C.S.T. Consultants Reviews | Glassdoor.ca

C.S.T. Consultants Reviews

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Found 19 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
81%
Approve of CEO
Sherry MacDonald
5 Ratings
  1. "Telephone service representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at C.S.T. Consultants full-time for more than 3 years

    Pros

    Pay is not bad. Call centre only opens from 8 to 8pm, monday to friday

    Cons

    the system is so dated. Very error prone.

    C.S.T. Consultants2017-08-29
  2. Helpful (4)

    "Terrible culture. Come here if you want your career to stall and like be treated like a nobody"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at C.S.T. Consultants full-time (Less than a year)

    Pros

    A small percentage of employees are decent and competent. Good benefits and time off

    Cons

    Management is top heavy. There are more Directors, VP's, Sr. VP's than there are actual employees. People are promoted based on tenure, not on merit and capability. Lots of political stuff and culture is closed minded and staff primarily consists of people who have been there for 20+ years. Lots of pointless meetings for the sake of having meetings. In the time that I was there, I have seen multiple Managers and regular...

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    Advice to Management

    for a company that is less than 100 people, you don't need 50 Directors and Senior Management. Get rid of the people who are just occupying a seat, and wake up. Address the problems you are already aware of and stop pretending it doesn't exist and that you aren't part of it

    C.S.T. Consultants2017-05-04
  3. Helpful (5)

    "Accounts Services Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scarborough, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at C.S.T. Consultants

    Pros

    - Great summer opportunity most customer service - Opened up new positions for department specific interns if you work for it - Learn more about where RESPs come from

    Cons

    - Top heavy management - Top mgmt can be political

    C.S.T. Consultants2017-03-31
  4. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at C.S.T. Consultants full-time for more than 19 years

    Pros

    Self employed In control of your own income (more you work the more you earn) Allows for time with your family

    Cons

    Unstable income if you're not self motivated

    C.S.T. Consultants2017-03-14
  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB
    Recommends
    Positive Outlook

    I have been working at C.S.T. Consultants full-time for more than 8 years

    Pros

    Be your own boss. Unlimited earning potential. Make your own schedule. Amazing bonuses available. Most flexible plan for children's education.

    Cons

    Have to keep yourself motivated. Don't get distracted by anything. Hearing no starts to become personal. Each week is a new pay period so there is no guarantee of income

    C.S.T. Consultants2016-12-14
  6. Helpful (3)

    "Customer Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at C.S.T. Consultants

    Pros

    People are friendly sometimes. On the TTC line.

    Cons

    Managers walks by you like you are invisible Get treated like chidren Have to pay for parking so TTC is cheaper,

    Advice to Management

    Get rid of alot of managers. The company is top heavy.

    C.S.T. Consultants2016-02-29
  7. Helpful (2)

    "Sales Representative"

    StarStarStarStarStar
      Former Employee - Sales Representative 
      Doesn't Recommend
      Negative Outlook

      I worked at C.S.T. Consultants full-time for more than 19 years

      Pros

      You are independant and are helping families save for post secondary

      Cons

      There is no way to become a Branch Manager. Highly political environment. Managers are greedy and have ultimate control. They can take recruits away at any time. Recruiting reps is not worthwhile as there is little reward for the effort and no guarantee to keep the rep as your Mgr can take at any time. Lots of empty promises and bait and switch on commision. Incentive trips are lame and not worthwhile.

      Advice to Management

      This is not a sales driven company that rewards reps or incents them in any way to sell or recruit. Too much power given to branch managers. Many long serving reps leaving this company for all the reasons above. Do not plan a career here. You will be utterly disappointed.

      C.S.T. Consultants2016-01-23
    • "Great company to work at. Has a very positive social mission"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Finance in North York, ON
      Recommends
      Positive Outlook

      I have been working at C.S.T. Consultants full-time for more than 3 years

      Pros

      You are always made to feel that you are trying to help children achieve their goals of attending post secondary education. As a not-for-profit organization our mission is not to maximize someone's stock price but instead to achieve the mission of the organization. We have been rated as one of the top 50 small-medium employers in Canada. While we are a smaller company (110 to 120 employees) we have very advance...

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      Cons

      As a small company, there isn't a lot of room to move to new roles.

      C.S.T. Consultants2015-03-20
    • "Excellent company, very professional, great product (RESPs)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Telephone Service Representative in Toronto, ON
      Recommends
      Positive Outlook

      I worked at C.S.T. Consultants full-time for more than a year

      Pros

      -professional environment -location -office space -great training and support -excellent United Way campaign -top Toronto employers -environmentally friendly

      Cons

      -not much room to move up from a customer care position -small company (less than 150 employees)

      Advice to Management

      -branch out to diversify with different products -move people from customer care around who want more opportunity

      C.S.T. Consultants2014-11-08
    Found 19 reviews