Crawford & Company Reviews | Glassdoor.ca

Crawford & Company Reviews

Updated Feb 9, 2020

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2.9
45%
Recommend to a Friend
71%
Approve of CEO
Crawford & Company President and Chief Executive Officer Harsha V. Agadi
Harsha V. Agadi
108 Ratings
Pros
  • "The company has very good time flexibility, and it has the availability to work from home(in 29 reviews)

  • "Great work/ life balance, flex time, great managers(in 18 reviews)

Cons
  • "Some adjusters are working over 9hours a day just to catch up(in 19 reviews)

  • "Low pay (most adjusters making less than(in 17 reviews)

More Pros and Cons
  1. "I enjoy working with Crawford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time for more than a year

    Pros

    A great place to work

    Cons

    I do not have any cons

    Crawford & Company2019-10-23
  2. "A decent place to work"

    StarStarStarStarStar
    Current Employee - Claims Adjuster 

    I have been working at Crawford & Company full-time for more than 3 years

    Pros

    Co-workers are great, for the most part a good work environment

    Cons

    Training is not the greatest; seems like not enough time to provide proper training. Some of the management team plays favourites and not everyone treated the same, different rules for different people.

    Crawford & Company2020-02-09
  3. "Good"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Crawford & Company part-time for more than a year

    Pros

    This is a great place to work

    Cons

    Working weekends and evenings is challenging if you're not up for it.

    Crawford & Company2020-01-29
  4. Helpful (1)

    "Crawford University"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjuster 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Crawford & Company full-time for more than a year

    Pros

    You will learn plenty working here. Plenty of room for advancement. Flexible hours and a casual office environment. Middle management has been great and I get the sense they work very hard to try and retain their employees.

    Cons

    Departments are run very lean. Too much volume to focus on doing real, quality work. Massive disconnect between executive leadership and the employees. Salaries are very subpar, to the point where it's almost insulting. Ridiculously hypocritical that they harp on and on about employee retention, but then do nothing to actually retain employees.

    Crawford & Company2020-01-26
  5. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company part-time for less than a year

    Pros

    Great training, career development, and advancement.

    Cons

    Can be slow paced at times.

    Crawford & Company2019-12-17
  6. "Working for Crawford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crawford & Company full-time for more than a year

    Pros

    Great Management and very flexible with work hours, etc

    Cons

    Company is based in the US with no understanding of Employment in Canada. Very low paying

    Continue reading
    Crawford & Company2019-11-19
  7. "Endless Opportunities Paired with Cyclical Problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Team Lead 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Crawford & Company full-time for more than 3 years

    Pros

    Possibilities for career advancement are endless, going outside your department or moving globally, Crawford believes in internal talent. Great opportunity to network and make friends. This environment teaches you a lot if you are able to adapt and keep an open mind.

    Cons

    The same problems remain, never fully being fixed. Everyone can come together to think of innovative solutions, but ultimately what upper management deems is most financially realistic is the one that is pursued. In the end, one solved problem creates a new problem, and the same issue simply remains throughout the years. The work culture is widely spoken about, but it seems like an empty, corporate driven 'priority', because there are no actions from upper management to create or nurture a positive work culture.

    Continue reading
    Crawford & Company2019-11-10
  8. "crawford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services Manager in Toronto, ON
    Doesn't Recommend
    Approves of CEO

    I have been working at Crawford & Company full-time for more than 8 years

    Pros

    good people to work with

    Cons

    no growth opportunities available here

    Crawford & Company2019-11-13
  9. "Claim advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CLAIMS ADVISOR in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company part-time for less than a year

    Pros

    Flexible Simple Good employee environment

    Cons

    Repetitive tasks Unchallenging enough Unclear expectation

    Continue reading
    Crawford & Company2019-10-12
  10. "Best detailed headline with Google; not so good with Yahoo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crawford & Company full-time for more than 5 years

    Pros

    It a good company in general

    Cons

    Working conditions are very ordinary.

    Continue reading
    Crawford & Company2019-09-02

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