Cactus Club Cafe Reviews | Glassdoor.ca

Cactus Club Cafe Reviews

Updated 18 Sep 2019

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Found 227 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
85%
Approve of CEO
Cactus Club Cafe CEO Richard Jaffray (no image)
Richard Jaffray
105 Ratings
Pros
  • "always busy, great people, room for growth(in 16 reviews)

  • "Very professional, extensive training, great work environment(in 14 reviews)

Cons
  • "The long hours and management can sometimes by disorganized(in 24 reviews)

  • "Not enough hours for full time and barely any tips to hostesses who are starting out(in 10 reviews)

More Pros and Cons
  1. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender/Shift Leader/Trainer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cactus Club Cafe full-time for more than 8 years

    Pros

    Structure and management that backs you up! Potential to move up if you work hard.

    Cons

    Nothing. Management is amazing and competent.

    Cactus Club Cafe2019-08-29
  2. "Great company"

    StarStarStarStarStar
    Former Employee - Server 

    I worked at Cactus Club Cafe full-time for more than a year

    Pros

    Emphasis on having a great team. Lots of training and opportunity to move up. Management is very supportive

    Cons

    Sometimes unrealistic closing expectations for the time paid for

    Cactus Club Cafe2019-09-17
  3. "Pretty decent place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bar Porter in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cactus Club Cafe part-time for less than a year

    Pros

    - Nice social culture - Decent pay - Relatively easy to move up within company

    Cons

    -Some management show lack of respect for employees

    Cactus Club Cafe2019-09-15
  4. "Good community with some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Expo in Vancouver, BC
    Recommends

    I worked at Cactus Club Cafe full-time for more than a year

    Pros

    The people are incredibly fun and it’s a fast paced work environment

    Cons

    They are very inconsistent with who they allow to serve. You can work there for years and they may refuse to move you up while hiring some people straight into serving.

    Cactus Club Cafe2019-09-08
  5. "Great money, awful environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender 
    Recommends

    I worked at Cactus Club Cafe full-time for more than a year

    Pros

    Money Great people Always busy Lively work

    Cons

    Management plays favourites No benefits Late hours Long shifts

    Cactus Club Cafe2019-09-11
  6. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Line Cook in Burnaby, BC

    I worked at Cactus Club Cafe full-time for more than a year

    Pros

    Fun fast paced with room to grow and get experience

    Cons

    You have to drink their kool aid

    Cactus Club Cafe2019-08-17
  7. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Etobicoke, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cactus Club Cafe part-time for more than a year

    Pros

    Good pay. Good experience in fast paced environment.

    Cons

    Rude co workers. No room for growth, managers will promise a promotion with no follow up. Terrible scheduling, never paid attention to availability. Racist, I was told African American security guards were scheduled on busy nights to scare rowdy guests. No breaks, even on 8+ hour shifts, it is looked down on to ask for one. If you don't wear makeup or heels you will be talked to by a manager, girls were fired... for not wearing makeup.

    Show More

    Advice to Management

    Pay more attention to your staff. Hire employees because they are experienced and right for the job not because of their looks.

    Cactus Club Cafe2019-09-18
  8. "Hfkfnf"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Sous Chef in Edmonton, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cactus Club Cafe full-time for less than a year

    Pros

    Positive work environment. Excellent leadership

    Cons

    Hourly Pay wasn’t the greatest

    Cactus Club Cafe2019-08-02
  9. "Cactus Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Cactus Club Cafe full-time for more than 3 years

    Pros

    There are great teams to work with and the company has a good culture. Great benefits, lots of resources to learn from and lots of managerial development.

    Cons

    Rigid schedule and anti-social hours.

    Cactus Club Cafe2019-08-02
  10. "Simple but fast paced job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cactus Club Cafe part-time for less than a year

    Pros

    - Flexible hours (Depending on location you work at) - Discount on meals - Good Teamwork

    Cons

    - Low wage - Minimal shifts

    Cactus Club Cafe2019-07-31
Found 227 reviews