CWS Apartment Homes Reviews

Updated Oct 16, 2021

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Found 181 of over 181 reviews

3.7
62%
Recommend to a Friend
85%
Approve of CEO
CWS Apartment Homes President Gary Carmell
Gary Carmell
109 Ratings
Pros
  • "Excellent core values, support system and structure(in 11 reviews)

  • "They have a paid training program which is great for those new to the industry(in 9 reviews)

  • Cons
  • "Can be very very slow leasing depending on the property you work at(in 12 reviews)

  • "Could use more clear direction from upper management(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    1. 4.0
      Former Employee

      Porter/groundskeeper

      Oct 16, 2021 - Porter in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family like atmosphere. Great property manager and maintenance team

      Cons

      Pay is on low sidd

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    2. 5.0
      Current Employee, more than 3 years

      Salary

      Oct 10, 2021 - Community Director in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture. Small but established. Room to grow.

      Cons

      Critical. Not the best properties. Higher up you go, less work life balance.

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    3. 2.0
      Former Employee, more than 3 years

      Lack of Employee Development

      Sep 24, 2021 - Corporate Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone seems to treat each other with respect.

      Cons

      More recently seems to be a lot more turnover at CWS. When the middle/upper management team was restructured a few years back it seemed to come with a culture change within the company. When this happened it seems that there was less of a focus on promoting from within, and more focus on hiring the flashy candidate from another company with a long resume. The saying holds true that the grass isn't always greener on the other side. During quarterly update calls this is often brought up, and it is brushed off by upper management stating that we are growing stronger by adding a higher level talent with more experience. Although that is sometimes true, it cannot be the core philosophy or you will diminish the drive of your current workforce. It is easy to see that many on the leadership team struggle with the direction they have to adhere to. Some choosing to disregard that direction, while others are left to push direction that they don't necessarily agree with. Lastly, it seems that most supervisors are so busy they don't have time to help their teams advance. This seems true from top to bottom.

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      1 person found this review helpful
    4. 3.0
      Former Employee, less than 1 year

      Enhancing Lives "The CWS Way"

      Sep 20, 2021 - Talent Acquisition Recruiter in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Stable Company/Been around for 55+ years - Nationwide Presence - Time off to volunteer - Employee engagement software to recognize team members on their accomplishments - Pickle Ball weekly at corporate in Austin, TX

      Cons

      - Wages/Salaries are not competitive - Archaic IT infrastructure - High turn over - Benefits are not the best - Disconnect between upper management and individual contributors - Reactive company vs proactive

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    5. 1.0
      Former Employee, more than 8 years

      Bad, Bad, Bad

      Sep 18, 2021 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They offer ok benefits, but not great

      Cons

      No one is held accountable for their work - whether it be good or bad. Pay is not nearly enough, especially not to survive in Austin. Employees can't even afford rent with their 20% discount.

      1 person found this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Good Company

      Sep 14, 2021 - Leasing Consultant in Katy, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay and good benefits

      Cons

      Needs better control/watch over on-site management and of resident property upkeep and regulations

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    7. 5.0
      Current Employee, more than 3 years

      Loved it

      Sep 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I miss this company so Muc. Wish I never left

      Cons

      Great paying and great employee incentives

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    8. 4.0
      Former Employee

      Wonderful!

      Sep 1, 2021 - Regional Director of Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Keeps up with technology, good culture and very knowledgeable

      Cons

      Long hours, lots of travel and pay is below standard

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    9. 4.0
      Former Employee, less than 1 year

      Great company low pay

      Aug 24, 2021 - Leasing Consultant in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall Cws has been a great company to work for. Everyone with in the company seems really nice.

      Cons

      However the pay isn’t the best. At only $100/lease it sucks when rent is $2000+ a month.

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    10. 1.0
      Former Employee, more than 1 year

      This Company leads with racial and discriminating undertones

      Aug 17, 2021 - Senior Community Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They offer competitive wages and salaries for most positions. Not all.

      Cons

      Corporate level employees manage using the fear factor. It's a small company filled with gossiping employees.

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      CWS Apartment Homes Response

      Social Media Manager

      Hello and thank you for sharing this feedback. We are truly disappointed that this was your experience working with us at CWS Apartments. This type of behavior is not in accordance with our values. I see that you are no longer an employee and therefore cannot speak with your direct supervisor about this, but please know I will pass along this feedback to Human Resources and this will be investigated further. Thank you.

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