Recommend to a friend
CARFAX Reviews
259 reviews
Filter
Filter
Approve of CEO
Richard Raines
202 Ratings
Pros
"The work-life balance is surreal" (in 70 reviews)
"Work at your own pace, bonus program that drives employee performance, free Friday Lunch, happy hours, company events, pet friendly & more" (in 40 reviews)
Cons
"There doesn't seem to be much room for growth in many positions in the company" (in 8 reviews)
"I had no cons while working at Carfax" (in 13 reviews)
- Featured Review
Helpful (3)
![CARFAX Logo]()
"Where else would you rather be?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 10 years)
Pros
Best people in the business.
Best tools available.
Laser-like focus on being the best as a complete solution for the car dealer and the same focus on helping the used car owner in every aspect from buying to servicing to selling.
Always wanting team members be more successful.
Creating a work/life experience for the team.
Very transparent about success or areas for improvement.
Opportunity to go others places in the comany.
Senior team longevity.Cons
I really can’t think of anything that sticks out.
There are always going to be frustrations in any workplace but the pros make the cons easy to move past.Advice to Management
Keep doing what you are doing because I want to retire from CARFAX.
CARFAX 2018-06-01 08:53 PDT ![CARFAX Logo]()
"Best Place I've Ever Worked"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time
Pros
Team work is a real thing that happens, not something you just talk about.
Work/Life balance is amazing.Cons
Open office floor plans can sometimes get a little rowdy.
CARFAX 2019-01-05 12:54 PST![CARFAX Logo]()
"Excellent Company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 10 years)
Pros
I have been working for Carfax over 13 years. Carfax is my 2nd home not just a job and we can balance work & family life. Work Hard Play Hard - a Team Carfax mission.
Cons
Nothing is in my mind negative about Carfax
Advice to Management
Please continue doing what you are doing now
CARFAX 2019-01-02 13:08 PST![CARFAX Logo]()
"Great Place to Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
Continuous effort to be innovative, improve, and deliver great products. The culture is great, bringing dogs to work is always fun, and the dress code is super casual (Jeans, t-shirt, sneakers).
Cons
The level of effort to make changes can be a lot as systems are built on top of each other than patched, then modified, then built on top of another etc...the dependancies and lack of thorough documentation can make things challenging.
Advice to Management
Support initiatives for legacy application modernization even if it means taking away resources from the new and shiny products.
CARFAX 2019-01-02 13:27 PST![CARFAX Logo]()
"Excellent Company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at CARFAX full-time (More than 10 years)
Pros
I worked for Carfax for over 13 years. Carfax was a home not just a job. Family was made and will never be forgotten. Perfect doesnt exists but they are pretty close in my opinion. Equal balance of give and take. THE FANTASTIC MR. FOX!!
Cons
Need massage therapist more often for the Sales Team. :-)
Advice to Management
TRUE LEADERSHIP EXPERIENCE TEACHER works on the 3rd floor. She is a Creative LEADER not just Boss.
CARFAX 2018-12-21 08:20 PSTHelpful (1)
![CARFAX Logo]()
"Great place to be!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than a year)
Pros
Collaborative environment, no jerks allowed, high-performing teams everywhere!
Cons
Less paid time off than some other companies, but the culture and positive environment make up for it; company promotes a healthy balance of work and play, so there is less likelihood of burnout
CARFAX 2018-12-03 11:58 PSTHelpful (1)
![CARFAX Logo]()
"I pinch myself everyday to remind myself I get to work here"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CARFAX full-time (More than 10 years)
Pros
casual dress code, friday lunch, a very approachable HR department, I great boss that helps me learn and grow but doesn't smother me, allowing people to bring in their dogs. having dogs around really helps with the casual positive atmosphere of the office
Cons
after all these years, nothing really to mention!
Advice to Management
don't change
CARFAX 2018-12-03 12:44 PST![CARFAX Logo]()
"Integrity lacking organization"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at CARFAX full-time (More than a year)
Pros
Work from home
Quarterly meetingsCons
Nepotism run rampant
Favoritism run rampant
Doing the right thing doesn’t get you anywhere
Back stabbing
High school popularity culture
Everything has to be “awesome” all the time otherwise your not a team playerAdvice to Management
When I started the Playbook in my mind was amazing....till the day I learned it meant no more then the paper it was printed on. Allowing the favoritism from top executives even when faced with evidence of the issue is not a way to run a company. Allowing sales people to lie, and essentially steal money (unearned commission) from the company should never be ok. HR is a puppet department to make you feel good till you need them. Always have to be positive no matter what...even when getting bullied by others you have to put on a happy face. Learn that it is ok to have everything NOT ok. It is how organizations learn and grow. Sad part about writing this is that it will go in one ear and out the other. Potential applicants know that while many reviews here are positive it is because you are encouraged to write one in the first few weeks of working there....of course when “everything is awesome!”
CARFAX 2018-12-17 06:47 PST![CARFAX Logo]()
"Good while it lasts"
StarStarStarStarStarPros
They recognize go getters and will praise you while the going is good
Cons
Don’t become expendable. No room for advancement after a while. Numbers are worth more than quality it seems
Advice to Management
Learn how to treat employees that are loyal and hard working
CARFAX 2018-12-11 17:05 PSTHelpful (1)
![CARFAX Logo]()
"Great Place"
StarStarStarStarStarPros
WE work as a team and succeed as a team. I am so grateful to be a part of this team
Cons
No cons at this time
CARFAX 2018-11-12 15:35 PST
Join the CARFAX team
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
CARFAX Response
seconds ago
Edit • Delete