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DAVIDsTEA Reviews
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    DAVIDsTEA Reviews

    Updated 13 June, 2017
    219 reviews

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    Full-time Part-time
    3.4
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    DAVIDsTEA CEO Joel Silver
    Joel Silver
    5 Ratings

    219 Employee Reviews

    Sort: Popular Rating Date
    Pros
    Cons

    • No benefits (health) for part time work (in 18 reviews)

    • Hard to get full time hours (perhaps specific to the store) (in 17 reviews)

    More Pros and Cons

    1. "Great Company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Keyholder in Toronto, ON
      Current Employee - Keyholder in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at DAVIDsTEA part-time (Less than a year)

      Pros

      -Free tea during shift
      -very relaxed dress code
      -co-workers generally very cool
      -SM/ASM can be very supportive
      -base pay above minimum wage

      Cons

      -often times hard to upsell
      -can be tiring standing for whole shift
      -advancement seems a far fetched concept

    2. "Devoted to Disgruntled Tea Guide"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tea Guide in Vancouver, BC
      Former Employee - Tea Guide in Vancouver, BC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at DAVIDsTEA full-time (More than a year)

      Pros

      -50% discount, at the time I worked there
      -diverse consumer base
      -bright, positive, colourful environment
      -well-staffed, depending on management

      Cons

      -minimum wage
      -after three raises and two years of working with the company, i was making less than a dollar more than when I started
      -less focus on authentic interactions between customers and staff, produced a "flow chart" to control conversation as an attempt to increase sales
      -doesn't promote within
      -product went from largely organic to almost every tea including artificial flavours
      -instructed staff to share that artificial flavouring was "developed from natural sources produced in a lab, therefore it isn't completely natural", a statement obviously untrue to produce more sales
      -no benefit plans for full time staff

      Advice to Management

      consumers want natural product, limit the use of artificial flavouring.
      pay workers a living wage

    3. "Tea guide"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Seasonal Tea Guide in Laval, QC
      Former Employee - Seasonal Tea Guide in Laval, QC
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      50% off on loose leaf tea
      Friendly work environment
      No particular dress code

      Cons

      Small workplace
      You might have on call shifts

      Advice to Management

      When I left, they were starting to put a little extra pressure on employees for more sales.... My advice would be not to fall into a model who puts too much pressure on customers, ultimately they feel pushed and leave.

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    4. Helpful (4)

      "Great coworkers, intense and negative selling expectations"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Key Holder in Halifax, NS
      Former Employee - Key Holder in Halifax, NS
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at DAVIDsTEA part-time (More than a year)

      Pros

      Great coworkers, 50% discount and free drinks on shift, you build a lot of transferable skills (retail, barista, teamwork), genuinely good products for the most part

      Cons

      Frequent turnover in management, inconsistent management across different stores, a lot is expected of you even as a sales associate, INTENSE selling focus despite no commission

    5. Helpful (4)

      "Do not work there"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Quebec, QC
      Current Employee - Manager in Quebec, QC
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at DAVIDsTEA full-time (More than 3 years)

      Pros

      employee discount.- good tea- nice products

      Cons

      Arrogant, no respect for staff who work in store, hire their friends and family at HO instead of competent people. Do not have any of the values they brag about- none-.
      Cheap, pressure selling for minimum wage.

    6. Helpful (1)

      "Fun place to work with nice people"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tea Guide in Montreal, QC
      Former Employee - Tea Guide in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Corporate culture, fun industry, good customers

      Cons

      Low salary, becoming more corporate

    7. Helpful (2)

      "Fun place to work, great people and eerily nice customers."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Seasonal Tea Guide in Ottawa, ON
      Former Employee - Seasonal Tea Guide in Ottawa, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at DAVIDsTEA part-time (Less than a year)

      Pros

      Not only do you get free tea and lattés on your shift, you actually get to learn a lot of cool things about tea to impress your friends. The atmosphere is incredibly fun and even when things go wrong the people make it enjoyable.

      Cons

      All managers had been transferred in a month before my arrival so there was a lot of confusion on how to run the store compared to the stores they came from.

      Advice to Management

      Pay closer attention to each management member, some bring down the entire team and are not at all up to DavidsTEA standards with customers.

    8. "Fun Place to Work...if you like Working 1 day a week."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Tea Guide in Edmonton, AB
      Current Employee - Tea Guide in Edmonton, AB
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at DAVIDsTEA part-time (Less than a year)

      Pros

      Fun Atmosphere, Best Customers, Great for an outgoing personality

      Cons

      Not a realiable income source, Management is Questionable, Lots of Red Tape

      Advice to Management

      Review your current Managers and their assistants because half of them are not Manager Quality.

    9. "Tea Guide"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tea Guide in Toronto, ON
      Former Employee - Tea Guide in Toronto, ON
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at DAVIDsTEA part-time

      Pros

      Great people, great tea, fun work environment

      Cons

      Bad communication, poor management, promises for advancement unkept

    10. "Tea Guide Employment Experience"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tea Guide in Edmonton, AB
      Former Employee - Tea Guide in Edmonton, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at DAVIDsTEA (Less than a year)

      Pros

      Pleasant working environment, company culture of continual learning, free drinks on shift, staff discount, overall nice customers, opportunity to move-up in the company

      Cons

      Interactions with customers were basically scripted, repetitive tasks, call-in shifts where you had to call the store an hour before your shift to see if you were needed or not

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