CWB Financial Group Reviews

Thanks for the review - we appreciate it!

Thanks for the review — we appreciate the feedback!

Thanks for the review!

Thank you for taking the time to share this feedback. We take these concerns very seriously — the behaviours and attitudes you are describing do not align with our culture or values. Our People & Culture team would welcome a conversation with you so that we can work to address these issues. Our aim is to continue getting better as an employer of choice — we rely on feedback like this so we can take steps to ensure all of our employees have the support they need and can thrive in their roles.

Thank you for taking the time to provide a review! We appreciate the feedback.

We appreciate you sharing your perspective of CWB based on your employee experience and are disheartened to hear it’s not been positive. Most importantly, we welcome the opportunity to address some of your concerns. Our Code of Conduct is not just a set of rules that we follow. It’s a commitment that we make to our employees, clients, shareholders, and communities to conduct our business ethically, responsibly, legally and in a way that is consistent with our values. By proactively living our values every day, we each contribute to an organization where we are all proud to work, where clients want to do business, and where shareholders are confident to invest. Our Code of Conduct outlines our ethical standards based on the values we strive to live by in our corporate culture. To honour this commitment, we have implemented a structure of governance to ensure that the standards of this Code are promoted and enforced. CWB’s Ethics Committee is responsible for the oversight of the CWB Financial Group Ethics Program. The Ethics Committee is composed of the Chief People & Culture Officer, the Executive Vice President of Banking, the Senior Vice President, General Counsel & Corporate Secretary, the Chief Ethics Officer, and the Associate General Counsel (People and Risk). A summary report of all ethics complaints and investigations of which the Chief Ethics Officer is aware will be reported to the Ethics Committee and the Governance and Conduct Review Committee of the Board on a quarterly basis. The Code outlines in detail our requirement of employees and leaders to promote a respectful workplace, and support an environment of inclusion free from discrimination, harassment, bullying and disrespectful conduct. It also outlines our zero tolerance for retaliation, and the detailed protection that is in place for any employee who raises an ethics concern or reporting violation. All concerns brought forward through any one of the available channels are reviewed, investigated, and actioned. Conflicts of interest are no exception. As part of our Code of Conduct, employees are required to disclose any potential, perceived or actual conflict(s) of interest upon becoming an employee, you must disclose any potential, perceived or actual conflict(s) of interest. In addition, employees are required to proactively disclose any new potential conflict(s) of interest or outside activity as soon as it arises, or any changes to the nature of any interest or activity previously disclosed. All conflict(s) of interest or outside activities are disclosed in written format in full details and submitted to our Compliance and Investigations Group. Your disclosure will then be reviewed by the Chief Ethics Officer and the individual(s) with approval authority, to determine whether a conflict of interest is likely to result and the appropriate action to take, including whether to grant or deny approval. If you hold a position of Executive Vice President or higher, the potential conflict(s) of interest will be handled by the Chair of the Governance and Conduct Review Committee of CWB’s Board of Directors. There are always opportunities to improve, but we have confidence in our employees and leaders to live our values and we trust the programs and governance structure we have built to sustain the culture we continue to strive for.

Thanks for the review, we appreciate the feedback! We should mention as well that CWB recently announced a base salary adjustment of 3% positively impacting 75% of our roles below senior leadership level. This was done in an effort to remain competitive with changing market conditions. Our ongoing commitment is to continue to find ways to invest in our employees, ensuring total compensation is competitive and motivating, and supportive of their health.

Thanks for the feedback. We appreciate it!