Crawford & Company Reviews

Pros

Excellent place to work. Intelligent, caring management and dedicated, mature co-workers. Great training that laid a solid foundation. One of my best employment experiences

Cons

Takes time to build up your billable hours

Pros

-Management is reasonable -No micromanagement -Room for advancement

Cons

-Compensation and vacation time subpar.

Pros

It a good company in general

Cons

Working conditions are very ordinary.

Advice to Management

There should be a human relationship between the management and employees.

Pros

Great co-workers. Nothing else to be said.

Cons

Extremely low pay Expensive benefits for little benefits Favoritism = advancement Management tells you what you want to hear. High turnover. High expectation of work for low pay Some adjusters are working over 9hours a day just to catch up. Laid off several employees however still has ads for said position. No offer to be demoted. Poor training

Pros

According to the full timers, there are health benefits but the premiums are very expensive. Nothing else I want to remember. It was a job that I can manage not to put on my resume.

Cons

You're treated like a number. There is no future here, if you are interested in Insurance, try to get a job at the actual insurance company, not this outsourced call center. You will learn lots about working in a call center where your number one customer is CRAWFORD, not the person on the phone. Management, all of them have no engagement with their staff unless it is regarding errors or corrections, are... not approachable even when asked directly for help, it is like you are an inconvenience. They're so BUSY, doing what? It is pure wage theft of having to be at least 30 minutes early to find a computer that works and get 8-10 applications loaded to be on time. The job I applied for did not exist by the time I finished training so I was stuck into the call center. I think I was lied to.

Advice to Management

Keep your promises you make to new hires.

Pros

Very, very few - steady paycheque?

Cons

Its not what you do, it's who you know. Terrible company, supervisors and team leads are not qualified for their roles, different rules for different people.

Advice to Management

Open your eyes, maybe confirm that supervisors are qualified for their roles. Treat people fairly

Pros

Great experience for newer professionals to the insurance industry. Co-Workers were awesome Work from home option is available for some. Large Company with room to grow. Free Coffee in the office

Cons

Low pay (most adjusters making less than $20/hr) Paying for parking everyday High Stress Environment Poor Front Line Management HUGE disconnect from upper management to lower management Micromanagement is alive and well. Poor office morale

Advice to Management

My experience was rife with micromanagement that did not justify staying and building a career with the firm. Company culture needs a boost to encourage employees to stay. Employee morale is low and with wages to match.

Pros

Very flexible, able and to work from home.

Cons

Management not proactive. Employees over worked.