Found 15 of over 109 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is fair and when I was there, there was a pretty good bonus system." (in 8 reviews)
- "Workers!!, Positive Atmosphere, Meaningful work, Good Pay, Awesome Management, Great Tools, Reasonable Expectations, Great everything!!!!" (in 7 reviews)
- "independent contractor so no fixed schedule" (in 3 reviews)
- "awesome managers" (in 3 reviews)
- "Everyone is always smiling here." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Certified Languages Int'l and is not affected by filters.
Reviews about "no benefits"Return to all Reviews
- 5.0Mar 9, 2018Remote Telephone Spanish InterpreterCurrent Contractor, more than 1 yearHudson, FL
Flexible schedule, good pay, good training, professional staff, good pay incentives.
Have to depend on call flow and has no benefits.Certified Languages Int'l Response6y
Thanks for the really positive review. We're glad you had a great experience contracting with us.
- 2.0May 21, 2021OTP InterpreterCurrent Contractor, more than 3 yearsChicago, IL
Good number of calls, professional administration.
Pay rates never go up. No window of promotion. No benefits. You are treated as a gold goose that has no rights. Cheap, no bonuses, or training or acknowledgement. QA reviews are always on the negative side.
- 5.0Jan 31, 2019Spanish InterpreterCurrent Freelancer, more than 1 yearTucson, AZ
Good pay Work on your own time Good management
No benefits Evenings and nights are a little slowCertified Languages Int'l Response5y
Thanks for the positive review! It's true that independent contractors do set their own hours, but are barred from receiving benefits. But we're glad that you've had a good experience interacting with our staff. If there's anything we can do to support you, contact our Interpreter Services Liaison!
- 5.0Mar 17, 2023Certified Medical InterpreterCurrent Freelancer, more than 1 yearToronto, ON
The pay is considered quite good compared to other language services providers, given that only a landline telephone is required and I don't need to stay in front of the web cam all the time (some companies pay a bit better for medical video calls but interpreters need to be "camera-ready" at all times) ; the management values your hard work and feedback; call volume is quite good for my language
Lack of growth opportunities for interpreters; only freelance work is available so there are no benefits
- 2.0Nov 13, 2022InterpreterFormer Employee, more than 1 yearPortland, OR
Good first job to get into the field, and are not picky about giving people a chance to work for them.
They direct calls from all over the place and you are just brought right into a conversation without any prior heads up except for hearing an unfamiliar company name from the operator. It can be a hospital, a bank, a school, lawyer, insurance, and you just have to know how to communicate in all of those areas so studying and keeping up with different terminologies and knowing how things work in each field is a must to be able to interpret properly. Sure it's possible to do all this, but the problem is - there is no vision for the future. You have to keep studying and be up to date, but so wage increase opportunities and you are working as a 'contractor' which just means you don't get any benefits while working. You pay for your own equipment and the landline bills. If you read through all of this, I doubt anyone would dream to keep this job and consider it a possible career.1Certified Languages Int'l Response4mo
Thank you for the feedback. The interpreters we contract with are not employees. We encourage and provide resources that you can search and use for furthering your education and interpreting career, but as an interpreter, you are your own boss and not an employee. We pride ourselves on fostering a great working relationship with our contract interpreters.
- 5.0Sept 8, 2014Spanish InterpreterCurrent Contractor, less than 1 yearWallingford, CT
This job was a life savior. I was on unpaid Maternity Leave. While my newborn sleeps I can work as well. It's hard to pay bills when you do not qualify for government aid and Maternity Leave at your job. Thanks CLI !!
Slow at night and weekends. You do not get a raise. Monthly payments. You don't have employee benefits.
- 4.0Jun 1, 2022InterpreterCurrent ContractorLas Vegas, NV
Fair pay Paid bi-weekly Great life and work balance
No benefits No bonuses No insurance or retirement plans