Caliber Public Safety Reviews

Updated Feb 16, 2018

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3.1
42%
Recommend to a Friend
82%
Approve of CEO
Caliber Public Safety President and Chief Executive Officer John McNulty (no image)
John McNulty
6 Ratings
  1. "Support Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Analyst in Winston-Salem, NC
    Recommends
    Neutral Outlook

    I worked at Caliber Public Safety full-time for less than a year

    Pros

    Great benefits, co-workers, and managers.

    Cons

    I really didn't have any cons

  2. Helpful (2)

    "If you're looking for a long term career with lots of opportunity, this is the place for you!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Caliber Public Safety full-time for more than 3 years

    Pros

    Financially stable, responsible and results driven company. Stand by corporate values and consistently invest in developing employees and leadership. Huge promoters of work/life balance and recognizing achievements. Big company, lots of potential for growth and career advancement.

    Cons

    Lots of remote employees, you can work for a year and not meet your peers. Can make communications and process difficult at times.

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  3. "Very committed co-workers and a dedicated senior management team in a tough market/industry"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caliber Public Safety full-time for more than 5 years

    Pros

    Even though we are stretched thin my manager still works hard at being flexible when I need to handle a personal situation or need time away; ability to work from home, competitive pay, decent benefits and a manager who does not micromanage. Feel empowered to do my job and serve our customers.

    Cons

    There are some in the company who can't let go of the way things used to be done - who resist change at every turn, even when it's obvious we have to change in order to be successful financially.

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  4. "Always improving."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Public Safety full-time for more than 8 years

    Pros

    Management is willing to listen to employees. Always moving forward in Technology. Family atmosphere. Made long term friends!

    Cons

    Several changes in Management over the years. But, looks like it is stable.

  5. Helpful (1)

    "Very rewarding work environment with excellent leadership"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I have been working at Caliber Public Safety

    Pros

    They are driven by a compelling mission. The current leadership is creating a very winning culture. InterAct responds to internal and external criticism in the right way - by making changes

    Cons

    InterAct is a bit top heavy. Through a few great acquisitions, InterAct has inherited some great technology, but also some legacy leadership. It is uncertain who has responsibility and authority for various things, due to overlapping levels of senior management.

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  6. "Rebuilding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer in Winston-Salem, NC
    Recommends
    Positive Outlook

    I have been working at Caliber Public Safety full-time for more than 10 years

    Pros

    Interact's strength is the large percentage of front-line employee's who have Public Safety experience. The employees that carry out the day to day operations at the customer level are by far the greatest group of people I have ever worked with.

    Cons

    The company was hijacked by private equity as a play on cloud-based and SaaS computing. 4 years worth of investing, positions on the board, C-level leadership from silicone valley who were too arrogant to listen to the fact that public safety is different than the latest start-up app. They wanted to flip the company for hundreds of millions. Instead, the "revenue is king" strategy brought the company to the edge of the cliff. The new company that bought up Interact will eventually right the ship, I believe, but it will be a long process.

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  7. "A great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Oak Brook, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caliber Public Safety

    Pros

    Flexible, understanding of outside work constraints

    Cons

    Can be more efficient in budget

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  8. "Mixed bag under new ownership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Caliber Public Safety for more than 5 years

    Pros

    InterAct still has a bunch of employees who are firmly dedicated to Public Safety and its mission. Benefits package is competitive.

    Cons

    Since the acquisition by N. Harris Computer Corporation, the amount of internal and external communications have decreased. Customers and Employees seem to be leaving without any proactive response by management.

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  9. "Dedicated Employees"

    3.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Caliber Public Safety full-time

    Pros

    Very passionate employees who serve their community

    Cons

    No clear strategy for success

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  10. Helpful (1)

    "Worried about the customers we are leaving behind"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Caliber Public Safety full-time for more than 10 years

    Pros

    Field-level employees are literally the best in the industry. Great benefits. Many very dedicated supervisory level employees

    Cons

    Private Equity has been both the saving grace and curse of this company in the past few years. Operations has brought in competitor employees for supervisory roles, particularly in the field who have absolutely destroyed the cohesiveness once a benchmark at Interact. The direction of the company has been set by many who know nothing about the 911 industry

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Found 21 reviews