Commonwealth Bank of Australia Reviews | Glassdoor.ca

Commonwealth Bank of Australia Reviews

Updated Aug 21, 2019

To filter reviews, or .

Found 1807 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
91%
Approve of CEO
Matt Comyn
360 Ratings
Pros
Cons
More Pros and Cons
  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia part-time

    Pros

    Great Culture and Values. A fun and vibrant place to work. Great Opportunities for growth.

    Cons

    Call Centre; and the usual problems that come with it. But nothing to to do with the company itself.

    Commonwealth Bank of Australia2018-10-10
  2. "data entry"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Commonwealth Bank of Australia

    Pros

    nice company, amazing space, beer on fridays!

    Cons

    not much chance of progressing

    Commonwealth Bank of Australia2019-01-22
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Great place to work. Great organisation and support.

    Cons

    Large organisation so can be a lot of admin to overcome

    Advice to Management

    NA

    Commonwealth Bank of Australia2018-01-31
  4. Helpful (1)

    "Fantastic company if you are in the right team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Great Opportunities and career advancement, fantastic people and awesome culture

    Cons

    As with a big company this size, things take a long time to get done and getting prioritisation could be a nightmare - feels like you are always fighting for resource. Some middle management makes short term decision without real long-term strategic view - wonder how some management got to where they got to.

    Commonwealth Bank of Australia2017-06-02
  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Risk Manager in Sydney, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia

    Pros

    Highly reputable brand that adds value to ones Resume, ample growth and development opportunities as long as one seeks them out, the tone from the top is well set in terms of values and social responsibility,

    Cons

    Flexibility although widely talked of is all down to manager discretion e.g. work from home arrangements negotiations can be difficult, work-life balance is also debatable with most teams having skeletal staffing that even makes taking block leave difficult at times, probably not suited to individuals looking for depth over width of experience (given its sheer scale there is a paucity of depth of understanding end to...

    Show More

    Advice to Management

    Beware of change for the sake of change - the cost of change via constant restructures should be measured. I have witnessed an area undergoing its second restructure within 12 months, surely someone should be held accountable.

    Commonwealth Bank of Australia2015-11-09
  6. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Recommends
    Neutral Outlook

    I have been working at Commonwealth Bank of Australia part-time for more than a year

    Pros

    Great work environment Easy role to understand

    Cons

    There are not enough shifts

    Commonwealth Bank of Australia2019-08-21
  7. Helpful (1)

    "CBA has a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time for more than 5 years

    Pros

    Flexibility and people (that turn into life long friends)

    Cons

    Office politics and in some business units, there is a rapid increase on hiring externals rather than developing talent and promoting internal staff, this minimises some career opportunities for staff

    Advice to Management

    Develop internal talent and promote managerial positions within the group

    Commonwealth Bank of Australia2019-08-15
  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Good team work. Have reward points that I used at JB Hi Fi and EB games.

    Cons

    Retail Banking is customer facing. If you are not into customer service then this is not the job for you

    Commonwealth Bank of Australia2019-08-19
  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager Business Optimization and Implementation in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time for more than 10 years

    Pros

    Flexibility Career opportunities Training and development

    Cons

    Red tap Salaries can be on the lower side compared to the other 4 big banks

    Commonwealth Bank of Australia2019-08-19
  10. "Good intentions, poor hierarchy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Commonwealth Bank of Australia part-time for more than a year

    Pros

    Training modules Group meetings every morning Improvement on performance discussions

    Cons

    Pressure to reach KPI's Managers have a stuck up attitude Everyone sucks up to higher level staff

    Commonwealth Bank of Australia2019-08-18
Found 1807 reviews