DAVIDsTEA Reviews | Glassdoor.ca

DAVIDsTEA Reviews

Updated 25 April, 2017
206 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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David Segal
85 Ratings

206 Employee Reviews

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Pros
Cons
  • No benefits (health) for part time work (in 18 reviews)

  • Very little hours given to employees regardless of full time or part time (in 16 reviews)

More Pros and Cons

  1. "Fun place to work with nice people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Montreal, QC
    Former Employee - Tea Guide in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Corporate culture, fun industry, good customers

    Cons

    Low salary, becoming more corporate


  2. Helpful (1)

    "Great coworkers, intense and negative selling expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Halifax, NS
    Former Employee - Key Holder in Halifax, NS
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at DAVIDsTEA part-time (More than a year)

    Pros

    Great coworkers, 50% discount and free drinks on shift, you build a lot of transferable skills (retail, barista, teamwork), genuinely good products for the most part

    Cons

    Frequent turnover in management, inconsistent management across different stores, a lot is expected of you even as a sales associate, INTENSE selling focus despite no commission


  3. Helpful (3)

    "Do not work there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Quebec, QC
    Current Employee - Manager in Quebec, QC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA full-time (More than 3 years)

    Pros

    employee discount.- good tea- nice products

    Cons

    Arrogant, no respect for staff who work in store, hire their friends and family at HO instead of competent people. Do not have any of the values they brag about- none-.
    Cheap, pressure selling for minimum wage.


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  5. Helpful (1)

    "Fun place to work, great people and eerily nice customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tea Guide in Ottawa, ON
    Former Employee - Seasonal Tea Guide in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DAVIDsTEA part-time (Less than a year)

    Pros

    Not only do you get free tea and lattés on your shift, you actually get to learn a lot of cool things about tea to impress your friends. The atmosphere is incredibly fun and even when things go wrong the people make it enjoyable.

    Cons

    All managers had been transferred in a month before my arrival so there was a lot of confusion on how to run the store compared to the stores they came from.

    Advice to Management

    Pay closer attention to each management member, some bring down the entire team and are not at all up to DavidsTEA standards with customers.


  6. "Fun Place to Work...if you like Working 1 day a week."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tea Guide in Edmonton, AB
    Current Employee - Tea Guide in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time (Less than a year)

    Pros

    Fun Atmosphere, Best Customers, Great for an outgoing personality

    Cons

    Not a realiable income source, Management is Questionable, Lots of Red Tape

    Advice to Management

    Review your current Managers and their assistants because half of them are not Manager Quality.


  7. "Tea Guide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Toronto, ON
    Former Employee - Tea Guide in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at DAVIDsTEA part-time

    Pros

    Great people, great tea, fun work environment

    Cons

    Bad communication, poor management, promises for advancement unkept


  8. "Tea Guide Employment Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Edmonton, AB
    Former Employee - Tea Guide in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DAVIDsTEA (Less than a year)

    Pros

    Pleasant working environment, company culture of continual learning, free drinks on shift, staff discount, overall nice customers, opportunity to move-up in the company

    Cons

    Interactions with customers were basically scripted, repetitive tasks, call-in shifts where you had to call the store an hour before your shift to see if you were needed or not


  9. "Great Student Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tea Guide in Toronto, ON
    Current Employee - Tea Guide in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time (Less than a year)

    Pros

    -flexible hours
    -positive work environment
    -50% employee discount
    -great customers
    -a lot of room to grow
    -work with many amazing people
    -drink as much tea as you want while working

    Cons

    -sometimes aggressive strategies to up sell customers
    -need to train yourself and really understand and be knowledgeable with all the teas
    -understaffed, never enough people to handle rushes


  10. "Terrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Montreal, QC
    Former Employee - Tea Guide in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DAVIDsTEA part-time

    Pros

    50% off
    all the free tea you can drink
    lovely customers
    11$/h

    Cons

    - Horrible manager
    -Extremely pushy sales with no benefits (no commission or bonus)
    -fired over the phone with no explanation
    -when contacted company to understand reason for being fired, they never called back.
    - manager would constantly speak in my back

    Advice to Management

    Please stop putting so much preasure on employee to always sell more and more. Create realistic sale goals and provide bonuses on better incentive. Hire better managers and make sure they treat their employees right.


  11. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Burlington, ON
    Current Employee - Assistant Store Manager in Burlington, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA full-time (Less than a year)

    Pros

    All the tea you can drink while you're at work! Great staff discount as well.

    Cons

    Lots of PK to brush up on. Benefits take 6 months to kick in


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