CARFAX Reviews | Glassdoor.ca

CARFAX Reviews

Updated 5 January, 2019
259 reviews

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4.4
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CARFAX President Richard Raines
Richard Raines
202 Ratings

Employee Reviews

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Pros
  • "The work-life balance is surreal" (in 70 reviews)

  • "Work at your own pace, bonus program that drives employee performance, free Friday Lunch, happy hours, company events, pet friendly & more" (in 40 reviews)

Cons
  • "There doesn't seem to be much room for growth in many positions in the company" (in 8 reviews)

  • "I had no cons while working at Carfax" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Where else would you rather be?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Northeast, NY (US)
    Current Employee - Field Sales Representative in Northeast, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 10 years)

    Pros

    Best people in the business.
    Best tools available.
    Laser-like focus on being the best as a complete solution for the car dealer and the same focus on helping the used car owner in every aspect from buying to servicing to selling.
    Always wanting team members be more successful.
    Creating a work/life experience for the team.
    Very transparent about success or areas for improvement.
    Opportunity to go others places in the comany.
    Senior team longevity.

    Cons

    I really can’t think of anything that sticks out.
    There are always going to be frustrations in any workplace but the pros make the cons easy to move past.

    Advice to Management

    Keep doing what you are doing because I want to retire from CARFAX.


  2. "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time

    Pros

    Team work is a real thing that happens, not something you just talk about.
    Work/Life balance is amazing.

    Cons

    Open office floor plans can sometimes get a little rowdy.

  3. "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Centreville, VA (US)
    Current Employee - Senior Business Analyst in Centreville, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 10 years)

    Pros

    I have been working for Carfax over 13 years. Carfax is my 2nd home not just a job and we can balance work & family life. Work Hard Play Hard - a Team Carfax mission.

    Cons

    Nothing is in my mind negative about Carfax

    Advice to Management

    Please continue doing what you are doing now


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA (US)
    Current Employee - Anonymous Employee in Chantilly, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    Continuous effort to be innovative, improve, and deliver great products. The culture is great, bringing dogs to work is always fun, and the dress code is super casual (Jeans, t-shirt, sneakers).

    Cons

    The level of effort to make changes can be a lot as systems are built on top of each other than patched, then modified, then built on top of another etc...the dependancies and lack of thorough documentation can make things challenging.

    Advice to Management

    Support initiatives for legacy application modernization even if it means taking away resources from the new and shiny products.


  5. "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Connection in Centreville, VA (US)
    Former Employee - Connection in Centreville, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARFAX full-time (More than 10 years)

    Pros

    I worked for Carfax for over 13 years. Carfax was a home not just a job. Family was made and will never be forgotten. Perfect doesnt exists but they are pretty close in my opinion. Equal balance of give and take. THE FANTASTIC MR. FOX!!

    Cons

    Need massage therapist more often for the Sales Team. :-)

    Advice to Management

    TRUE LEADERSHIP EXPERIENCE TEACHER works on the 3rd floor. She is a Creative LEADER not just Boss.


  6. Helpful (1)

    "Great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    Collaborative environment, no jerks allowed, high-performing teams everywhere!

    Cons

    Less paid time off than some other companies, but the culture and positive environment make up for it; company promotes a healthy balance of work and play, so there is less likelihood of burnout


  7. Helpful (1)

    "I pinch myself everyday to remind myself I get to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Centreville, VA (US)
    Current Employee - Management in Centreville, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 10 years)

    Pros

    casual dress code, friday lunch, a very approachable HR department, I great boss that helps me learn and grow but doesn't smother me, allowing people to bring in their dogs. having dogs around really helps with the casual positive atmosphere of the office

    Cons

    after all these years, nothing really to mention!

    Advice to Management

    don't change

  8. "Integrity lacking organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARFAX full-time (More than a year)

    Pros

    Work from home
    Quarterly meetings

    Cons

    Nepotism run rampant
    Favoritism run rampant
    Doing the right thing doesn’t get you anywhere
    Back stabbing
    High school popularity culture
    Everything has to be “awesome” all the time otherwise your not a team player

    Advice to Management

    When I started the Playbook in my mind was amazing....till the day I learned it meant no more then the paper it was printed on. Allowing the favoritism from top executives even when faced with evidence of the issue is not a way to run a company. Allowing sales people to lie, and essentially steal money (unearned commission) from the company should never be ok. HR is a puppet department to make you feel good till you need them. Always have to be positive no matter what...even when getting bullied by others you have to put on a happy face. Learn that it is ok to have everything NOT ok. It is how organizations learn and grow. Sad part about writing this is that it will go in one ear and out the other. Potential applicants know that while many reviews here are positive it is because you are encouraged to write one in the first few weeks of working there....of course when “everything is awesome!”


  9. "Good while it lasts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They recognize go getters and will praise you while the going is good

    Cons

    Don’t become expendable. No room for advancement after a while. Numbers are worth more than quality it seems

    Advice to Management

    Learn how to treat employees that are loyal and hard working


  10. Helpful (1)

    "Great Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    WE work as a team and succeed as a team. I am so grateful to be a part of this team

    Cons

    No cons at this time