Charles Schwab Reviews

Pros

Great salary and bonus structure. Fantastic benefits. Generous PTO. Completely remote in the beginning and then went to limited hybrid role, one day per week on campus. Excellent training and mentorship from management. Managers are very supportive for career progression. Full pay for 5 weeks of remote exam prep. It's a wonderful experience for finance industry beginners!

Cons

30 minute lunch and two 15 minute breaks, even for 10 hour shifts. While working remote that is not a problem. My schedule was 4X10 and we had Wednesdays off and weekends which was an added bonus. no other cons!

Pros

Really amazing experience there, would work there again.

Cons

Hard to say, it was great

Pros

Good team. Sound culture. Decent compensation.

Cons

Didn’t feel like there was room for advancement

Pros

nice to work at that place

Cons

nothing that i need to complain about

Pros

Benefits improving and competitive, very good coworkers minus some of the management.

Cons

Will monitor private, consenting conversations off the clock while in lunch room. I had a private, consenting conversation about religion during a lunch break, in which the consenting party didn’t like what I said, and reported it to HR, where I received a warning which automatically made me not in good standing. This made me ineligible for bonuses, and pay raises for 6 months. Also had a misunderstanding on break times and adherence to tight schedules, where I had a meeting in which this was discussed, I immediately fixed the misunderstanding, only to find out this was a insincere meeting in which my manager submitted a case to terminate me a week later. After the day of meeting to discuss break taking issue, I even had a meeting with my manager discussing a pay raise and bonus bc of my good performance prior to the warning, talk about conflicting messages. One cannot rule out anti-religion bias here, and finding reasons to fire you.

Pros

It's challenging, sometimes overwhelming, but I like how there is always something new to volunteer for and every day we learn and create new processes, procedures and train each other. Everyone has been on the team for several years except for a few contactors who compete for the occasional FTE opening. Getting my first annual bonus was life changing, and a 1 month sabatical every 5 yrs is more than any other employer offered me, so I feel lucky and will remain loyal to the cause. There are a lot of resources to learn about finances and stock trading which I'm starting to get into. Also employer sponssered stock purchase plan and 401k matching is great. This is how companies should all treat their employees.

Cons

I wish I had more time for expirimenting, testing, traIning and cross-training. I try not to work extra hours, but there is aLways pressure to do more, so it takes discipline to not get sucked too deep into the endless work queue, and make time for training. But it's working out ok so far. It's ok to ask for help, so not really any serious cons.

Pros

Good benefits, great professional opportunities, and excellent opportunity to establish yourself in finance

Cons

Pay isn't as good as it could be

Pros

I love the culture at Schwab and the transparency with management. Great people on the team willing to impact knowledge. A lot of opportunities to develop your skills. Great benefits. Love the mentorship program, volunteering opportunities, and wellness program available to all employees. Love the value of diversity in the firm.

Cons

Getting promoted takes a while. Its not offered based on performance, expertise, or accomplishments alone but by the length of time you've worked for the company. You can be doing the responsibilities of a higher level, getting great feedbacks on performance but still stay in the same level for a long while. It can get quite discouraging.

Pros

Low stress environment, remote work is a possibility

Cons

If you're an experienced employee, the management in this org will just pigeonhole you into a job function, limiting your potential for upward movement and significant pay increases, unless you're with the 'in crowd.' Senior management has its favorite people, irrespective of education, training, and experience. In fact, they like to promote the young while neglecting those with more than just a few years of work experience. In other words, the place is clubby - it's kind of like the 'old boy's club' of old, but these days it includes women and the young; you're either in the club, or not. As you can guess, I am not part of the club, so my chances of promotion are nil. So if you wind up taking a job here, be sure to keep an eye open to see if you're in the club. If not, head for the exits!

Pros

Very generous with benefits and salaries for the industry! Prestigious name to be proud of and rep. High quality WFH equipment! REALLY CUTE ONBOARDING WELCOME CSRE KIT ( backpack. Pen, coffee cup, tumbler, really nice branded laptop bag/backpack, and a book written by Chuck Schwab himself! Very vocal on when the service teams perform we’ll, lots of praise!

Cons

VERY CONSERVATIVE processing requirements - almost feels military. Wish communication to the TDA employees were better and more up to date. Teach their service team managers to micromanage phone productivity and score.