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The latest conversations about Finance
Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is low and systems often are down" (in 7 reviews)
- "There is no training and it will take you up to a year to be comfortable with the systems." (in 4 reviews)
- "Long hours were required and once in a blue moon coming in on a weekend" (in 3 reviews)
- "Even when I had worked weekends for my advisor I got barely anything at such a low salary." (in 3 reviews)
Ratings by Demographics
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Reviews about "team you work"Return to all Reviews
- 4.0Jun 27, 2018Financial AssociateCurrent Employee, more than 8 yearsToronto, ON
Roles are flexible and highly diverse. Every team has a certain level of autonomy to conduct business their own way within corporate guidelines. This allows for growth and room to try different things. Compensation can be very good if you work for a high producing team (revenues)
Corporate culture is not for everyone. This is a heavily regulated industry which makes a lot of tasks very tedious. Also compensation at the base level is low. If you work for a junior advisor or a lower producing team, your income will be impacted.3
- 3.0Apr 20, 2017Client AssociateFormer EmployeeEdmonton, AB
- Management and HR at the Edmonton branch were friendly and approachable - Funds paid for courses were re-reimbursed (after passing)
- Low base salary - Defined benefit pension is based on your base salary (not overall compensation) - New associates received higher base salaries than employees who had been there longer - No associates received a raise in base in 2017 - Your experience as an associate is entirely dependent on the financial advisor/ team you work with (my experience was disappointing but other associates I knew had better experiences)1