Cover image for Crawford & Company
Logo
See All Photos

Crawford & Company

Engaged Employer

Crawford & Company

Add a Review

Crawford & Company Reviews

Updated Jan. 24, 2023

Verify your email to use filters. Having problems? Resend email
Found 696 of over 784 reviews
3.5
60% Recommend to a Friend
Crawford & Company Chief Executive Officer  Rohit Verma
82% Approve of CEO

Found 681 of over 784 reviews

3.5
60%
Recommend to a Friend
82%
Approve of CEO
Crawford & Company Chief Executive Officer  Rohit Verma
Rohit Verma
152 Ratings
Pros
  • "Work from home ever since the pandemic started(in 37 reviews)

  • "positive managent and work life balance(in 23 reviews)

  • Cons
  • "work life balance was a struggle(in 18 reviews)

  • "Low pay for the amount of work the adjusters do(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Crawford & Company and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 1 year

      Desk Adjuster

      Dec. 18, 2022 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      WFH, good benefits, easy workload

      Cons

      Communication & lack of structured training

      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Thank you for your review! We're sorry to hear about your experience with poor communication and lack of training. At Crawford, we do our best to provide multiple opportunities for training and continuing education programs, along with an open and consistent flow of communications to our entire company.

    2. 3.0
      Current Employee, more than 8 years

      No training

      Jan. 12, 2023 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Could be a great company but little to no training, not enough staff unrealistic expectations

      Cons

      No training Lots of nepotism

      Continue reading
      Be the first to find this review helpful
    3. Join the Crawford & Company team
      See Our Latest Jobs
    4. 4.0
      Former Employee, more than 5 years

      Good company

      Dec. 28, 2022 - Multi-Line Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great manager Flexible hours Bonuses

      Cons

      Long hours Benefits were not included unless purchased Too many flat fee accounts

      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Thank you for your review! We do offer benefits (outside of health insurance) and employee discounts that do not need to be purchased to enjoy.

    5. 4.0
      Former Employee, more than 1 year

      Good Team

      Dec. 19, 2022 - Senior Software Developer in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture Company sponsored DSPP

      Cons

      Low salary and the yearly appraisal increment is low

      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Thank you for your review!

    6. 1.0
      Former Employee, more than 3 years

      Great stepping stone

      Jan. 14, 2023 - Adminstrative Assistant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to get experience and start your career.

      Cons

      Management is terrible, and the pay is very poor

      Be the first to find this review helpful
    7. 3.0
      Current Employee, more than 1 year

      Quebec

      Dec. 16, 2022 - Claim Adjuster in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and good insurance

      Cons

      No support, nobody help. Lack in training and in managing

      Continue reading
      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Thank you for your review and we're sorry to hear about your experience with a lack of training. At Crawford, we highly value our training and try to provide multiple opportunities throughout the year for ongoing training and continuing education programs.

    8. 5.0
      Current Employee

      Field adjuster vancouver office

      Nov. 14, 2022 - Multi -line Senior Field Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - supportive work environment - technologically advanced - opportunity for advancement.

      Cons

      - high stress work environment

      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Thank you for your review!

    9. 3.0
      Current Employee

      Good to earn experience

      Oct. 13, 2022 - Customer Service Representative in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dynamic and ongoing learning. Overtime offered.

      Cons

      Work load can be a lot.

      Be the first to find this review helpful

      Crawford & Company Response

      Marketing Communications Coordinator

      Hi there, thank you for your review! We offer tools and benefit incentives to help offload workload and mental stress.

    10. 2.0
      Current Employee, more than 1 year

      Just another number

      Oct. 5, 2022 - Administrative Assistant in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work with some lovely people

      Cons

      Overworked, totally replaceable. Xmas party was a potluck on our lunch hour.

      Continue reading
      Be the first to find this review helpful
    11. 4.0
      Former Employee, more than 5 years

      Great place to learn

      Sep. 2, 2022 - Team Leader in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great place to learn about the insurance adjuster field

      Cons

      Sometimes the hours were long.

      1 person found this review helpful
    Viewing 1 - 10 of 681 Reviews
    </>Embed

    Crawford & Company Reviews FAQs

    Crawford & Company has an overall rating of 3.5 out of 5, based on over 784 reviews left anonymously by employees. 60% of employees would recommend working at Crawford & Company to a friend and 57% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Crawford & Company employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Crawford & Company. This rating has decreased by -3% over the last 12 months.

    60% of Crawford & Company employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crawford & Company 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

    Popular Careers with Crawford & Company Job Seekers

    JobsSalariesInterviews

    Work at Crawford & Company? Share Your Experiences

    Crawford & Company logo
    or

    Crawford & Company Careers

    Cover image for Crawford & Company

    In 1941, Jim Crawford opened the first Crawford & Company office in Columbus, Georgia. He founded the company on three principles. 1....More

    • Our Purpose & Values
    • Our History
    • Our Innovation
    • Careers at Crawford
    This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

    Reviews by Job Title

    Crawford & Company Photos

    + Add Photo
    Crawford & Company photo of: Celebrating 78 years!
    Crawford & Company photo of: Lisa Bartlett, President of UK &amp; Ireland, hosting Style in the City client event
    Crawford & Company photo of: GDOS 2021 - Atlanta Alzheimer's - Walk to End Alzheimer's
    Crawford & Company photo of: GDOS 2021 - Corporate Committee
    Crawford & Company photo of: GDOS 2021 - Atlanta Alzheimer's Walk
    Crawford & Company photo of: GDOS 2021 - Atlanta Alzheimer's Walk
    Crawford & Company photo of: National Workers’ Compensation and Disability Conference in Las Vegas - November 2015
    See All Photos

    Crawford & Company Job Seekers Also Viewed

    Broadspire Logo
    Broadspire

    3.5

    253 reviews
    Compare

    Glassdoor has 784 Crawford & Company reviews submitted anonymously by Crawford & Company employees. Read employee reviews and ratings on Glassdoor to decide if Crawford & Company is right for you.