DAVIDsTEA Reviews | Glassdoor.ca

DAVIDsTEA Reviews

Updated 16 April, 2018
289 reviews

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3.1
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DAVIDsTEA CEO Joel Silver
Joel Silver
28 Ratings

289 Employee Reviews

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Pros
Cons
  • Store Managers are expendable no real work life balance (in 11 reviews)

  • Hard to move up to full-time hours, if that's your goal (in 19 reviews)

More Pros and Cons

  1. "Tea Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tea Guide in Kamloops, BC
    Current Employee - Tea Guide in Kamloops, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DAVIDsTEA full-time (More than a year)

    Pros

    Fun environment, Positive environment, Happy Team, Flexible Hours, Great discount, Nice customers, Good tunes

    Cons

    Retail hours, Benefits for 30+ hours

    Advice to Management

    Possibly offer a program where we can pay for benefits from each paycheque.


  2. "Keyholder"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DAVIDsTEA full-time

    Pros

    -Employee discount
    -Unlimited tea on shift

    Cons

    -Extreme selling pressure
    -Little opportunity for advancement

  3. "A gem but also sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DAVIDsTEA full-time

    Pros

    Heart is in the right place, believes in their products, and that they are doing the best things.

    Cons

    Huge disconnect between the culture of corporate and retail, running a massive company as if it was still a small chain, disorganized corporate structure, constantly experimenting with new tactics and launching new products that customers aren't looking for and consequently ignoring what customers do come for.

    Advice to Management

    Promote talent from within, poach in-store employees to build out your corporate office creating a cohesive, informed, and experienced team to guide your business. Decision makers seem to have no idea what the average customer wants and don't listen to the people who do.


  4. Helpful (1)

    "A dream retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Kamloops, BC
    Current Employee - Key Holder in Kamloops, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time (More than 3 years)

    Pros

    This is the best kind of job you can expect in retail. I have the utmost respect for my boss who respects me in return, I am given appropriate hours for my position within the company, and have an absolute blast working with a great team. Scheduling is EXTREMELY flexible, making it very stress-free to maintain a 2nd job (AND go to post-secondary) at the same time. The company does their best to involve the staff with all aspects of company development via a cute staff magazine that you can be featured in. There are fun contests within store to promote involvement. The company has high expectations of you as an employee but this only means strong development throughout your employment. I have so much fun working here, even though it has nothing to do with my career goals I can't bring myself to leave this fun part-time job.

    Cons

    Sometimes the hours don't pay the bills - but that's retail!

    Advice to Management

    A more steady routine over the course of a few months. I find that the company experiments with different approaches frequently - while this is interesting and often unique, it doesn't really ensure a whole lot of consistency over time and can cause unnecessary stress to staff.


  5. "tea guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time

    Pros

    good discount, relatively easy job

    Cons

    sampling was the worse, especially if you are working in a street store

    Advice to Management

    my manager only talked to me when i was doing something wrong, never get acknowledge for doing well


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DAVIDsTEA full-time (More than 3 years)

    Pros

    Fun, engaging company to work for. Never-ending innovation with bleands and products. Customer-Focus is high - driver for sales. Company provides all resources (near-idiot-proof) to effectively run the business. (Outside hire). Great benefits and paid time off allowances.

    Cons

    Retail work week varies Often need to take split day weekend to cover peak times. Salary position means you have to be able to adapt work-life to meet demands of your business.

    Advice to Management

    You need to be intrinsic and highly driven to keep up with the pace at which this business moves. If you love customer service, developing people, and have a passion for TEA you will love this job. Ask for what you are worth when in the hiring process, and don't be afraid to negotiate ;).


  7. "Working at DAVIDsTEA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DAVIDsTEA full-time

    Pros

    Amazing, dedicated, fun coworkers. A really fun work environment

    Cons

    Upper management constantly being restructured which impacts structure and productivity at lower levels due to constantly shifting priorities

  8. "Tea Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide
    Former Employee - Tea Guide
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DAVIDsTEA part-time (More than a year)

    Pros

    50% discount free tea and free tea on shift. Built really good friendships with other long-term employees. I mostly worked evenings when managers weren't there so it was less stressful

    Cons

    High turn-over, they treat you like you are expendable, expect way more than what they pay you for, make you sample for the first year you are there

    Advice to Management

    Doesn't give constant feedback, will cut hours to try to get rid of people


  9. "Tea Guide Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DAVIDsTEA part-time

    Pros

    Really fun place to work but this depends a lot on your co-workers.

    Cons

    The nature of the job gets kind of repetitive, that's why management does its best to implement job rotation just so you're not sampling tea for 4 hours straight.


  10. "Learned Lots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DAVIDsTEA full-time

    Pros

    Decent pay. Good teams and management.

    Cons

    Have to be able to evolve with company.


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