Burns & Wilcox Employee Reviews about "upper management"

Updated Jan 26, 2020

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3.2
49%
Recommend to a Friend
56%
Approve of CEO
Burns & Wilcox Chairman, President, and CEO Alan Jay Kaufman (no image)
Alan Jay Kaufman
112 Ratings
Pros
  • "Great people to work with OUTSIDE of the management(in 10 reviews)

  • "Access to a lot of great carriers, training, paid certifications / designations(in 9 reviews)

Cons
  • "Old-fashioned management approach, CEO is a bit of a jerk, and work-life balance is just barely starting to catch up to the industry(in 11 reviews)

  • "Upper management had no empathy for employees issues - only interested in the almighty dollar(in 9 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (7)

    "Behind the curve"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Burns & Wilcox full-time for more than 10 years

    Pros

    -Good downtown office location on Bay st. -Good place to learn how to not build a good company culture / atmosphere and what poor management looks like.

    Cons

    -Compared to other employers in the industry, employees at Burns & Wilcox Toronto are underpaid, have longer standard hours, less paid time off, underwhelming bonuses and have much worse benefits packages. -Despite what upper management tells its staff, the company has a poor reputation in the industry which is apparent as soon as you attend an industry event and start talking to people at other companies. -Junior staff are set up in a sweat shop model of brain numbing processing with very high turnover rates with managers that don't care about them. -Toxic culture is rewarded with underwriters and mangers able to get away with bad behavior as long as they are bringing in the dollars and meeting their sales targets. Dollars are more important than culture here. Management not brave enough to let bad apples go because it would affect business numbers. -No standard casual Fridays, and if there is you need to pay to dress casual with a charity donation from your already underwhelming salary. -Culture of nepotism and favoritism. -Sexism: Two male managers are well known by everyone for automatically disliking any new male employees because they are men and not a young female -Leadership only pays lip service to carrying about its staff. -Everyone at the company knows that Burns and Wilcox Canada management apparently asked Glassdoor to remove a previous bad review... You can bet after this review there will be a witch hunt to find out who wrote it

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  2. Helpful (9)

    "RUN!! RUN AWAY FAST!!!!!!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Burns & Wilcox full-time for more than a year

    Pros

    Salary (they only do it because they think it will motivate people to stay with them and they think it gives them the right to treat their employees terribly- beware of wolves in sheeps clothing)

    Cons

    Management practice and encourage classic bullying techniques - gas lighting - mobbing - isolation - intimidation - humiliation Upper management had no empathy for employees issues - only interested in the almighty dollar

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  3. Helpful (3)

    "Old school boys club"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AIG American General 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Burns & Wilcox full-time for more than 3 years

    Pros

    Good benefits and it's a well known company that will allow you to network and really get to know lots of people in the industry.

    Cons

    Boys club. Not a great place if you're a woman. Very sexist environment and attitude from upper management. Long hours. Overly competitive internally.

  4. Helpful (4)

    "Looks great on your resume!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Burns & Wilcox full-time for more than a year

    Pros

    Company provided snacks and coffee. Designations paid for by the company of you choose to go that route. Great co- workers but not a great culture.

    Cons

    Managers are intimidated to act a certain way to appease upper management, this means nobody says what needs to be said. The pay is not greatest and its structured so that you are only rewarded after you've been there 5+ years. Department policies can vary but overall the people in the main office in Farmington are not happy. There's low morale from having a strict 8:30-5:30 work day, no flexibility, and very little work from home options.

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  5. Helpful (1)

    "The American Dream"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Managing Director in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burns & Wilcox full-time for more than 10 years

    Pros

    No ceiling to what you can make. If you work hard you will not be disappointed. A lot of growth opportunities with internal training that goes beyond normal sales training.

    Cons

    Market conditions can vary by location whereas that is disregarded by upper management and viewed as an ‘excuse’. There are worse things but hard to compare the Midwest with coastal regions.

