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Crawford & Company Reviews
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    Crawford & Company Reviews

    Updated Feb 9, 2020

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    2.9
    45%
    Recommend to a Friend
    71%
    Approve of CEO
    Crawford & Company President and Chief Executive Officer Harsha V. Agadi
    Harsha V. Agadi
    108 Ratings
    Pros

    • "The company has very good time flexibility, and it has the availability to work from home" (in 29 reviews)

    • "Great work/ life balance, flex time, great managers" (in 18 reviews)

    Cons

    • "Some adjusters are working over 9hours a day just to catch up" (in 19 reviews)

    • "Low pay (most adjusters making less than" (in 17 reviews)

    More Pros and Cons

    1. "I enjoy working with Crawford"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Adjuster in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company full-time for more than a year

      Pros

      A great place to work

      Cons

      I do not have any cons

      Crawford & Company2019-10-23

    2. "A decent place to work"

      StarStarStarStarStar
      Current Employee - Claims Adjuster 

      I have been working at Crawford & Company full-time for more than 3 years

      Pros

      Co-workers are great, for the most part a good work environment

      Cons

      Training is not the greatest; seems like not enough time to provide proper training. Some of the management team plays favourites and not everyone treated the same, different rules for different people.

      Crawford & Company2020-02-09
      3. Join the Crawford & Company team
      See Our Latest Jobs

    3. "Good"

      StarStarStarStarStar
      Current Employee - Customer Service Representative 

      I have been working at Crawford & Company part-time for more than a year

      Pros

      This is a great place to work

      Cons

      Working weekends and evenings is challenging if you're not up for it.

      Crawford & Company2020-01-29
    4. Helpful (1)

      "Crawford University"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Adjuster 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Crawford & Company full-time for more than a year

      Pros

      You will learn plenty working here. Plenty of room for advancement. Flexible hours and a casual office environment. Middle management has been great and I get the sense they work very hard to try and retain their employees.

      Cons

      Departments are run very lean. Too much volume to focus on doing real, quality work. Massive disconnect between executive leadership and the employees. Salaries are very subpar, to the point where it's almost insulting. Ridiculously hypocritical that they harp on and on about employee retention, but then do nothing to actually retain employees.

      Crawford & Company2020-01-26

    5. "Great Work Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company part-time for less than a year

      Pros

      Great training, career development, and advancement.

      Cons

      Can be slow paced at times.

      Crawford & Company2019-12-17

    6. "Working for Crawford"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Office Manager in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Crawford & Company full-time for more than a year

      Pros

      Great Management and very flexible with work hours, etc

      Cons

      Company is based in the US with no understanding of Employment in Canada. Very low paying

      Continue reading
      Crawford & Company2019-11-19

    7. "Endless Opportunities Paired with Cyclical Problems"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Quality Assurance Team Lead 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Crawford & Company full-time for more than 3 years

      Pros

      Possibilities for career advancement are endless, going outside your department or moving globally, Crawford believes in internal talent. Great opportunity to network and make friends. This environment teaches you a lot if you are able to adapt and keep an open mind.

      Cons

      The same problems remain, never fully being fixed. Everyone can come together to think of innovative solutions, but ultimately what upper management deems is most financially realistic is the one that is pursued. In the end, one solved problem creates a new problem, and the same issue simply remains throughout the years. The work culture is widely spoken about, but it seems like an empty, corporate driven 'priority', because there are no actions from upper management to create or nurture a positive work culture.

      Continue reading
      Crawford & Company2019-11-10

    8. "crawford"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Services Manager in Toronto, ON
      Doesn't Recommend
      Approves of CEO

      I have been working at Crawford & Company full-time for more than 8 years

      Pros

      good people to work with

      Cons

      no growth opportunities available here

      Crawford & Company2019-11-13

    9. "Claim advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - CLAIMS ADVISOR in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company part-time for less than a year

      Pros

      Flexible Simple Good employee environment

      Cons

      Repetitive tasks Unchallenging enough Unclear expectation

      Continue reading
      Crawford & Company2019-10-12

    10. "Best detailed headline with Google; not so good with Yahoo"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant in Montreal, QC
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Crawford & Company full-time for more than 5 years

      Pros

      It a good company in general

      Cons

      Working conditions are very ordinary.

      Continue reading
      Crawford & Company2019-09-02

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