Crawford & Company Reviews

Updated Feb 27, 2021

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3.5
55%
Recommend to a Friend
79%
Approve of CEO
Crawford & Company Chief Executive Officer  Rohit Verma
Rohit Verma
32 Ratings
Pros
Cons
  • "Adjusters are overworked and denied overtime pay consistently(in 22 reviews)

  • "Low pay (most adjusters making less than(in 19 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "good culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Toronto, ON
    Recommends

    I have been working at Crawford & Company full-time for more than 5 years

    Pros

    supportive co-workers, good mgmt. positive work life balance

    Cons

    salary not comparable for industry

  2. "Busy, stressful and low pay compared to industry standard"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Crawford & Company full-time for more than 3 years

    Pros

    It’s a good place to start your career as you get lots of exposure. Lots of opportunity to move within the organization.

    Cons

    Low pay for the amount of work the adjusters do. Not enough support. Taking time off is stressful because you come back to a lot of overdue work and aren’t provided much time to catch up before being given new work.

    Continue reading

  3. "Good job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Examiner 
    Approves of CEO

    I have been working at Crawford & Company full-time for more than a year

    Pros

    Flexibility. Provides experience which otherwise may not be provided.

    Cons

    Training could be worked on.

  4. "Customer Service Representative (CSR)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) in Sault Ste. Marie, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company part-time

    Pros

    Excellent company to work for. Very accommodating with schedules.

    Cons

    Having to work most weekends.

  5. "claims adjusting"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Waterloo, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Crawford & Company full-time

    Pros

    field adjusters and desk adjusters insurance claims investigations

    Cons

    build up of pending, client demands,

    Continue reading
  6. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Waterloo, ON

    I worked at Crawford & Company full-time

    Pros

    Flexible, quiet, comfortable, growing, visionary.

    Cons

    Need more structure and more corporate culture.

  7. "Frequent Reorganization"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inbound Customer Service Representative in Kitchener, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Crawford & Company full-time

    Pros

    Friendly, extensive training. Easy to learn systems.

    Cons

    No job security. Huge turnover.

    Continue reading
  8. "Good company to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Waterloo, ON

    I worked at Crawford & Company full-time

    Pros

    Leadership, paid courses, opportunities to work from home.

    Cons

    Stressful, long hours on the phone

  9. "A decent place to start"

    3.0
    Former Employee - Claims Adjuster in Toronto, ON

    I worked at Crawford & Company full-time

    Pros

    Great coworkers and a decent working environment

    Cons

    Compensation is not commensurate to the workload

  10. "Overall great job, very repetitive but very flexible"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Compensation and Benefits
    Current Employee - Customer Service Representative 

    I have been working at Crawford & Company part-time for more than a year

    Pros

    -Fast paced -Flexible hours -Work from home

    Cons

    -Pay - Repetitive Work - High Workload

Viewing 1 - 10 of 433 English Reviews

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