Cosmo Music Reviews

Updated May 27, 2021

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Found 19 of over 23 reviews

3.3
61%
Recommend to a Friend
100%
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Cosmo Music President and CEO  Mark Hebert
Mark Hebert
4 Ratings

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  1. 3.0
    Former Employee

    Small-Medium size company = good and bad

    Oct 15, 2020 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good deals on music gear, opportunity to learn a lot. lots of cool people. Pay is hourly plus commission which is good when its slow

    Cons

    not great communicatoin between management and staff.

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  2. 3.0
    Current Employee

    Great people to work with but not the most rewarding

    Dec 6, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly people, good atmosphere and pretty laid back attitude in general. If you have other gigs or things to do they are pretty flexible with scheduling.

    Cons

    Management can be a little right wing sometimes. There definitely some people more understanding than others but nothing out of the norm.

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  3. 3.0
    Former Employee

    piano teacher

    Oct 11, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun, friendly working environment, coworkers are nice and love interacting with people

    Cons

    managment are just soso and need more training on reception cuz they know little or nothing

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  4. 2.0
    Former Employee

    Great people to work with, bad management

    May 3, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the staff are great. everyone feels like a great big family !

    Cons

    recently management has changed hands which resulted in the firing of otherwise great staff. the new management has lead to many firings and resignations of staff who have been there for a very long time

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  5. 2.0
    Former Employee

    Lacklustre environment

    Mar 11, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly friendly staff, health benefits for full-time, cafe in store sells cupcakes, slices of cake, sandwiches, etc and also sells coffee.

    Cons

    Low compensation, doesn't feel like a team, management gives preferential treatment to employees who have been there for a long time and whom they consider "family".

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  6. 2.0
    Current Employee

    Stop-gap job

    Feb 14, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff. Some of the coolest people around.

    Cons

    Not the sort of place to have a career. Good for the in-between job.

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  7. 1.0
    Former Employee

    Terrible floor managers

    Apr 6, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Guitar repair staff is great, most of the lower ranking repairers are great at their job.

    Cons

    Terrible managers: a manager will screamed at me, "WHY NOT!!!?," when he had nobody that could stay and cover a shift of somebody who called in for a sick day. and as he does that, he'll walk away. I had already worked the entire day, and was not able to stay. Managers will tell you things about how they will improve the workplace, your area, but that only happens for the business and profit amking side of things. Wages are terrible. Terrible to a point that they will tell you in the hiring interview that you will not get one no matter how long you work there. Also the managers will laugh at you if you try to ask for one because you've been there a long time. They will change their mind about your role if they need to, which is fine, but when the change isn't actually working and you have to pick up the slack and do the work to get things moving, then you get spoken to. you are told that you weren't supposed to do this anymore, and it doesn't matter if you tell them that the part of your job that they gave to someone else wasn't being done, they don't even listen. anyways terrible place to work, if you do work there, do it for a short time

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  8. 1.0
    Former Employee, more than 1 year

    Warehouse

    Feb 2, 2018 - Warehouse Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get gear at cost and see lots of cool stuff coming in. Was a good stepping stone job. Co-workers were great although some of the sales staff were not so nice.

    Cons

    I was laid off and not called back. After I was unable to find work, I ended up starting back here. I found that they had hired a bunch of new people including an employee’s son in law before calling temp lay-off people. Management is a joke. “HR” is a co-owner. They pay slightly above minimum wage and you are expected to deliver large electric pianos among other things in a large truck all over the city.

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    3 people found this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Production Services / Pro Audio Rentals

    Oct 21, 2017 - Production Services/Pro Audio Rentals 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some good people there. Most staff are friendly. Some of the mid/lower level managers do their best to fight for the employees under them.

    Cons

    Upper management is greedy. Retail employees are underpaid but are expected to be an expert in their field. High turnover. Lots of disengaged employees. Production services employees are way underpaid. If you check any other AV company you will be paid more for the same tasks. If a portion of your salary is commission, you need to check your paychecks. I have caught them three times for not paying correctly on working holidays and overtime. Of course it gets fixed after they are caught...however that takes time explaining things to the CEO/CFO and there are delays in the payments. Make sure you check if you work here. No room for growth.

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