perksatwork discounts. Good holiday entitlement. 3pm payday friday finish.

    Cons

    Communication between buying, merch and tech can be difficult as there isn't a drive that they all have access too. This can contribute to a lot of unnecessary mistakes/excess sampling. At times the work environment was difficult during the refinancing period, however this has improved significantly now that it's completed.

    Debenhams2019-08-12
  9. "Working at Debs"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor 

    I have been working at Debenhams part-time

    Pros

    staff discount - 25% on own brand and 10% for concessions

    Cons

    heavily focused on debenhams card applications, pressure from management

    Debenhams2019-08-13
  10. "Interview questions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Bury, North West England, England

    I worked at Debenhams part-time for less than a year

    Pros

    Friendly staff. Amazing customer service skills gained.

    Cons

    The pay isn't that good for under 21

    Debenhams2019-08-11
Found 1342 reviews