Crawford & Company Reviews
Updated Oct 23, 2021
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Approve of CEO
Rohit Verma
69 Ratings
Pros
"Leadership, paid courses, opportunities to work from home" (in 34 reviews)
"Great work/ life balance, flex time, great managers" (in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Managers really take the time to train new employees, especially those starting in their careers or those who are trying to switch into a new field. They hire smart, capable employees that they completely trust to handle projects, and managers wants you to succeed for your own benefit. Good benefits, good insurance and I appreciate the transparency with the company.
Cons
Crawford is going through a period of change and sometimes that can be a rough transition for employees that have been here for years.
Continue readingThank you for your thoughtful feedback!
- Current Employee★★★★★
Pros
A great company with amazing coworkers.
Cons
It could be busy during holidays
- Former Employee★★★★★
Pros
Lots of work, not a lot of down time
Cons
Not enough call takers or adjusters to deal with the overload of calls & claims.
Continue reading - Current Employee★★★★★
Pros
good claims and great people
Cons
bad salary and not supportive management
- Current Employee★★★★★
Pros
All job positions are completely remote. You can choose your availability.
Cons
OT was recently taken away from PT employees. PT employees have no benefits. Constantly asked to work more but work is unappreciated. No room for growth. If you are offered another job, you may be returned to the call center. Management is constantly in meetings. Team leaders are incompetent of answering questions Requires working all weekends
Continue reading - Current Employee, more than 3 years★★★★★
Pros
The company will pay for your insurance education.
Cons
Management is in meetings all the time
Continue reading - Former Employee, more than 3 years★★★★★
Pros
This position definitely opens you to a lot of different management scenarios, scheduling discussions, coaching and development discussions and a lot of insight into insurance.
Cons
At most times it feels like management doesn't have your back, and you can be expected to manage an unrealistic workload. Not the best position for someone who wants an even work-life balance.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Flexible schedule options so it's a good option if you are a student or have other commitments
Cons
Poor management style and structure leaves you with a large workload. It's also hard to get promoted unless you are in with the right crowd (very high school, I know).
- Former Employee★★★★★
Pros
They always have hours for you Pay is good i guess. I mean youre only answering class
Cons
-repetitive -People hate you. As you are their first point of contact after a car accident or somethings wrong with their insurance
- Current Employee★★★★★
Pros
- Great People. - Constant learning opportunities.
Cons
- Can be a bit slow at times.
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