Citizens Bank Reviews

Updated Mar 2, 2021

To filter reviews, or .
3.5
66%
Recommend to a Friend
84%
Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
951 Ratings
Pros
Cons
  • "Can be heavily focused on sales goals(in 122 reviews)

  • "Upper management not really making their minds up about what they want(in 114 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (1)

    "Citizens Rocks!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President, Business Support Manager in East Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 3 years

    Pros

    Customer and colleague focused; Collaborative work environment; People care about each other - teamwork is part of the culture; Learning and Development are continuously offered.

    Cons

    Technology updates on a bit of a lag

    Continue reading

    Citizens Bank Response

    January 4, 2021

    Thanks for sharing your feedback and for 4 years of service with us! We completely agree that Citizens is focused on colleague development. From our semi-annual development weeks - where we offer webinars, training and skills-building - to hands-on training, colleagues completed more than 432,000 hours of development in 2019. Thanks for being a part of our team!

  2. "Model Risk Manager Salary"

    5.0
    Current Employee - Model Risk Manager 

    I have been working at Citizens Bank full-time for more than 3 years

    Pros

    Great environment and culture. Have great benefits as well.

    Cons

    Nothing really. Overall great company to work for.

    Citizens Bank Response

    August 13, 2019Project Manager

    Thanks for posting, and for running those financial models! Keep up the great work.


  3. "great"

    4.0
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Labourer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank part-time

    Pros

    they allow you to be flexable

    Cons

    its hard to work shifts

    Citizens Bank Response

    December 11, 2020

    Thanks for posting a review! We're glad you're enjoying your time with us and appreciate the flexibility you receive. We're lucky to have you on our team!

  4. "Tech"

    5.0
    Current Employee - Program Manager in Providence, RI

    I have been working at Citizens Bank full-time

    Pros

    Nice place to work with talented people

    Cons

    None that I can think of

  5. "Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accounting Manager in Johnston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 5 years

    Pros

    CFG tends to be Flexible especially with COVID19.

    Cons

    Not much to share here.

  6. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Uni

    I worked at Citizens Bank part-time for more than a year

    Pros

    Good salary good work good team

    Cons

    Work is hard benefits low career progress is bad

  7. "Good Culture and Growing for the Future"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President Business Development in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 10 years

    Pros

    Culture, Opportunities and Development, Benefits

    Cons

    Legacy Operations, lack of concentrated direction

    Continue reading
  8. "Salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Closing Coordinator in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for less than a year

    Pros

    Great company for entry level position.

    Cons

    Little communication between departments within the company.

    Continue reading
  9. "Strong culture"

    4.0
    Former Employee - Wealth Management Associate in Boston, MA

    I worked at Citizens Bank full-time

    Pros

    There is a strong culture

    Cons

    There are many frustrating silohs

  10. "Nice place to work"

    4.0
    Former Employee - Senior Vice President in Chicago, IL

    I worked at Citizens Bank full-time

    Pros

    Smart co-workers, good team culture

    Cons

    Decision making is very top down

Viewing 1 - 10 of 2,528 English Reviews

Popular Careers with Citizens Bank Job Seekers

Work at Citizens Bank? Share Your Experiences

Citizens Bank logo
or