Crawford & Company Reviews

Pros

Excellent place to work. Intelligent, caring management and dedicated, mature co-workers. Great training that laid a solid foundation. One of my best employment experiences

Cons

Takes time to build up your billable hours

Pros

Possibilities for career advancement are endless, going outside your department or moving globally, Crawford believes in internal talent. Great opportunity to network and make friends. This environment teaches you a lot if you are able to adapt and keep an open mind.

Cons

The same problems remain, never fully being fixed. Everyone can come together to think of innovative solutions, but ultimately what upper management deems is most financially realistic is the one that is pursued. In the end, one solved problem creates a new problem, and the same issue simply remains throughout the years. The work culture is widely spoken about, but it seems like an empty, corporate driven 'priority'..., because there are no actions from upper management to create or nurture a positive work culture.

Advice to Management

Asking 'why' when things go wrong, more than 'who', will help us understand where we need to put our focus. Listen to what your staff are saying without making assumptions or judgments to create a more collaborative environment. Include staff on ideas and decisions before they have been finalized, especially when they affect the staff.

Pros

good people to work with

Cons

no growth opportunities available here

Pros

A great place to work

Cons

I do not have any cons

Pros

Flexible Simple Good employee environment

Cons

Repetitive tasks Unchallenging enough Unclear expectation

Advice to Management

More communication between the management teams

Pros

It a good company in general

Cons

Working conditions are very ordinary.

Advice to Management

There should be a human relationship between the management and employees.

Pros

According to the full timers, there are health benefits but the premiums are very expensive. Nothing else I want to remember. It was a job that I can manage not to put on my resume.

Cons

You're treated like a number. There is no future here, if you are interested in Insurance, try to get a job at the actual insurance company, not this outsourced call center. You will learn lots about working in a call center where your number one customer is CRAWFORD, not the person on the phone. Management, all of them have no engagement with their staff unless it is regarding errors or corrections, are... not approachable even when asked directly for help, it is like you are an inconvenience. They're so BUSY, doing what? It is pure wage theft of having to be at least 30 minutes early to find a computer that works and get 8-10 applications loaded to be on time. The job I applied for did not exist by the time I finished training so I was stuck into the call center. I think I was lied to.

Advice to Management

Keep your promises you make to new hires.

Pros

Great co-workers. Nothing else to be said.

Cons

Extremely low pay Expensive benefits for little benefits Favoritism = advancement Management tells you what you want to hear. High turnover. High expectation of work for low pay Some adjusters are working over 9hours a day just to catch up. Laid off several employees however still has ads for said position. No offer to be demoted. Poor training