DAVIDsTEA Employee Reviews about "part time"

Updated Sep 26, 2020

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Found 37 of over 634 reviews

3.5
54%
Recommend to a Friend
24%
Approve of CEO
DAVIDsTEA CEO Sarah Segal (no image)
Sarah Segal
21 Ratings
Pros
  • "Unlimited use of the 50% discount(in 68 reviews)

  • "50% employee discount on almost everything(in 43 reviews)

  • Cons
  • "too much pressure, no real support from upper management(in 39 reviews)

  • "Not enough hours to even be a Part-time worker(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "part time"

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    1. 5.0
      Former Employee, less than 1 year

      sales associate

      Sep 9, 2020 - Tea Guide in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great co-workers, work space, discount, benefits.

      Cons

      breaks, too many employees, mostly everyone is part time.

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    2. 3.0
      Former Employee, less than 1 year

      Dont really care about their employees on the sales floor

      Sep 26, 2020 - Store Manager in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free tea while working was nice

      Cons

      Will make you a part time worker (doing 40hrs) so they dont have to give you and sick days etc.

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    3. 3.0
      Former Employee, less than 1 year

      Only good for high school students wanting very part time hours

      Jan 21, 2020 - Tea Guide in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free tea on shift, 50% discount. Very laid back uniform requirements.

      Cons

      Very stingy with wages. They force you to literally follow a script when you talk to customers and it’s painfully robotic and not personable. If you aren’t management it’s very hard to get full time hours. I’d only recommend this job to someone still in high as their first job or if you want something very part time. They make you stand outside and give people samples regardless of the weather, not fun in the rain/snow. There were some very young supervisors (not a problem) but they were very inexperienced and were not able to properly help problematic customers and it was painful to pass off a customer to them and watch them struggle.

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    4. 3.0
      Former Employee, more than 1 year

      It's a great student job and nothing more

      Jun 8, 2020 - Tea Guide 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun Environment Great Discount Good student job

      Cons

      Management can be disorganized Corporate is facing desperate times and it shows, there's a lot of cuts Each store is very different so your experience at one may not transfer over to another. Not enough hours to even be a Part-time worker.

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    5. 3.0
      Former Employee, less than 1 year

      Not many hours but good if you want a light part-time job

      Oct 2, 2019 - Tea Guide in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible schedule - Fun, positive, welcoming environment - Free drink during work - Not too labour-intensive

      Cons

      - Very few hours for part-time (less than 10 a week) - some shifts were only 3 hours, not good if you have a long commute - Training process was very long and time consuming but helped with the job

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    6. 1.0
      Current Employee, more than 1 year

      It starts out fun, but then it just becomes frustrating and depressing

      Aug 10, 2019 - Key Holder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • 50% discount and free drinks • you can sometimes get unsellable products for free • you learn about upcoming products before they're in stores • barring management, you can work with great people • the only Key Holder-specific pro is that you are *usually* given more hours/shifts than Tea Guides

      Cons

      *** Despite what the DT employee who responds to Glassdoor reviews says, I've worked at multiple stores and can tell you that these cons are company-wide issues, NOT store-specific *** As a Key Holder, your wage is around $0.50 higher than a Tea Guide's (which is min wage in my area) and you have way more responsibilities. You do not get a share of the bonuses if your store makes its sales goals, and you are most often kept at part-time status so you are ineligible for benefits, even if you work 5 shifts a week. Key Holders are also not guaranteed a minimum number of hours/shifts or a stable schedule – you could have 25 hours one week and 10 hours the next. The rest of this job's cons are felt in all store positions: • disorganized district/regional management and head office that are incredibly out of touch with their stores • alarmingly high turnover at all levels, especially in store management • CONSTANT labour hour cuts and increasing store closures, even when sales goals are met • no annual merit increases because they're "not in the budget," so everyone's wages are effectively capped • extreme favouritism, to the point where people won't be fired even if they have HR/integrity claims filed against them, as long as they make sales • very little staff training and almost no opportunities for advancement • an excessive focus on handing out tea samples to rude people for hours • long and stressful merch change nights (have fun working past midnight!) • frequent last-minute changes to merchandising and promotions, creating a complete lack of consistency across stores that frustrates both customers and staff. Low sales and reduced customer loyalty are blamed on stores, when they're really due to HQ's decisions (such as discontinuing over a third of the teas at once with little communication, overproducing teaware that's decreasing in quality, a huge increase in online exclusives, limiting promotions and sales, the list goes on). Many of us won't be surprised if DT becomes an online-only company, or goes down completely, in the next 2-5 years – the few pros of this job are why anyone is still here. DT may be a good fit for you if you're a student or if you just want a part-time job, but DO NOT WORK HERE if you have bills to pay or want any kind of job/hours security.

