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Care UK Reviews
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    Care UK Reviews

    Updated Oct 14, 2019

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    61%
    Recommend to a Friend
    85%
    Approve of CEO
    Care UK CEO Mike Parish
    Mike Parish
    98 Ratings
    Pros

    • "Good pay for a non-sales role, rewarding to help others, overtime rates are good" (in 8 reviews)

    • "Service users are great and nice" (in 8 reviews)

    Cons

    • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role" (in 9 reviews)

    • "Very long hours for night staff" (in 8 reviews)

    More Pros and Cons

    1. "School nurse"

      StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Care UK full-time for more than a year

      Pros

      I loved the school kids

      Cons

      It was a six days work.

      Advice to Management

      May be five days would be enough

      Care UK2019-03-28

    2. "Not a bad place to work"

      StarStarStarStarStar
      Current Employee - 111 Call Handler 

      I have been working at Care UK part-time

      Pros

      The pathway is a lot better now

      Cons

      Lots of calls on weekend

      Care UK2019-10-14

      Care UK Response

      October 15, 2019 –

      Thank you for taking the time to write to us on Glassdoor and giving us a 5 star review. We really appreciate your feedback and we constantly reviewing our services to provide the best possible support for our teams. Care UK Healthcare

      3. Join the Care UK team
      See Our Latest Jobs

    3. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Hub Administrator in Colchester, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Care UK full-time for less than a year

      Pros

      Really supportive team environment. Good salary for Colchester

      Cons

      Temp contract, unsure if it will be offered on a perm basis

      Advice to Management

      None, really down to earth people who interact with all hub members.

      Care UK2019-10-02

    4. "Healthcare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Health Advisor in Bristol, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Care UK part-time for more than 3 years

      Pros

      Good if you enjoy call centre roles Also if you enjoy helping people and working in healthcare

      Cons

      Have to try and maintain KPI's which is not always practical especially when talking about patient care and basic humanity.

      Care UK2019-10-11

      Care UK Response

      October 14, 2019 –

      Thank you for taking the time to write to us on Glassdoor. We really appreciate your feedback and we constantly reviewing our services to provide the best possible support for our teams. Care UK Healthcare

    5. "Very good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Hostess in Kirkliston, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Care UK part-time for less than a year

      Pros

      Extremely rewarding, even though they are long shifts they never feel that long and someone always makes you smile.

      Cons

      Lack of communication between teams, do not do this job if you don’t like people.

      Advice to Management

      Listen to your employees

      Care UK2019-09-25

      Care UK Response

      September 30, 2019 – Recruitment Marketing Coordinator

      Thank you for your 4 star review. It's fantastic to hear that you find your role rewarding and enjoy your spending time with the residents at your home. Team work is important to us, if you have concerns about your workplace please discuss this with your line manager. We wish you well for the future, Care UK Careers

      Show Less

    6. "NHS 111 Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Manager in Dudley, England
      Recommends
      Positive Outlook

      I have been working at Care UK part-time for more than a year

      Pros

      Progression is obtainable, with support given internally to ensure success.

      Cons

      Training for the specific job role when within it, is somewhat limited.

      Advice to Management

      Spend time developing your own skills to enable success in post.

      Care UK2019-09-23

      Care UK Response

      September 30, 2019 –

      Thank you for taking the time to write to us on Glassdoor and giving us a 4 star review. We really appreciate your feedback and we constantly reviewing our services to provide the best possible support for our teams. Care UK Healthcare

    7. "Good company with opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Administrator 

      I have been working at Care UK full-time for less than a year

      Pros

      Career progression and training opportunities

      Cons

      Not appealing to nurses, NHS is better for benefits

      Care UK2019-09-13

      Care UK Response

      September 30, 2019 – Recruitment Marketing Coordinator

      Thank you for your 4 star review. It's great to hear that you recognise the value in our Learning and Development programmes. We are committed to providing a varied and rewarding role for all Care UK Nurses. We also support nurses to progress into more senior positions, where they get to take the lead. More information on our clinical careers can be found on our website. May we thank you again for taking the time to provide your comments and wish you well for the future, Care UK Careers

      Show Less
    8. Helpful (1)

      "The employer who covered up misconduct at work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       in Reading, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Care UK

      Pros

      Friendly colleagues You get paid every month

      Cons

      Misconduct conducted by a finance professional from Barbados was covered up by a more senior female finance professional... In general, most people who work there lost employment in other / better companies and somehow ended up in Care UK. Care UK is terrible for a career progression. If you are not careful you might end up working there for years and lose out on real opportunities from better employers in the... industry.

      Show More

      Advice to Management

      Work in Care UK as long as you want, because I don't want to come across you again :)

      Care UK2019-09-28

    9. "Working in the healthcare industry"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Administrative 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Care UK full-time for more than 5 years

      Pros

      Informative intranet and good patient care

      Cons

      Low moral and high staff turnover

      Advice to Management

      Look after the staff and the staff will look after your customers

      Care UK2019-09-02

      Care UK Response

      September 30, 2019 –

      Thank you for taking the time to write to us on Glassdoor. It's concerning to read a reference regarding low staff morale and high turnover rates, we will pass your comments on to the regional director for review. If you would like to give us further feedback please feel free to email us at recruitment@careuk.com Care UK Healthcare

      Show Less

    10. "Good Company, one of the best care companies to work for outwith NHS"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Relations Manager in Glasgow, Scotland
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Care UK full-time for more than 5 years

      Pros

      A lot of good quality homes, they are trying in a difficult industry! Decent pay for the role, Senior Management were friendly, approachable but professional

      Cons

      Intro of evening & weekend working for the role, even for those performing, not much progression, or many training opportunities unless you are clinically minded.

      Care UK2019-08-18

      Care UK Response

      August 19, 2019 – Recruitment Marketing Coordinator

      Thank you for your 4 star review. It's great to hear that you recognise the quality in our homes and that you found management to be friendly, approachable and professional. Progression is important to us, which is why we have a dedicated Learning & Development programme to support our colleagues to thrive within their roles. Whilst we continue to be commited to providing support and development, we recognise that there is always room for improvement and we appreciate your honest feedback. We wish you well for the future, Care UK Careers

      Show Less
    Found 240 reviews
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