DAVIDsTEA Reviews | Glassdoor.ca

DAVIDsTEA Reviews

Updated Nov 5, 2019

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3.2
56%
Recommend to a Friend
20%
Approve of CEO
DAVIDsTEA CEO Herschel Segal (no image)
Herschel Segal
21 Ratings
Pros
  • "Free tea while your working and 50% discount on everything in store(in 58 reviews)

  • "50% employee discount on almost everything(in 38 reviews)

Cons
  • "Constantly being pushed from upper management to sell products competitively while not even making comission(in 32 reviews)

  • "Full time and benefits are only offered to Store Managers(in 23 reviews)

More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Tea Guide in Windsor, ON
    Recommends
    Positive Outlook

    I worked at DAVIDsTEA part-time for more than a year

    Pros

    Great company to work for! Lots of opportunity - a very fun environment

    Cons

    not many that i can think of

    DAVIDsTEA2019-09-10
  2. "Great if you're a tea guide, not so great as a manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA full-time for more than 5 years

    Pros

    Great Discount Supportive environment usually a fun and friendly staff

    Cons

    unrealistic expectations that the wage does not meet promotions and hiring are more often done externally than internally

    Advice to Management

    work to develop your team internally, and promote from within. You are going to lose good people if you do not.

    DAVIDsTEA2019-11-05
  3. "A good workplace, if you work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder in Toronto, ON
    Recommends
    Approves of CEO

    I worked at DAVIDsTEA full-time for more than 3 years

    Pros

    Friendly workplace environment. Good discount. It allows for growth within the company. Great environment to work in to get to know people.

    Cons

    Expectations are really high for team members. The company has taken a major shift toward meeting sales goals.

    DAVIDsTEA2019-10-13
  4. "Sell sell sell and more sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tea Guide 
    Recommends
    Disapproves of CEO

    I worked at DAVIDsTEA part-time

    Pros

    Great coworkers, fun product, easy job

    Cons

    Constantly being pushed from upper management to sell products competitively while not even making comission

    Advice to Management

    What happened to the old davids tea?

    DAVIDsTEA2019-10-24
  5. "Good work, fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Keyholder in Edmonton, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA full-time for less than a year

    Pros

    Good pay, great people, fun job

    Cons

    Hard quotas somewhat stressful work environment

    DAVIDsTEA2019-09-26
  6. Helpful (1)

    "Gone down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DAVIDsTEA full-time

    Pros

    Discount, great customers, store employees are great

    Cons

    Extremely high pressure, feels like high school, gossipy and witnessed bullying from higher ups and other managers. Preaches about being inclusive but is far from it. If you aren't "David's tea" they will find any reason to push you out

    Advice to Management

    Be more kind and caring

    DAVIDsTEA2019-10-09
  7. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TeaGuide 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time for less than a year

    Pros

    Friendly work environment and very accepting. Lots of nice customers who come in and are exicted to learn more about the various products.

    Cons

    Poor management and no store-one-store mindset so picking up shifts elsewhere is difficult. Can get your hours cut and labour cut if lack of labour hours and seasonal hiring needs.

    DAVIDsTEA2019-09-18
  8. "Not many hours but good if you want a light part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tea Guide in Winnipeg, MB
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DAVIDsTEA part-time for less than a year

    Pros

    - Flexible schedule - Fun, positive, welcoming environment - Free drink during work - Not too labour-intensive

    Cons

    - Very few hours for part-time (less than 10 a week) - some shifts were only 3 hours, not good if you have a long commute - Training process was very long and time consuming but helped with the job

    DAVIDsTEA2019-10-02
  9. Helpful (2)

    "No company values or ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tes Guide in Toronto, ON
    Doesn't Recommend
    Disapproves of CEO

    I worked at DAVIDsTEA part-time for less than a year

    Pros

    - Tea. Tea all day long. - Amazing talented staff

    Cons

    - Terrible management- unorganized, untalented droids with no appreciation for what staff have to go through due to their hard driven bottom line business approach. "Us and Them" feeling across the company. You are always told to admire and be in awe of this David person that no one knows, or ever sees, or feels any connection to. One time, as a prize for reaching Christmas sales targets, I won...a t-shirt signed... by David. No jokes. This is the kind of tone deaf, insulting stuff that happens there. - Consistently understaffed because of cost saving efforts which has a very negative effect on staff morale

    Show More

    Advice to Management

    I don't know- maybe hire managers that actually have people skills and empathy and act more like humans? Make those easy small changes that make the work environment better for your staff.

    DAVIDsTEA2019-09-09
  10. Helpful (1)

    "The worst management ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tea Guide in Burnaby, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA part-time for less than a year

    Pros

    There is a 50% discount on items.

    Cons

    Clueless management, managers are hired from outside the company so they come in and make poor decisions with no experience or regard for their coworkers.

    Advice to Management

    Hire from within the company. There are plenty of people looking to advance to upper level management from in store, and DT constantly pushes the "you can climb the corporate ladder!" rhetoric, yet every new manager I've met has been an outside hire.

    DAVIDsTEA2019-09-28
Found 412 reviews