Crate and Barrel Merchandise Associate Reviews

Updated Aug 18, 2020

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3.5
63%
Recommend to a Friend
100%
Approve of CEO
Crate and Barrel CEO Janet Hayes (no image)
Janet Hayes
2 Ratings
  1. "Perfect Part-Time"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part-Time Merchandising in Toronto, ON
    Recommends
    Approves of CEO

    I worked at Crate and Barrel part-time for less than a year

    Pros

    Amazing management that cares about all staff, 30% discount (applies to sale items as well), wonderful people, flexible hours, user-friendly schedule website

    Cons

    Nothing. My seasonal part-time position at Crate & Barrel has been wonderful. I wish it could have been a permanent position.

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  2. Helpful (3)

    "Not worth the stress"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandise Associate in North Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Crate and Barrel part-time for more than a year

    Pros

    – Great coworkers – Good Company Values

    Cons

    – Compensation does not properly reflect the excessive responsibility. – Management is not your friend. They are hard to work/communicate with. – Low chance of mobility within the company – Quick to penalize you for minor mistakes that could be sorted through discussion – Not flexible while requiring you to be extremely flexible. – You will definitely feel like 2nd rate employee as a Merch associate v. sales, customer service etc.

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  3. "Great work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Team Member in Edmonton, AB
    Recommends
    Positive Outlook

    I worked at Crate and Barrel full-time for more than a year

    Pros

    Great products great people. I still go in the store today.

    Cons

    Incredibly challenging to complete all the tasks needed to be done and try and stay on top of all the corporate directives.

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  4. Helpful (2)

    "Waste of time, and energy."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Merchandising Associate in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Crate and Barrel

    Pros

    probably not the worst job in the world, could be better than nothing

    Cons

    Extremely poor management low pay for heavy duty job Rude & gossipy environment

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  5. Helpful (4)

    "if working full-time hours at part-time pay and being under-appreciated is your thing..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Crate and Barrel part-time for more than a year

    Pros

    co-workers, employee discount, good product training, pay is equal across the board for part-time employees, raises annually

    Cons

    no room for growth, last minute scheduling, not willing to hire on a full-time basis, pay is not fair for those employees who are given more responsibility, and can work various positions, raises average only a 2% pay increase

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  6. Helpful (2)

    "Decent"

    4.0
    Former Employee - Visual Merchandiser in Skokie, IL
    Recommends
    Approves of CEO

    I worked at Crate and Barrel part-time

    Pros

    Lots of networking with coworkers and fun meeting the nice customers

    Cons

    Low pay and they rather bring in new people to management rather than advance a current employee

  7. "Great Summer Job"

    4.0
    Former Employee - Merchandising Associate in McLean, VA
    Recommends
    Approves of CEO

    I worked at Crate and Barrel part-time for less than a year

    Pros

    great coworkers, plenty of hours, high base pay

    Cons

    long hours, required weekend shift

  8. "It was a job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Associate in Tigard, OR

    I worked at Crate and Barrel part-time

    Pros

    Some really nice and friendly people work there

    Cons

    Not much opportunity to move up in the company and the pay wasn't ideal

  9. "Good company but Houston location was bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Crate and Barrel part-time for less than a year

    Pros

    Great coworkers and decent discount

    Cons

    Unsupportive management. Plus their starting pay is trash compared to other similar retailers.

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  10. Helpful (3)

    "Crate and Barrel"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Crate and Barrel part-time for more than a year

    Pros

    Great products, 30% discount, 401k

    Cons

    No full-time opportunities, just an army of part time employees so they don’t have to provide healthcare. Physically demanding. Not enough ladders. Storage in fire areas. Rodent issue.

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