Classy Reviews | Glassdoor.ca

Classy Reviews

Updated Jun 15, 2019

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Found 167 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
87%
Approve of CEO
Classy CEO Scot Chisholm
Scot Chisholm
147 Ratings
Pros
  • "Company culture and management support is really what I love about my job(in 19 reviews)

  • "Product is best in class and you can stand behind what we are asking nonprofits to invest in(in 13 reviews)

Cons
More Pros and Cons
  1. Helpful (3)

    "Great Company and even better people but definitely challenging at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Classy full-time for more than 3 years

    Pros

    The people make it great, I've never been surrounded by more genuine, caring and supportive people in a workplace. CEO is awesome, truly cares about his employees and that attitude is reflected in a lot of the work place. The office is epic. Great culture and people definitely like to have fun along with performing well. Leadership for the most part is very transparent, open and willing to listen to feedback...

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    Cons

    You read the other reviews, there's definitely been hiccups along the way, growing pains. Its not perfect and that's no secret. I'd like to think it's exciting working at a company at this stage of their life and the challenges that come with it, you learn so much. Those challenges can have negative impact on people though which can be tough. There is also a lot of pressure from investors and the board and that can...

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    Advice to Management

    They've corrected a lot of mistakes along the way. The sales team has really been right sized and now they are crushing it with great opportunity to learn a lot and make great money along the way. Keep on doing that ! I read another comment that said sell the company to Salesforce. Not a bad idea at this stage and would definitely make things less stressful for employees.

    Classy2019-06-12
  2. Helpful (1)

    "Entering its next phase as a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Classy full-time for more than a year

    Pros

    the people and culture, our nonprofit clients, our mission, the dog friendly office and again the people at Classy are amazing!

    Cons

    It was hard for a while, you could tell there was a lot of pressure coming from the board of directors on goals. A lot of the sales goals were unrealistic for our market and they were being pushed down by investors. The culture was slipping and becoming less Classy. Very recently we learned that the problems at the Board level and the main investor causing the problems is gone.

    Advice to Management

    Good on you for not letting an investor take the magic away from Classy just to make a quick return. Think about your employees moving forward and keep the goals realistic. Move faster in product launches. You have amazing people here that want to stay and fulfill Classy’s mission and are looking forward to the next phase.

    Classy2019-06-15
  3. Helpful (3)

    "Great product, great people... in the beginning..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Classy full-time for more than 3 years

    Pros

    Talented engineers, great product, incredible people, great mission, amazing culture (in the beginning).

    Cons

    Morale started to tank after the CPO replaced the CTO. Management became a lot less transparent. There was less room for engineering input on features/projects. It slowly became more about process over people. CPO is completely out of touch with the engineering team, and fails to connect with people in a genuine way. There were a bunch of process changes that slowed productivity for a while, and a ton of useless meetings...

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    Advice to Management

    If it's not already evident, Classy needs someone else to oversee and lead the engineering department. This individual also needs to be a better cultural fit than the current CPO. This is why a large number of Classy's incredibly talented engineers have left the company.

    Classy2019-06-14
  4. Helpful (2)

    "Special company, figuring out its place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Classy full-time for less than a year

    Pros

    Talented people Mission driven Cool product Rare in San Diego Great work life balance

    Cons

    Classy is figuring out its place as the company matures... pretty normal but can be frustrating for those who are new to the business world. They have brought in new leadership that is shaking things up, which isn't necessarily a bad thing.

    Advice to Management

    Consistency is key!

    Classy2019-05-16
  5. Helpful (7)

    "You are better than this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Classy full-time

    Pros

    Staff Culture/Coworkers and what was presented as the "Mission"

    Cons

    Empty promises, poor leadership, poor talent management, lack of product innovation

    Advice to Management

    Do Better

    Classy2019-04-19
  6. Helpful (3)

    "bad pay"

    StarStarStarStarStar
      Current Employee - Receptionist 

      I have been working at Classy full-time

      Pros

      cheap stays and maybve okn staff

      Cons

      bad pay bad managment not friendslt kids

      Classy2019-04-15
    • Helpful (19)

      "Employees don't leave a company, they leave (or get fired) because of Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - SDR 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Classy full-time

      Pros

      Great office location: 13th floor of downtown SD high rise coffee and kombucha on tap Revamped people's operation to meet tech company standards: unlimited pto, good health, dental, vision benefits, more recognized holidays Product is awesome Amazing mission

      Cons

      If you're reading this and considering applying to Classy, I don't know if you want to join a company who recently implemented a company wide motto of "One Team One Dream" then fires 10%+ of their workforce 2 weeks later. During my time at Classy there were 2 instances where they let recently hired and/or tenured employees go due to a "restructure in business strategy". The first time they hired a class of about 12...

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      Advice to Management

      Management should consider stop saying one thing and then acting in a different way. Be more transparent with their teams on what's happening. There are many things to celebrate when sales teams are closing business but it's head scratching to see it's not paying off and the result is firing employees. Treat the employee's and customers with value, not as a number.

      Classy2019-03-10
    • Helpful (3)

      "Great product, great mission, great culture, tough market"

      StarStarStarStarStar
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Former Employee - SDR in San Diego, CA
      Approves of CEO

      I worked at Classy full-time for less than a year

      Pros

      The office environment is a big perk to the job, and one of their biggest hiring strengths. In a sales gig, especially in Saas, it can be tough feeling like you are having much of an 'impact' on the world, but obviously if numbers are great that may not be a big worry. At Classy you get to speak with nonprofit professionals every day and get to help them make a difference in their organizations (which may or may not...

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      Cons

      - it's tough selling software to nonprofits in general, but in a congested market it is even tougher. - generally skilled, helpful sales managers, but it is a performance driven team. learn and do well quickly, or else it will become uncomfortable (this isn't particularly unique to this company, generally the case in any B2b sales job) - comp plan changed almost every other month. not fair, or motivating in that you...

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      Advice to Management

      - sell the company to Salesforce, further integrate their CRM with Classy's front end tools, develop real competitive advantage, gain market share.

      Classy2019-03-23

      Classy Response

      May 21, 2019President & Chief Revenue Officer

      We are so glad that you had helpful sales managers. We are a performance driven organization, and our sales culture is metrics driven. In past years, the comp plans have changed too frequently. We know that consistency is something is so important to our staff; we have listened to ...

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    • Helpful (15)

      "From Classy to class-less in less than a year"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - SDR in San Diego, CA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Classy full-time for more than a year

      Pros

      The people you meet there are kind, driven, looking to grow in their careers while supporting a top-notch product.

      Cons

      You will face some of the highest highs, yet lowest lows in your career here. Things were great for about 7 months, then the next 7 completely flipped the script. Top down just ridiculous what they expect and say of you. You walk on eggshells on the day-to-day. You might wake up one morning feeling good about hitting quota or how what you are doing i of value to the organization, but then the next morning, fired. I fortunately...

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      Classy2019-03-13

      Classy Response

      June 6, 2019VP of Sales

      We love that you made lifelong friends at Classy and have landed somewhere where you are happy. We are iterating for the betterment of Classy and our employees. We brought in new leadership, we shook things up, we rolled things out... we didn't do everything perfectly and are course ...

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    • Helpful (2)

      "Love working here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Classy full-time for more than a year

      Pros

      Great place to work with some of the best colleagues around.

      Cons

      As with any growing company, there have been some recent growing pains, but I trust this will ultimately set Classy and it's employees up for long term success.

      Classy2019-03-20
    Found 167 reviews