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      5 people found this review helpful
    7. 4.0
      Current Employee, less than 1 year

      Above Average Pay, Opportunity For Growth

      Dec 3, 2018 - Assistant Store Manager in Moncton, NB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - fun, and dynamic work experience - open and welcoming to everyone - 50% off employee discount on everything except giftcards, mark-downs, and certain specialty items. - Flexible hours - Lenient dress code - Free drinks on shift - Amazing customer relations - Excellent employee assistance programs for those struggling with mental health/career planning. - A lot of opportunity for growth. If you play your cards right, you can climb your way up the company ladder at a faster-than-average pace. - Some stores will pay to get you Food Safe certified. - Flexible return/exchange policy - Probably the only retailer I know that says they are "customer focused" and actually are. - Pay above minimum wage even for part time employees. - Healthy environment where the ultimate goal is to help staff grow with consistent coaching and positive reinforcement. - Many stores will play in-store games to incentivize staff (and sometimes there are company-wide contests where you can win free DAVIDsTEA product).

      Cons

      - Small teams mean less coverage when someone is sick or absent. - Long hair has to be tied back. - Frequent inventory hiccups - At times, unclear promotions/unclear promotional signage - Frequent customer complaints regarding quality and pricing. - If you're on management team, be prepared for a lot of paperwork. - While they do offer admin time to management team, note that you probably will have to work off the clock to get reports/schedules/payroll submitted on time, as while you are in store, customers will be your #1 priority.

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      3 people found this review helpful
    8. 1.0
      Former Employee, more than 1 year

      Tragic.

      Oct 12, 2018 - Assistant Store Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -50% discount -Team members are generally friendly -Great if you are only interested in very part time work -You are able to dress with individuality and have piercings, tattoos, etc.

      Cons

      -Very low pay. The raises will amount to less than a $1 if you stay on in the same role. -Unprofessional management. When they do promote internally, they don't offer enough training for management which results in shaky leadership. The upper management seem more focused on intimidating staff during store visits than actually understanding what's happening at store level. -Excessive focus on sampling. I have had shifts where I stood outside all day. It is not impactful. -The quality of the products went downhill yet the prices increased. The loss in customers is then blamed on staff. -Too many locations close together downtown. Eat each other's business instead of the growth they clearly thought they would experience. -Shifted to a pushy sales approach that it does not pay for; that level of sales focus should result in bonuses for the whole team or commission for individuals. Going above and beyond for minimum wage makes no sense. -They will schedule you for as few hours as you they can get away with. Your hours will also be cut on a whim. -Difficult to be promoted past store manager. -HR and management is useless when it comes to instances of racism, sexism, homophobia etc. -When you are doing well, there is no feedback. When the sales goals are not being met, suddenly you are the worst employee ever. -Require quite intense cleaning and physical labour behind the scenes. Easy to hurt yourself and you have no benefits. There also isn't enough time to do this thoroughly with the hour you're given after close. They also prefer you not to spend a whole hour since they do not want to pay. -Very high turnover.

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      5 people found this review helpful
    9. 5.0
      Current Employee, more than 3 years

      A dream retail job

      Mar 18, 2018 - Key Holder in Kamloops, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is the best kind of job you can expect in retail. I have the utmost respect for my boss who respects me in return, I am given appropriate hours for my position within the company, and have an absolute blast working with a great team. Scheduling is EXTREMELY flexible, making it very stress-free to maintain a 2nd job (AND go to post-secondary) at the same time. The company does their best to involve the staff with all aspects of company development via a cute staff magazine that you can be featured in. There are fun contests within store to promote involvement. The company has high expectations of you as an employee but this only means strong development throughout your employment. I have so much fun working here, even though it has nothing to do with my career goals I can't bring myself to leave this fun part-time job.

      Cons

      Sometimes the hours don't pay the bills - but that's retail!

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      2 people found this review helpful
    10. 3.0
      Former Employee, more than 1 year

      Good company

      Jan 10, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to learn, very easy going.. great starter job.

      Cons

      Not many hours if you’re part time. A low volume store.

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      DAVIDsTEA Response

      Careers@davidstea

      Thank you so much for taking the time to share your thoughts about working with us. We’re glad you enjoyed your time with us!

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