Cypher Systems Group Reviews

Updated Mar 12, 2021

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Found 43 of over 43 reviews

3.8
73%
Recommend to a Friend
95%
Approve of CEO
Cypher Systems Group Owners Stephen Savage, John Savage and Brian Schwab
Stephen Savage, John Savage and Brian Schwab
22 Ratings
  1. 5.0
    Former Employee

    GReat place to work

    Sep 9, 2019 - Broker in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunity for advancement

    Cons

    Lots to learn and sometimes shift work

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  2. 3.0
    Former Employee, more than 5 years

    Hit the Glass Ceiling

    Jul 15, 2020 - Insurance Broker in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free RIBO training some nice people, that's it.

    Cons

    No diversity and inclusion procedures, poor compensation and benefits package, politics.

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  3. 5.0
    Former Employee, more than 1 year

    Sales Insurance Hub

    May 30, 2019 - Sales Account Manager in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing company to work for. They really care about their employees and push you to achieve your goals.

    Cons

    This was not my dream job. The only downside to this career were the hours. They can vary based on the department you work in, which can have an impact on your personal lifestyle.

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  4. 4.0
    Current Employee, more than 10 years

    Fast pace call center

    Jul 23, 2017 - Insurance in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are many types of positions at CSG. You can start in an entry level position, and move up or move to other departments that better fit your career choice (IT, HR, Training, Business Apps, Advertising). CSG has extravagant work parties 3+ times per year. Paid training, paid vacation, decent benefits. CSG is heavily involved in the community, they donate to many great causes.

    Cons

    Many team leaders are disconnected from their employees. Some are extremely lax in their responsibilities and remain in their cubicles or chat with other team leads. They move between departments and divisions, meaning they sometimes lack the knowledge to assist in complex situations. Communication is poor and change happens at such a fast pace, this combination makes it extremely tough to operate as expected. A recent communication to all employees said that salaries had been reviewed and adjusted accordingly and demonstrates the value CSG has of their employees. Many did not receive an increase, what a horrible message to send out. Talk about rubbing salt in the wound.

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    1 person found this review helpful
  5. 4.0
    Former Employee

    Billing Specialist

    Mar 6, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible with my school schedule.

    Cons

    Low pay, minimum wage was not sufficient has job requirements increased throughout my employment.

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  6. 3.0
    Current Employee, more than 3 years

    Customer service

    Jul 22, 2019 - Team Leader in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and decent place to work

    Cons

    Glass ceiling for many people

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  7. 4.0
    Former Employee

    Good place to Start

    Feb 19, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training, opportunity to develop administrative skills in an entry-level role

    Cons

    Micro-managed, low pay and limited benefits

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  8. 4.0
    Former Employee, more than 5 years

    Modern work environment

    Jan 7, 2019 - Computer Programmer in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Got to use great modern languages and with latest cutting edge technology

    Cons

    Salaries are "Windsor level". Experience varies wildly based on division.

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  9. 2.0
    Current Employee

    Pyramid employment with limited disclosure

    Apr 7, 2015 - Anonymous 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The good news is that CSG is always hiring with approximatley 700+ employees now. Mostly sales and service insurance members for one of its dozen or so companies in the CSG umbrella. Provided you do your work as expected you should be secure in your job.

    Cons

    With a dozen companies to manage, there are a lot of secrets between companies. All the new sales and service insurance employees get trained as if they were working for one company before getting routed into another company. I believe that employees do not even know which company they will be working for until a couple months of training and expectations have been instilled. Some employees play the role of two people, working for two companies at once. They log into different servers to transform their identity. As a customer you could potentially call one company for an insurance quote, then call a different company to get a quote only to find you are talking to the exact same person. This seems like a huge breach of confidentiality. Also the emplyees are being treated like they have a real life clone, but share a paycheque... Probably one just above minimum wage... It seems like 75% or more of the job postings come with exactly a $30k salary with no wiggle room. Also the social committee rarely does anything and likely 75% of the workforce is female.

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    2 people found this review helpful
  10. 5.0
    Current Employee

    Great Company to work for

    Sep 30, 2016 -  in Windsor, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For the seven years I have been with this company i have really enjoyed my job. I am the type of person that needs to be continually learning things to keep engaged and there is not a day where I do not learn something new. i have worked hard in every role I have had throughout the company and moved up twice. They also help with continuing education that pertains to the job which has made me become a more rounded employee. The owners of this company are very approachable and can be seen at all of our company events. They reward their staff in many different ways whether it be parties, tickets to a tigers game, spits game or even a wings game.

    Cons

    * There is a learning curve to the job that not everyone may be able to handle but if you put your time in you will have a wealth of knowledge

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