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Crawford & Company Reviews
Updated Jan. 24, 2023
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Found 696 of over 784 reviews
60% Recommend to a Friend
82% Approve of CEO
Found 681 of over 784 reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Rohit Verma
152 Ratings
Pros
"Work from home ever since the pandemic started" (in 37 reviews)
"positive managent and work life balance" (in 23 reviews)
Cons
"work life balance was a struggle" (in 18 reviews)
"Low pay for the amount of work the adjusters do" (in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Crawford & Company and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
WFH, good benefits, easy workload
Cons
Communication & lack of structured training
Thank you for your review! We're sorry to hear about your experience with poor communication and lack of training. At Crawford, we do our best to provide multiple opportunities for training and continuing education programs, along with an open and consistent flow of communications to our entire company.
- Current Employee, more than 8 years★★★★★
Pros
Could be a great company but little to no training, not enough staff unrealistic expectations
Cons
No training Lots of nepotism
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Great manager Flexible hours Bonuses
Cons
Long hours Benefits were not included unless purchased Too many flat fee accounts
Crawford & Company Response
Marketing Communications Coordinator
Thank you for your review! We do offer benefits (outside of health insurance) and employee discounts that do not need to be purchased to enjoy.
- Former Employee, more than 1 year★★★★★
Good Team
Dec. 19, 2022 - Senior Software Developer in Waterloo, ONRecommendCEO ApprovalBusiness OutlookPros
Good work culture Company sponsored DSPP
Cons
Low salary and the yearly appraisal increment is low
Crawford & Company Response
Marketing Communications Coordinator
Thank you for your review!
- Former Employee, more than 3 years★★★★★
Great stepping stone
Jan. 14, 2023 - Adminstrative Assistant in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Great place to get experience and start your career.
Cons
Management is terrible, and the pay is very poor
- Current Employee, more than 1 year★★★★★
Pros
Good salary and good insurance
Cons
No support, nobody help. Lack in training and in managing
Continue readingCrawford & Company Response
Marketing Communications Coordinator
Thank you for your review and we're sorry to hear about your experience with a lack of training. At Crawford, we highly value our training and try to provide multiple opportunities throughout the year for ongoing training and continuing education programs.
- Current Employee★★★★★
Field adjuster vancouver office
Nov. 14, 2022 - Multi -line Senior Field AdjusterRecommendCEO ApprovalBusiness OutlookPros
- supportive work environment - technologically advanced - opportunity for advancement.
Cons
- high stress work environment
Crawford & Company Response
Marketing Communications Coordinator
Thank you for your review!
- Current Employee★★★★★
Good to earn experience
Oct. 13, 2022 - Customer Service Representative in Waterloo, ONRecommendCEO ApprovalBusiness OutlookPros
Dynamic and ongoing learning. Overtime offered.
Cons
Work load can be a lot.
Crawford & Company Response
Marketing Communications Coordinator
Hi there, thank you for your review! We offer tools and benefit incentives to help offload workload and mental stress.
- Current Employee, more than 1 year★★★★★
Just another number
Oct. 5, 2022 - Administrative Assistant in Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
Work with some lovely people
Cons
Overworked, totally replaceable. Xmas party was a potluck on our lunch hour.
Continue reading - Former Employee, more than 5 years★★★★★
Great place to learn
Sep. 2, 2022 - Team Leader in Kitchener, ONRecommendCEO ApprovalBusiness OutlookPros
A great place to learn about the insurance adjuster field
Cons
Sometimes the hours were long.
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Crawford & Company Reviews FAQs
Crawford & Company has an overall rating of 3.5 out of 5, based on over 784 reviews left anonymously by employees. 60% of employees would recommend working at Crawford & Company to a friend and 57% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
60% of Crawford & Company employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crawford & Company 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.
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Crawford & Company Response
Marketing Communications Coordinator