C3.ai Reviews

Updated Aug 4, 2020

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4.6
92%
Recommend to a Friend
91%
Approve of CEO
C3.ai CEO Thomas M. Siebel
Thomas M. Siebel
217 Ratings
Pros
  • "Outstanding smart people dedicated to excellence(in 19 reviews)

  • "Hard Working and brilliant people to work alongside(in 17 reviews)

Cons
  • "Inflexible work from home policy(in 41 reviews)

  • "No work from home policy which is communicated during the interview process(in 24 reviews)

More Pros and Cons
  1. Helpful (22)

    "Okay-ish company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redwood City, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at C3.ai full-time for more than 3 years

    Pros

    Catered lunch and breakfast are provided One of the few startups that is actually making money If you accept the processes laid down without any questions, life is easier for sure. For some teams, immediate managers might be more reasonable than higher leadership themselves. Tickets to Tom's box are occasionally provided for 49ers games. Holiday parties are great.

    Cons

    Leadership seems to be autocratic and set in their ways. Very few things are up for discussion and change. For example, the work from home perk has long been non-negotiable and though it is such a big pain point for most employees. The only response cited repeatedly is that this was told upfront during the interview process. Negative glassdoor reviews that have been posted are legit and the rather defensive response to those reviews is a good representation of how discussions at C3 usually go. Some people are smart, but most of the talent is quite average. Value of stock options is regularly brought up in questions related to compensation, yet there is no clarity on when or if there will be an IPO. Micro management is real. Some teams require you to keep track of every hour worked.

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  2. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - QA Engineer in Redwood City, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at C3.ai full-time for less than a year

    Pros

    lunches, management, good opportunities, friendly atmosphere

    Cons

    No unlimited PTO. I really think it’s harming our hiring prospects. On that same note, if you’re considering to join us — I really encourage you to come and meet us in person.


  3. "Excellent place to work, fast-paced, highly motivated co-workers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at C3.ai full-time

    Pros

    You get the opportunity to work on cutting edge AI/ML projects and work with the brightest people.

    Cons

    You are given complex projects rather quickly, so you need to be up to the challenge.

  4. COVID-19
    Helpful (16)

    "A fun and educative environment balanced by a very poor upper management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at C3.ai full-time for more than a year

    Pros

    1) You get to work with talented people in a collaborative environment that makes it easier to get work done smartly. 2) Some teams offer you to be creative in your tasks. 3) An environment of learning is cultivated through various ways, including frequent lunch and learn sessions that introduce you to a variety of interesting things that the company is doing, as well as fun anecdotes of the employees. 4) Fun environment. 5) Decent Perks.

    Cons

    1) Salary provided is way lesser than average, with no clear plans of hikes/increments. This leads to shortcuts in advancing forward, leading to a rise of certain borderline unethical practices. 2) No work from home. It's astonishing that a company advocating digital transformation does not support this fact that's keeping them backwards in comparison to other companies. No one knows why, because you're shut off if you ask questions. It's hard to explain to your family that you are going to the office during the covid situation because your company does not "believe" in WFH. 3) Very limited perks. A PS4 in a conference room or a pool table is not a perk. Unlimited PTOs so that I can visit my ailing parents is a perk. Understand the difference. No mental health days. So if you're out of sick days or PTOs and have a dead parent, chances are you have to come to work. Your manager might understand, but the higher ups who micromanage won't. 4) There is a vast difference in what management assures people about the company and what the people who actually do the job say. 5) Very few teams encourage creativity and getting the job done is sometimes put on hold if other teams do not "approve" it.

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    C3.ai Response

    July 13, 2020Director, Talent Acquisition

    1) Salary and cash compensation at C3.ai is not “way lesser (sic) than average.” Fact: Cash compensation is benchmarked well above average, generally between the 75th and 90th percentile. Including stock options, compensation is above the 95% percentile for any given position. 2) “No work from home.. It’s hard to explain to your family that you are going to the office during the covid situation”. Fact: Company employees began working from home due to Covid starting in mid-February and 100% of employees were working from home starting on March 16. All C3.ai offices were closed as of that date. All C3.ai employees have been working from home. Some offices began a phased reopening in June, consistent with local ordinances. As of this date, the great majority of C3.ai employees continue to work from home.

