Citizens Bank Reviews
Updated Mar 2, 2021
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- - Providence, RI, US Area
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- - Austin, TX, US Area
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Recommend to a Friend
Approve of CEO
Bruce Van Saun
951 Ratings
Pros
"But they still try to respect your work life balance" (in 136 reviews)
"They have a good benefits program" (in 136 reviews)
Cons
"Can be heavily focused on sales goals" (in 122 reviews)
"Upper management not really making their minds up about what they want" (in 114 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured ReviewHelpful (1)
"Citizens Rocks!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Citizens Bank full-time for more than 3 years
Pros
Customer and colleague focused; Collaborative work environment; People care about each other - teamwork is part of the culture; Learning and Development are continuously offered.
Cons
Technology updates on a bit of a lag
Continue readingThanks for sharing your feedback and for 4 years of service with us! We completely agree that Citizens is focused on colleague development. From our semi-annual development weeks - where we offer webinars, training and skills-building - to hands-on training, colleagues completed more than 432,000 hours of development in 2019. Thanks for being a part of our team!
Pros
Great environment and culture. Have great benefits as well.
Cons
Nothing really. Overall great company to work for.
Citizens Bank Response
August 13, 2019 – Project Manager
Thanks for posting, and for running those financial models! Keep up the great work.
"great"
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Citizens Bank part-time
Pros
they allow you to be flexable
Cons
its hard to work shifts
Citizens Bank Response
December 11, 2020 –
Thanks for posting a review! We're glad you're enjoying your time with us and appreciate the flexibility you receive. We're lucky to have you on our team!
Pros
Nice place to work with talented people
Cons
None that I can think of
"Review"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Citizens Bank full-time for more than 5 years
Pros
CFG tends to be Flexible especially with COVID19.
Cons
Not much to share here.
"Good company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Citizens Bank part-time for more than a year
Pros
Good salary good work good team
Cons
Work is hard benefits low career progress is bad
"Good Culture and Growing for the Future"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Citizens Bank full-time for more than 10 years
Pros
Culture, Opportunities and Development, Benefits
Cons
Legacy Operations, lack of concentrated direction
Continue reading"Salary"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Citizens Bank full-time for less than a year
Pros
Great company for entry level position.
Cons
Little communication between departments within the company.
Continue readingPros
There is a strong culture
Cons
There are many frustrating silohs
Pros
Smart co-workers, good team culture
Cons
Decision making is very top down
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Citizens Bank Response
January 4, 2021 –