Canada Revenue Agency Reviews

Updated Jul 27, 2021

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Found 506 of over 807 reviews

4.2
90%
Recommend to a Friend
92%
Approve of CEO
Canada Revenue Agency CEO and Commissioner Bob Hamilton
Bob Hamilton
79 Ratings
Pros
  • "work life balance and good culture(in 135 reviews)

  • "Good pay, good work environment, not stressful(in 52 reviews)

  • Cons
  • "Bureaucracy/red tape, teams work in silos, too much deduction from paystub because of the Federal pension plan(in 21 reviews)

  • "Can have very slow days when waiting for taxpayers to return calls(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Good place to work

      Jul 26, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Good benefits Management is also very good. Lots of opportunities for growth. Pension plan is also very good.

      Cons

      Slow hiring process which can take a year but otherwise good place to work. Just be patient.

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    2. 5.0
      Current Employee

      Best employer in the country!

      Jul 8, 2021 - Technical Advisor in Jonquière, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - competitive salaries - flexible work schedules - paid hours to take care of sick children, make appointments (even with the bank or a lawyer), to attend your kid's school play, etc - dental care protection - medical care protection - employee assistance program - paid sickness leave - almost full salary for 52 weeks during a maternity leave - permanent position after 3 years of continuous service - most positions only require a high school diploma - you can access to different positions by applying to contests - a wide variety of different work circuits so everyone finds their own place and you can move chairs easily if you don't like your position

      Cons

      - I honestly don't know any and I've been working there since 2016.

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    3. 5.0
      Former Employee, more than 1 year

      Great

      Jul 25, 2021 - SP04 Collections 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, pay cheque and good management

      Cons

      Busy, not much for cons

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    4. 3.0
      Former Employee

      Not bad

      Jul 27, 2021 - Taxpayer Services Agent in Hamilton, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and leave benefits

      Cons

      Micro management, call monitoring and scores to determine employment

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    5. 5.0
      Current Employee, more than 1 year

      Company review

      Jul 21, 2021 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The great learning curve for a fresher

      Cons

      Technologies are not very advanced

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    6. 5.0
      Former Employee

      Great work life balance

      Jul 20, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance here

      Cons

      The pay is really low

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    7. 5.0
      Current Employee

      Great place to work

      Jul 19, 2021 - CCO in Surrey, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great work-life balance and good pay

      Cons

      will need accounting background in some positions

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    8. 3.0
      Current Employee, more than 10 years

      OK, Could Have Been Better

      Jul 14, 2021 - Collection Officer in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and benefits. Job security. Collegial work environment. Good pension plan.

      Cons

      Excessive workload, unreasonable timelines, constantly changing goalposts. Antiquated computer systems, ineffective and difficult to use work tools, poor job design. Managers with no previous departmental experience were continually parachuted in, causing frequent disruption. High stress environment due to conflicting and unreasonable job demands. Limited possibility of advancement.

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    9. 5.0
      Former Employee, more than 3 years

      Great

      Jul 16, 2021 - IT Support Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, engaging, mind, water, calm

      Cons

      Repetetive, slow, nice, loud, quiet

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    10. 4.0
      Former Employee

      Great job

      Jul 25, 2021 - Clerk in Port Colborne, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule. Own cubicle with phone and computer

      Cons

      Staff very gossip driven Senior management very poor in communication

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    Viewing 1 - 10 of 506 Reviews

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