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CARFAX Reviews
267 reviews
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Approve of CEO
Richard Raines
209 Ratings
Pros
"Great work/life balance & generous time off" (in 73 reviews)
"Dogs are allowed, free lunch on fridays, a wonderful amount of vacation time and great benefits" (in 36 reviews)
Cons
"There doesn't seem to be much room for growth in many positions in the company" (in 8 reviews)
"I had no cons while working at Carfax" (in 13 reviews)
- Featured Review
Helpful (3)
![CARFAX Logo]()
"Where else would you rather be?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 10 years)
Pros
Best people in the business.
Best tools available.
Laser-like focus on being the best as a complete solution for the car dealer and the same focus on helping the used car owner in every aspect from buying to servicing to selling.
Always wanting team members be more successful.
Creating a work/life experience for the team.
Very transparent about success or areas for improvement.
Opportunity to go others places in the comany.
Senior team longevity.Cons
I really can’t think of anything that sticks out.
There are always going to be frustrations in any workplace but the pros make the cons easy to move past.Advice to Management
Keep doing what you are doing because I want to retire from CARFAX.
CARFAX 2018-06-01 08:53 PDT ![CARFAX Logo]()
"Regional Account Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
Great company and freedom to manage my own time
Cons
Some dealers in the smaller stores independant can be a bit of nightmare
Advice to Management
Keep doing what we are doing..!
CARFAX 2019-04-15 20:04 PDT![CARFAX Logo]()
"Great Place to Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
So many, culture, mutual respect and support.
Cons
I work from home which is great but, can present challenges getting to know HQ folks better.
Advice to Management
Please invest heavily in analytics that we can use in presentations with clients.
CARFAX 2019-04-05 06:01 PDT![CARFAX Logo]()
"Best place I've ever worked"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
* Competitive pay & excellent benefits
* Great work/life balance & generous time off
* New and interesting problems to solve
* Fantastic colleaguesCons
None I can think of.
CARFAX 2019-04-01 06:32 PDTHelpful (1)
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"“No Jerks Allowed”. GREAT company with an impressive culture!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
I’m not sure what I’ll be able to come up with on cons... It truly has been a remarkable company that I’m very proud to be a part of. The managers very much have respect for you and allow you to handle your territory as you see fit.
The incentives with commission are very desirable which allows you some competition and a way to make additional income.
The overall culture of CARFAX is by far the most impressive I’ve witnessed. They truly take “no jerks allowed” seriously.
Can’t recommend this company enough and I find it to be an honor to be a part of it!Cons
Territories can grow to be a bit large making it difficult to service. They do restructure to lower amount of dealers.
CARFAX 2019-03-05 17:08 PSTHelpful (1)
![CARFAX Logo]()
"Goal Driven"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 3 years)
Pros
Great work environment, people, and opportunities. You are rewarded for your hard work and success.
Cons
None that I can think of.
Advice to Management
Continue to provide us with opportunities to be successful!
CARFAX 2019-03-01 09:09 PST![CARFAX Logo]()
"Field vs. HQ - very diff outlook and environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at CARFAX full-time (More than 5 years)
Pros
Generous time off, decent health benefits, great products, fun meetings and contests
Cons
Disconnected between field and internal managers who haven't sold to dealerships in years. Closed minded mentality to adapting products and performance measurements outdated. Constant monitoring of activities - drive time, idle time, computer clicks. Very high turnover in the field. Salaries low for similar job at other auto companies.
CARFAX 2019-03-15 14:12 PDT![CARFAX Logo]()
"Best Kept Secret!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 3 years)
Pros
x Enpowerment, Benefits, Work/Life balance, Free Lunch
Cons
Flat organization, No attrition, no documentation for processes
Advice to Management
Keep being involved in the day to day operations!
CARFAX 2019-03-01 08:34 PST![CARFAX Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
Opportunity to work on new tech
Great work life balanceCons
nothing that I can think off
CARFAX 2019-02-24 10:23 PSTHelpful (1)
![CARFAX Logo]()
"I Never Saw Myself Working At Carfax...I Wouldn't Want To Work Anywhere Else!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
Everyone from HR to the Senior Team to the myCarfax team CARES!
Plenty of paid time off.
Health Insurance is top notch (Coming from the Federal Government/Tricare).
Pay is generous.
Bonuses are even more generous.
The WHOLE Carfax team works so well together because we all care about each other's success.
I have never felt so appreciated in any other job.
Team events/activities are awesome!
We love pets! Most dog breeds allowed!Cons
Inclement weather procedures align with the Fairfax County Government. Unless you have a job where you can work from home, one must use paid time off if they cannot make it to work.
The Fairfax County Government NEVER closes or delays despite dangerous road conditions.Advice to Management
Keep doing what you are doing because waking up every day to go to work is a complete joy!
Carfax makes me feel like I'm making a difference in lives every day!CARFAX 2019-01-31 15:23 PST
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