C.S.T. Consultants Reviews | Glassdoor.ca

C.S.T. Consultants Reviews

Updated 25 October, 2018
14 reviews

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  1. Helpful (2)

    "Customer Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    People are friendly sometimes.
    On the TTC line.

    Cons

    Managers walks by you like you are invisible
    Get treated like chidren
    Have to pay for parking so TTC is cheaper,

    Advice to Management

    Get rid of alot of managers. The company is top heavy.


  2. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook

    I worked at C.S.T. Consultants full-time (More than 10 years)

    Pros

    You are independant and are helping families save for post secondary

    Cons

    There is no way to become a Branch Manager. Highly political environment. Managers are greedy and have ultimate control. They can take recruits away at any time. Recruiting reps is not worthwhile as there is little reward for the effort and no guarantee to keep the rep as your Mgr can take at any time. Lots of empty promises and bait and switch on commision. Incentive trips are lame and not worthwhile.

    Advice to Management

    This is not a sales driven company that rewards reps or incents them in any way to sell or recruit. Too much power given to branch managers. Many long serving reps leaving this company for all the reasons above. Do not plan a career here. You will be utterly disappointed.

  3. "Great company to work at. Has a very positive social mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in North York, ON
    Current Employee - Finance in North York, ON
    Recommends
    Positive Outlook

    I have been working at C.S.T. Consultants full-time (More than 3 years)

    Pros

    You are always made to feel that you are trying to help children achieve their goals of attending post secondary education. As a not-for-profit organization our mission is not to maximize someone's stock price but instead to achieve the mission of the organization.

    We have been rated as one of the top 50 small-medium employers in Canada. While we are a smaller company (110 to 120 employees) we have very advance HR policies with twice annual performance reviews and a wellness program.

    While internal promotions are often difficult in a smaller organization, the company does try to improve your skills through training. While I started before this was brought in, I have heard great things about the on-boarding process for new employees.

    The turnover is very low, with a high percent of employees having been here for over 15 years, and several over 25.

    Cons

    As a small company, there isn't a lot of room to move to new roles.


  4. "Excellent company, very professional, great product (RESPs)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Service Representative in Toronto, ON
    Former Employee - Telephone Service Representative in Toronto, ON
    Recommends
    Positive Outlook

    I worked at C.S.T. Consultants full-time (More than a year)

    Pros

    -professional environment
    -location
    -office space
    -great training and support
    -excellent United Way campaign
    -top Toronto employers
    -environmentally friendly

    Cons

    -not much room to move up from a customer care position
    -small company (less than 150 employees)

    Advice to Management

    -branch out to diversify with different products
    -move people from customer care around who want more opportunity