City of Toronto Reviews
Updated Aug 7, 2022
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Found 1,290 of over 1,628 reviews
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Recommend to a Friend
Approve of CEO
John Tory
432 Ratings
Pros
"Busy productive good pay advancement great training" (in 102 reviews)
"This is a supportive work environment" (in 86 reviews)
Cons
"Hard to transition between part time into full time work with the city" (in 29 reviews)
"Its hard to move up in the company" (in 27 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of City of Toronto and is not affected by filters.
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- Current Employee, more than 8 years★★★★★
Great Employeer, High Salary, Awesome Benefits, Cut the corporate bs, promote internal employees
RecommendCEO ApprovalBusiness OutlookPros
- Very good salary and compensation - for unionized, it's an annual wage scale based on your wage grade and wage step (e.g Wage Grade 15, Step 4). - Very good benefits package - OMERS pension plan, Manulife $10,000 annual health coverage (vision, dental, ortho, pharma, medical). - Very good work options - during COVID-19 pandemic entirely online, at-home, during 2022 reopening, it was hybrid so 1-2 in office, rest at home - Very good career improvement/advancement - they used to prefer experience than education but now education trumps. Although seniority does matter. At any given time, the City has 100 external openings and 200 internal (some postings are for like 1, 5, 10 jobs).
Cons
- Actually, the higher you move up, the easier the work becomes in my opinion so move up - Corporate politics - this is the municipal government in the largest city in the country and the largest employer in the GTA - almost 40,000 divisional employees alone and 100,000 Toronto Public Service employees. Lot's of gossip. - Depends on what division you are working in. There are 44 divisions divided into three groups: corporate services, community services, infrastructure services. Corporate is the most corporate. Community is the most work. Infrastructure is the most complex. - Back-end divisions like Fleet Services are the best in some cases. The City is weird. You can work in a fancy place like City Hall in City Clerks Division or a Garage in Fleet Services Division and make $100,000 in both.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Great benefits.lots of vacation time
Cons
No bonus.. Currently no hybrid for my job.
- Former Employee, less than 1 year★★★★★
Pros
I had an amazing team! Loved working with them all
Cons
Not really a con but I did have to work on a few weekends.
- Former Employee, more than 1 year★★★★★
Pros
Fun and good pay Good entry level
Cons
To relaxed and can be slow to get permanent
- Current Employee, more than 3 years★★★★★
Pros
community, staff support, great pay, great benefits, a fun time all around
Cons
limited additional pay window (if you have to stay late or come early to set up for a specific activity you planned, whether or not you get paid for that overtime work depends on your CRP and the way they run things)
- Former Employee★★★★★
Pros
fun atmosphere and overall the people are usually nice
Cons
the management was id disarray, benefits are limited and the support for vacations, time changes, and staffing are done by kids, not the supervisors. the longer people stay with the city, the lazier they get
- Current Employee, more than 1 year★★★★★
Pros
Lot of opportunity to grow
Cons
no cons for me to share
- Former Employee, more than 1 year★★★★★
Pros
Very helpful colleagues and supervisor! You are never alone
Cons
Don’t know of any at the moment
- Current Employee, more than 3 years★★★★★
Pros
Medical benefits, opportunities for growth
Cons
Only 15 vacation days per year
- Current Employee, more than 10 years★★★★★
Pros
Everything about it is great
Cons
Nothing about it is bad
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City of Toronto Reviews FAQs
City of Toronto has an overall rating of 4.1 out of 5, based on over 1,628 reviews left anonymously by employees. 84% of employees would recommend working at City of Toronto to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.
84% of City of Toronto employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of Toronto 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at City of Toronto to be career development, coworkers, benefits and the cons to be culture, management.
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