DAVIDsTEA Reviews | Glassdoor.ca

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DAVIDsTEA Reviews

Updated 21 February, 2018
280 reviews

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3.0
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DAVIDsTEA CEO Joel Silver
Joel Silver
24 Ratings

280 Employee Reviews

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Pros
Cons
  • Store Managers are expendable no real work life balance (in 11 reviews)

  • Hard to move up to full-time hours, if that's your goal (in 19 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DAVIDsTEA full-time (Less than a year)

    Pros

    Great upper management
    Company listens to ideas

    Cons

    Technology
    Website issues
    Online Service for customers

    Advice to Management

    Keep listening internally and the company will go really far.


  2. "Tea Guide Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DAVIDsTEA part-time

    Pros

    Really fun place to work but this depends a lot on your co-workers.

    Cons

    The nature of the job gets kind of repetitive, that's why management does its best to implement job rotation just so you're not sampling tea for 4 hours straight.


  3. "Too many employees, not enough hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Vaughan, ON
    Former Employee - Tea Guide in Vaughan, ON
    Recommends

    I worked at DAVIDsTEA part-time

    Pros

    Fun work environment
    50% off tea and merchandise
    unlimited tea to drink on your shift
    Friendly Customers for the most part

    Cons

    not enough hours
    cut shifts early
    can have too much spare time and can get very boring

    Advice to Management

    be more organized
    be more involved
    listen more to employees needs
    be better with scheduling


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Inept Management made me leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend
    No opinion of CEO

    I worked at DAVIDsTEA part-time (More than 3 years)

    Pros

    I liked the product and i liked many of my coworkers. Product was good.

    Cons

    Inept Management made working there frustrating. A DM who did not care about the people and developing them.

    Advice to Management

    There needs to be a better system for checking on employees and work situations.


  6. "Easy, but bored quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tea Guide in Richmond, BC
    Former Employee - Tea Guide in Richmond, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DAVIDsTEA part-time (More than a year)

    Pros

    50% off hard goods.
    Free tea (if you're really into that)
    Work environment can be fun depending on your staff and manager
    Great for part-time job
    They're always looking for ways to be innovative, fun and engaging with customers

    Cons

    It's mind-numbingly boring when it's not busy
    On-calls are scheduled so it's hard to plan your day
    Little compensation for expecting above & beyond service
    It can get boring quickly

    Advice to Management

    Provide some sort of incentive to hit daily goals.


  7. "Learned Lots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DAVIDsTEA full-time

    Pros

    Decent pay. Good teams and management.

    Cons

    Have to be able to evolve with company.


  8. "I give 2 stars only because my coworkers were amazing, but they deserve 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DAVIDsTEA full-time (More than a year)

    Pros

    - Amazing coworkers. People who works there are really easy going and fun, I really enjoyed spent time with them.
    - 50% of discount on all products and free teas during the shift.

    Cons

    - Minimum salary. No bonus, no tips, no commissions. Managers put a lot of pressure to reach goals but you don't get any compensation back.
    - Store Manager had no idea how to coach the team and how to up sale. She had really basic knowledge of management and she gave attitudes to everyone. Basically her way to manage is just complaining about every small thing that it's not done in her way and treating team members as idiots.
    - District Manager promised promotion to more than one of my team members, but at the end no one got it. They just wanted to keep us for Christmas time and then they hired new people as they get bonuses for new hiring.
    - Company asks to follow up so many things, sometimes you have to work from home.
    - Products are such poor quality and pretty expensive for what you get. Teas are getting less organic and more full of sugar and artificial flavors, but the company asks you to show how "healty" the teas are.

    Advice to Management

    Find more competent Store Managers. Teach more and promote your current employees.


  9. "An Awful Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder in Toronto, ON
    Former Employee - Sales Associate/Key Holder in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DAVIDsTEA part-time (More than 5 years)

    Pros

    I cannot think of a single thing that's positive about being an employee here.

    Cons

    The favoritism! It runs ABOUND within the confines of this company. They lack understanding and compassion. A lot of employees in this field, this retail field, are in school. It's part time work. You will be given ONE three hour shift a week if you do not want to further your career with them. You must be ready to be a puppet.

    Advice to Management

    STOP PLAYING FAVOURITES. This is the worst company I had ever been a part of. No health benefits. No sense of team work or camaraderie. An absolutely awful place.


  10. "8 Hours Standing up on your feet, but the supervisors were gentle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Warehouse Worker in Montreal, QC
    Former Employee - General Warehouse Worker in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Just temporary job so nobody looking as an option for long time

    Cons

    I don't think that there is anything as challenge you can find

    Advice to Management

    They doing their business and don't take care about anything but their business


  11. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Montreal, QC
    Current Employee - Store Manager in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DAVIDsTEA full-time (More than a year)

    Pros

    Davidstea is a great company. They provide you with all of the tools to succeed, give you great feedback, and really allow you to manage in your style but to their guidelines! A win win for a happy career!

    Cons

    A lot of information, so you could get lost easily if you are not organized!


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