DW Sports Reviews | Glassdoor.ca

DW Sports Reviews

Updated 3 January, 2018
55 reviews

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1.9
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DW Sports Owner Dave Whelan
Dave Whelan
3 Ratings

55 Employee Reviews

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Pros
  • You get free gym membership and you can also put a friend or a family member on discounted price (in 22 reviews)

  • Free gym membership- if you can stand to be in the building longer than you have to be (in 19 reviews)

Cons
  • Generally slow head office, difficult to get equipment repaired (in 18 reviews)

  • Staff turnover is shocking - but no one cares enough to find out why (in 8 reviews)

More Pros and Cons

  1. "Rubbish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Assistant in Cardiff, Wales (UK)
    Current Employee - General Assistant in Cardiff, Wales (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DW Sports part-time (More than a year)

    Pros

    No pros to working hear treated like a skivvy!!!

    Cons

    Managers don't know how to run the business, there is no communication, rubbish shifts expected to do over time but yet don't pay you extra. The wage is basic pay. Favouritism one rule for one and another for others.. Told to ask for a break and will only give you 15minutues unless your the reception and get treated like royality..all the members are lovely it's just ashame about the employees. I wouldn't recommend anyone to apply there.

    Advice to Management

    Have some communication with staff, less attitude, treat people fairly. Sort out wage slips on time.


  2. Helpful (1)

    "Head office have no respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staff in clubs are excellent and work above and beyond expectations

    Cons

    Head office have no respect for staff in club, do not appreciate them and their commitment.


  3. Helpful (1)

    "Sales Assistant"

    StarStarStarStarStar
    Current Employee - Sales Assistant in Halifax, England (UK)
    Current Employee - Sales Assistant in Halifax, England (UK)

    I have been working at DW Sports part-time (More than a year)

    Pros

    Flexible Hours, Great and Friendly Team.

    Cons

    Quiet but when busy its busy


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  5. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Wigan, England (UK)
    Current Employee - Recruitment Consultant in Wigan, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DW Sports full-time (Less than a year)

    Pros

    Great staff, Career progression, Free gym membership,

    Cons

    No Cons so far within the role

    Advice to Management

    Continue inspiring your current employees, pushing for talent progression and career opportunities.


  6. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOH Assistant in Bangor, Northern Ireland (UK)
    Current Employee - FOH Assistant in Bangor, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DW Sports full-time (Less than a year)

    Pros

    The members are wonderful, really make you feel at home and appreciated when you come to work. Free gym membership. Relatively easy job.

    Cons

    Salary and progression opportunities are poor, as is staff retention. Often staff act in a number of capacities. Generally slow head office, difficult to get equipment repaired.

    Advice to Management

    Give staff a reason to stay in a low paid role, and help to promote some form of career development programme. Improve on management skills, as often very demotivating.


  7. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Manager in London, England (UK)
    Former Employee - Deputy Manager in London, England (UK)
    Doesn't Recommend
    Positive Outlook

    I worked at DW Sports full-time (Less than a year)

    Pros

    Good training from an operational point of view. Excellent and well managed facilities with good investment and a lot of senior management have come from internal progression. Do not often have to work a lot of extra hours. A lot of change going on with new senior management which looks like it will develop the company.

    Cons

    People management is poor - very little to no focus on club culture and making sure staff are happy. Sales approach very outdated. Basic salary average.

    Advice to Management

    Look after your staff - pay more, make sure they are happy and they will look after you! Continue to invest in clubs and facilities.


  8. "Do not value employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager
    Former Employee - Assistant General Manager
    Doesn't Recommend
    Negative Outlook

    I worked at DW Sports full-time (More than a year)

    Pros

    Free gym membership
    20% discount on products

    Cons

    The do no value their staff
    Ridiculous sales targets
    no support from head office
    No desicions made at club level
    High turnover

    Advice to Management

    Value your employees, Listen to them, trust their decisions and respect their choices. Stop playing the blame game! Staff leaving have written exit questionnaires so I suggest you rad them


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Sales Consultant in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at DW Sports full-time

    Pros

    Free use of the gym, reasonable working hours

    Cons

    Management made it up as they went a long. No consistency, only wanted Yes men, minimum wage, expected to work overtime with out any extra pay. Not enough telephones or computers to complete work with. Different membership prices for different locations despite all being called DW Fitness.

    Advice to Management

    Give staff support, allow sales staff to floor walk the gym and talk to existing members. The better existing members are looked after the more likely they are to stay and refer friends and family to the facility.


  10. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Assistant in Widnes, England (UK)
    Former Employee - General Assistant in Widnes, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at DW Sports part-time

    Pros

    At least they pay a wage

    Cons

    Poor management
    No help from other staff
    No flexibility in hours

    Advice to Management

    Don't make false promises


  11. "Sales Assisstant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free Gym membership after probationary period.
    Flexible working hours that fit around study.
    Good discounts on items (especially around sale times).

    Cons

    Poor working environment at times.
    Quick turnover of staff.
    No incentive to up-sell or reach targets for add-on products.

    Advice to Management

    If you want your staff to sell, make selling with their while. Sales targets need incentives. Expecting staff to perform above and beyond without receiving anything in return is futile.


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