Canada Drives Customer Service Representative Reviews | Glassdoor.ca

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Canada Drives Customer Service Representative Reviews

Updated Jul 18, 2018

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Found 5 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
94%
Recommend to a Friend
100%
Approve of CEO
Canada Drives CEO Cody Green
Cody Green
1 Ratings
  1. Helpful (14)

    "Great place to jump-start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Drives full-time for less than a year

    Pros

    - Great team dynamics - younger workforce - corporate events - focus on career building - passionate and knowledgeable managers - fair pay - lots of room for advancement - good benefits package - provided meals - great training

    Cons

    - upset customers - lots of sitting computer work - very detail oriented work and multitasking

    Advice to Management

    Keep up the good work! I've always felt like a valued member of the team, and have enjoyed my time here greatly.

    Canada Drives2017-07-06
  2. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Drives full-time for less than a year

    Pros

    You get to work with great people. Pretty easy work.

    Cons

    A bit boring. Underpaid. Okay for first time workers.

    Advice to Management

    Management was good

    Canada Drives2018-07-18

    Canada Drives Response

    July 24, 2018Human Resources Manager

    We’re very pleased you’re getting along so well with staff at Canada Drives. If you feel you’re looking for greater responsibility, please do keep an eye out for the new positions (#internal-job-postings channel) we routinely advertise to see if there’s a role that will help you ...

    Show More
  3. Helpful (1)

    "Fun company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Drives for less than a year

    Pros

    Really fun work environment. Everyone is super friendly! Fully staffed kitchen with breakfast and lunch daily. Pay is average.

    Cons

    Unorganized training, unorganized management, job is repetitive. Shift work.. they give you evening shifts and morning shifts and its all over the place

    Advice to Management

    You're a new company, but youre doing well.. just wish that everything was a little more organized.

    Canada Drives2017-03-19
  4. Helpful (6)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC
    Doesn't Recommend
    Negative Outlook

    I worked at Canada Drives

    Pros

    Full Benefits after 3 months, free breakfast, lunch and beer fridays. Free compass card after probationary period. The slack messaging system was pretty cool too.

    Cons

    High turnover rate in nearly all departments, poor management, low compensation and almost no raise after promotion.

    Canada Drives2016-09-27
  5. Helpful (1)

    "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Drives full-time for less than a year

    Pros

    free food, friendly coworkers, office parties, lots of hiring, subsidized transit, good location of office

    Cons

    young company, non-obvious career path, some unprofessionalism in upper management

    Canada Drives2016-01-09
Found 5 reviews