  5. Helpful (1)

    "A great journey !"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Forward Deployed Engineer in Rome
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at C3.ai full-time for more than 5 years

    Pros

    Collaborative environment - interesting problems to solve - advanced technology

    Cons

    no relevant cons so far

  6. Helpful (23)

    "It Depends..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at C3.ai full-time

    Pros

    Do you yearn for opacity and rigidity from company leadership? Do you flourish when micromanaged? Is your ideal work environment tense and cliquey, and do you hope your immediate team members are motivated by either their enormous egotism or overwhelming fear? If all this fits with your goals and personality, this is going to be the best place you've ever worked. One pertinent example: So many of the positive reviews here are made by people who have been with the company a year or less because all new hires are required to write a Glassdoor review within their first few months. It's easy to get glowing reviews from new employees who are still in the "honeymoon phase" of their new job.

    Cons

    Do you have an overabundance of creativity, upbeat dynamism, and flexibility of thought? Are you energized by the openness and authenticity of the people you work with? Is your ideal work environment vibrant, collegial, and does it foster psychological safety? If this sounds like you, please reconsider working here. You'll find work styles centered mostly around defensiveness and micromanagement, and your lack of homogeneousness will be a liability.

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    C3.ai Response

    July 6, 2020Director, Talent Acquisition

    This review is clearly not written by a current or former C3.ai employee. Otherwise, the reviewer would know the company does not require employees to write Glassdoor reviews. C3.ai is proud of our award-winning culture which employees regularly recommend to friends as a great place to work. In the past year, our employees have referred over 1,400 of their friends to our meaningful career opportunities.

  7. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at C3.ai full-time for less than a year

    Pros

    Great package and benefits - great growth opportunities

    Cons

    Long hours - time difference with California

  8. "Phenomenal Company Solving Previously Unsolvable Problems!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Redwood City, CA
    Recommends
    Positive Outlook

    I have been working at C3.ai full-time for less than a year

    Pros

    The employees are some of the most talented people I've had the pleasure of working with in my career. The senior leadership team has more experience building global market leading companies from ideation to $B+ than any current B2B startup team in Silicon Valley. Digital Transformation is one of the largest technology transitions in the past 50 years and C3.ai is in a market leading position to capitalize upon it.

    Cons

    If you are looking for a relaxed atmosphere where you can saunter in at 10 and leave at 4, this is not the place for you. You are required to produce your best work 100% of the time and you will be working alongside exceptionally bright people who expect you to make a substantial contribution to the success of the company.

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  9. "Terrible Leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at C3.ai full-time for less than a year

    Pros

    Nice people, aside from the CEO, who runs the place by fear and intimidation. Decent tech and educational incentives. Good food (when there was catered lunches).

    Cons

    A culture of fear of making mistakes, with no leeway to try something new. If it didn't come from the CEO, it doesn't matter. CEO leads by decree, and is the de facto CIO, CHRO, CMO--they all just do what he tells them. CEO decisions are executed without question or discussion. Dept heads are basically Yes men (and they're almost all men). Informal but consistent pressure on employees to write positive Glassdoor reviews. Low morale, specially since work from home began, which got lower after CEO required many employees to log accomplishments by the hour.

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  10. Helpful (2)

    "Amazing people, challenging work, cutting edge technology"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Management in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at C3.ai full-time

    Pros

    Brilliant and motivated peers, continuous learning culture, opportunity to excel and lead, mentally interesting and challenging problems and technology

    Cons

    Demanding culture (both good and bad), centralized knowledge base makes it hard to delegate

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Found 274 reviews