Burns & Wilcox Reviews

Updated May 16, 2021

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4.0
79%
Recommend to a Friend
93%
Approve of CEO
Burns & Wilcox Chairman, President, and CEO Alan Jay Kaufman (no image)
Alan Jay Kaufman
130 Ratings
Pros
  • "Burns is filled with great people who want to help you succeed(in 10 reviews)

  • "support ongoing education, designations, etc(in 10 reviews)

  • Cons
  • "No discipline for underwriter who do not meet goals and literally let their task go to 6-8 months old(in 13 reviews)

  • "Compensation and work life balance(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Smooth Training/Good benefits

      Apr 23, 2021 - Commercial Lines Associate Underwriter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My experience has been great so far at Burns & Wilcox. Management is understanding and approachable, the teammates are open to help and have a lot of knowledge, onboarding has been easy and training is surprisingly seamless despite working from home. The benefits at B&W are great as well. Everyone is a true professional and easy to work with.

      Cons

      I wouldn't consider this a con, but I would not suggest that a brand-new licensed insurance employee begin working at Burns. It is high paced work and could be overwhelming if you're not used to it. It's not to say that it can't be done, but just a fair warning.

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    2. 5.0
      Current Employee, less than 1 year

      Amazing onboarding experience !!

      Apr 22, 2021 - Senior Underwriter in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The first 4 weeks were amazing. The onboarding experience was well organized, thorough and very refreshing. The entire team was very supportive during the learning phase.

      Cons

      None that I can think of so far :)

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    3. 3.0
      Former Employee, more than 1 year

      Stay away

      May 9, 2021 - Underwriter Assistant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing is good at this company

      Cons

      Nothing Micro management way too many changes in staff

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    4. 5.0
      Current Employee, less than 1 year

      Great Company

      Mar 1, 2021 - Underwriting Assistant in Halifax, NS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very knowledgeable group of people

      Cons

      Would like there to be more Canadian specific New Hire courses in the Kaufman Institute

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    5. 1.0
      Former Employee, less than 1 year

      Worse job ever

      Feb 4, 2021 - Assistant Underwriter in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work environment and comradery

      Cons

      Little to no training on system

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    6. 4.0
      Current Employee, more than 1 year

      Great company

      Oct 15, 2020 - Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities for career growth

      Cons

      Lots of work and long hours

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    7. 1.0
      Current Employee, more than 1 year

      Discouraging Realizations

      Dec 16, 2019 - Assistant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Introduces you to the reality of corporate life

      Cons

      - Littered with office politics - hardworking employees who put in non-paid overtime are not recognized. - any questioning of their method is met with deflection (to keep you quiet).

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      2 people found this review helpful
    8. 1.0
      Former Employee

      Just very odd

      Dec 10, 2019 - Underwriting Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible lunch hour was nice

      Cons

      Try to create some sort of weird cult of management, just so odd

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    9. 1.0
      Former Employee, more than 10 years

      Behind the curve

      May 5, 2019 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Good downtown office location on Bay st. -Good place to learn how to not build a good company culture / atmosphere and what poor management looks like.

      Cons

      -Compared to other employers in the industry, employees at Burns & Wilcox Toronto are underpaid, have longer standard hours, less paid time off, underwhelming bonuses and have much worse benefits packages. -Despite what upper management tells its staff, the company has a poor reputation in the industry which is apparent as soon as you attend an industry event and start talking to people at other companies. -Junior staff are set up in a sweat shop model of brain numbing processing with very high turnover rates with managers that don't care about them. -Toxic culture is rewarded with underwriters and mangers able to get away with bad behavior as long as they are bringing in the dollars and meeting their sales targets. Dollars are more important than culture here. Management not brave enough to let bad apples go because it would affect business numbers. -No standard casual Fridays, and if there is you need to pay to dress casual with a charity donation from your already underwhelming salary. -Culture of nepotism and favoritism. -Sexism: Two male managers are well known by everyone for automatically disliking any new male employees because they are men and not a young female -Leadership only pays lip service to carrying about its staff. -Everyone at the company knows that Burns and Wilcox Canada management apparently asked Glassdoor to remove a previous bad review... You can bet after this review there will be a witch hunt to find out who wrote it

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      8 people found this review helpful
    10. 1.0
      Former Employee, more than 3 years

      It's Not Worth It

      Mar 29, 2019 - Underwriter in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It will make every other job you ever have seem amazing in comparison. There's some good people so once you all quit it's nice to share war stories and show off your scars.

      Cons

      Everything. There's rampant nepotism; if you are one of the trusted few you have free rein. You will get promoted beyond your abilities and will be given the choicest business. The sky is the limit and you should never leave because you won't ever have it as good. If you're not one of the lucky few, you will experience the exact opposite; Impossible targets that have no basis in reality, constant pressure to work late or at home with no rewards for doing so, bonuses taken away indiscriminately, and a constant fear of being fired. One senior manager once told me that if he doesn't like someone, he'll get them fired. Not because of performance, but because of some strange grudge with no basis in reality that he held against his next victim. Unbelievable turnover, well over 100% during my time there. Terrible reputation in the industry, which is why they are unable to hire any experienced talent unless those employees have a black mark in the industry. At first they were able to hire respected talent, but that ability disappeared once those people quickly quit or were fired for questioning how the business was run. Management has an aversion to listening to other people's opinions and are unwilling to change how they operate even if the suggestion is well-reasoned and will help the company. It is the insurance world's last resort. I'd never experience random people in the industry telling me that I need to leave a company for the sake of my career. Literally every person I've spoken to after leaving has asked me if all of the terrible rumours are true; they are.

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      8 people found this review helpful
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