Crawford & Company Reviews

Updated Jun 10, 2021

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3.4
58%
Recommend to a Friend
83%
Approve of CEO
Crawford & Company Chief Executive Officer  Rohit Verma
Rohit Verma
43 Ratings
Pros
  • "Leadership, paid courses, opportunities to work from home(in 34 reviews)

  • "Great work/ life balance, flex time, great managers(in 18 reviews)

  • Cons
  • "Adjusters are overworked and denied overtime pay consistently(in 22 reviews)

  • "Low pay (most adjusters making less than(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great

      May 24, 2021 - Client Service Representative in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great company with amazing coworkers.

      Cons

      It could be busy during holidays

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    2. 4.0
      Current Employee, less than 1 year

      Great company for part time

      Jun 10, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, management, and work culture

      Cons

      Not the right place if you don't like talking on the phone for a long time.

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    3. 5.0
      Current Employee

      Customer Service Specialist

      May 23, 2021 - Product Designer in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The environment is welcoming and super friendly

      Cons

      The type of work is repetitive and lacks excitement

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    4. 3.0
      Current Employee, more than 3 years

      CSR

      May 21, 2021 - Anonymous Employee in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Training for the Role Great Team buildings Activities One on One reviews to monitor progress and help you get better at your job Great Team Leaders with good interpersonal skills

      Cons

      Work life balance is poor. Very hard to find someone to switch shifts with Pay does not entirely match with your efforts Very hard to advance, contribute and change within the Company.

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    5. 2.0
      Former Employee

      OK

      Jun 2, 2021 - Evaluator in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people to work with

      Cons

      not much room for advancement, micro management

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    6. 1.0
      Former Employee

      Dont work here

      May 19, 2021 - Customer Service Representative in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The cons outweigh the pros

      Cons

      They dont care about their employees. Stuck at the same wage for 2 years Inconsistent

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    7. 3.0
      Former Employee, less than 1 year

      satisfactory experience

      May 6, 2021 - Claim Advisor in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      too busy, no rest time, pay is too low

      Cons

      good environment, supportive and good culture

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    8. 1.0
      Former Employee, more than 1 year

      Nil

      May 18, 2021 - Customer Service Representative in St. Albert, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of hours and flexibility

      Cons

      Favouritism from lead hands and no work life balance

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    9. 2.0
      Former Employee, more than 1 year

      Easy but draining

      Apr 25, 2021 - Anonymous Employee in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of extra hours, work from home, easy to learn job

      Cons

      Unnecessarily long training, always have to work on the weekends, lack of communication company wide

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    10. 3.0
      Former Employee, more than 3 years

      Busy, stressful and low pay compared to industry standard

      Feb 26, 2021 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a good place to start your career as you get lots of exposure. Lots of opportunity to move within the organization.

      Cons

      Low pay for the amount of work the adjusters do. Not enough support. Taking time off is stressful because you come back to a lot of overdue work and aren’t provided much time to catch up before being given new work.

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    Viewing 1 - 10 of 462 Reviews

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