  6. Helpful (9)

    "Underwriter"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Burns & Wilcox full-time for more than 8 years

    Pros

    Access to the best carriers in the market. Good stepping stone but not meant for long term

    Cons

    Management is a joke. They gossip and put employees against each other and never take responsibility for anything. Extreme lack of communication - they say 'sink or swim' but they are really setting you up to fail. The minute somebody else comes along that is more qualified than you, everything you worked for will be taken away and passed on to them. Upper management is a walking HR nightmare! I've never known anybody to treat their employees so poorly but expect so much. There's a 1 year 'honeymoon phase' when you start but after that it's all down hill. Very high turnover rate - the only employees that are there are ones that are close to retirement and are waiting it out, are new and don't know any better yet, or their beautiful women that get everything handed to them. If you're over 200lbs, don't expect to get to go to any conventions, golf tournaments, etc. You don't fit the mold of the kind of people they want representing their company. Manager is extremely sexist - it's disgusting! If you have a back bone and speak your mind - you won't last... unless you have the same views as management. The only things I took from this job after being with them for almost 10 years is it gave me thick skin. After being threatened with your job on a weekly basis, you learn to just let it go in one ear and out the other. Stay away. Nobody deserves to be treated like this. There are too many other E&S markets in the DFW area for you to settle working here. You'll be underpaid, over worked, and never appreciated

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  7. Helpful (3)

    "Horrible/stay far away"

    1.0
     

    I worked at Burns & Wilcox

    Pros

    Known as a place to start, get your licenses and designations, then leave and never come back. They pay for your license....after you have already paid. You get reimbursed, once you pass.

    Cons

    There is no confidentiality with upper management. If you have an issue with something or someone, all of the managers will know and so will employees. They bring the drama but then get highly upset when people talk and get angry with what is going on. Management then turns it on the employees as the ones starting drama and "don't have time to deal with it". Extreme lack of communication. Things that have to do with you and effect you happen and your one of the last to know. Management wants focused loyal employees but are quick to make you feel small, unimportant, and easily replaceable. Conversations that should happen one on one are done in a group setting and done in a fashion of attacking that person. College graduates, with no experience, are brought on and put above those that have been working there for years. If you are not skinny, beautiful, a kiss up, or have a third leg, you will go no where with this company. Sexist is just the tip of the iceberg. You WILL be taken advantage of. You will be told this is not a 9-5 and expect to have your emails on your phone and your laptop glued to your hands while home. You will be told that what your doing is not good enough and constantly asked if your going to do your job today.

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  8. Helpful (5)

    "Assistant Environmental Underwriter"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Environmental Underwriter in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burns & Wilcox full-time for more than a year

    Pros

    The amount of carriers available to work with, clean enviornmenet, but really the only pro was the friendships that were developed.

    Cons

    This company maybe headed in the right direction, but it is certainly on the backs of the employees. You are expected to work more than 40 hours a week with no over time and you are only paid 37.5 hours. Bonuses for the work horses are lame. If you are a manager, part of the bonus is hijacked so the CEO can gain more interest and it is used as "motivation" for you to stay. You get it the next year, only for that next portion to be hijacked. They say that it is a family friendly company, but you are expected to stay long hours as mentioned. If you are a manager you are privilaged to waste an enitre week (60+hrs) for the annual dog and pony show known as the 'managers meeting'. You are not allowed to have more than 3 photos of your family on your desk at a time and trinkets are very frowned upon. The work space is wide open, which makes you feel like you are being constantly watched. People talk loudly and have no concern for others that maybe distracted. You are basically working as a slave in a modern work environment. The CEO is extremely picky and VERY cheap. He "shows that he cares" by providing snacks two days a week and a lame health fair every August. The holiday party is nice though. Did you know that a refridgerator at work is a privillage and not a right? Do not leave smelly items in the fridge or else it might be taken away. Management is either old and tired or young and dumb. They bicker, fight and backstab constantly, It is like 'General Hospital' everyday. Training is provided, but you better not do a bit of it during work. You have to complete it at home, which takes more time away from your family. The workload is enormous and monotonous. You are expected to not make even the smallest of mistakes, but if you do, you will certainly hear about it 4 times over. You bring in tons of money, but are paid very minimally. You are not rewarded with higher pay if you have a masters or are specialized. You must follow the structure for pay, which is pathetic, unless you are upper management, then you get treated like a king. Benefits are good, which makes being over worked and underpaid a little easier to swallow. Over all, you have to like working in insurance or have no other options due to a lack of a degree to work there. People are miserable, mostly. Women do not advance, but if they do, they face a tougher battle. Over all this is a very poor company and I am surprised that people stay and work there.

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  9. Helpful (4)

    "Employees not appreciated"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Burns & Wilcox full-time for more than a year

    Pros

    Colleagues are nice and get along. Manager does not micromanage. Benefits are good.

    Cons

    Directives from upper management are disrespectful and the result is very low morale. For example, it is 'expected' that assistants track the time other employees arrive and leave, no eating at your desk, weekend and after hours expected on a whim, business formal dress code is strict, and no lunchrooms for employees. Employees are not given a chance to work as a team and develop relationships. There is not room for advancement in the company. Hard work goes unrecognized.

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