British Gas Reviews | Glassdoor.ca

British Gas Reviews

Updated 14 June, 2018
444 reviews

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2.8
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Approve of CEO
British Gas Managing Director Mark Hodges
Mark Hodges
124 Ratings

444 Employee Reviews

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Pros
  • "Work/Life balance is always good too" (in 25 reviews)

  • "The company has good benefits available to make working there attractive" (in 31 reviews)

Cons
  • "No work life balance whatsoever" (in 18 reviews)

  • "Some of the senior management do not communicate well" (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Smart energy Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Energy Manager in London, England (UK)
    Current Employee - Smart Energy Manager in London, England (UK)

    I have been working at British Gas full-time (More than 5 years)

    Pros

    Flexible working hours, company car with private use. Can work from home when not required to attend or host meetings

    Cons

    Very limited earning potential for managers. Engineers can earn far more than manager. Senior leaders constantly changing the areas of focus. Difficult to motivate engineers as bonus schemes are ineffective at driving the right behaviours, and actually do the opposite.

    Advice to Management

    Allow front line managers who are technical to keep a van and complete call out/overtime if they wish to maximise earning potential. Give managers more power to offer financial incentives for direct employees who are productive and not pay contractors double to salary of direct employees.


  2. "work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England (UK)
    Current Employee - Anonymous Employee in Leeds, England (UK)

    I have been working at British Gas full-time (More than 10 years)

    Pros

    good holiday packge & bonus

    Cons

    keep changinging things & always for the better

  3. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at British Gas full-time

    Pros

    Good investment time, great pay

    Cons

    Repetitive workload, no progression opportunities as no growth of company and no one leaves


  4. Helpful (2)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gas Engineer in London, England (UK)
    Former Employee - Gas Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at British Gas full-time (More than 8 years)

    Pros

    Good training customer focused, same uniform , provide tools and equipment

    Cons

    Selling , emphasis on getting sales and targets , not interested in how good yoybare overall as an engineer


  5. Helpful (1)

    "strict"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British Gas full-time

    Pros

    good pay +benefits, cafe , growth

    Cons

    too strict , never aloud to use the toilet. constantly on calls , never praised when doing well. strict probation no sickness or you are gone.


  6. Helpful (1)

    "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Gas full-time

    Pros

    - Van
    - Tools
    - Fuel
    - Good summers
    - Wage compared to some competitors

    Cons

    - Management
    - Not able to use van for personal use
    - Overtime payments
    - No job/pension security
    - No career progression


  7. Helpful (1)

    "Used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Engineer in Newcastle upon Tyne, England (UK)
    Current Employee - Installation Engineer in Newcastle upon Tyne, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Gas full-time (More than 10 years)

    Pros

    All equipment provided, share save available

    Cons

    Expect too much from engineers outside of working hours, with no pay

    Advice to Management

    Improve Home/work life balance

  8. Helpful (1)

    "British Gas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Associate
    Former Employee - Customer Sales Associate
    Doesn't Recommend
    Disapproves of CEO

    I worked at British Gas part-time (More than 8 years)

    Pros

    Flexible working and a good place to develop skills

    Cons

    Poor management, no consistency and salary lower than average with not many development opportunities given to the right people


  9. "Great benefits - low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oxford, England (UK)
    Current Employee - Anonymous Employee in Oxford, England (UK)

    I have been working at British Gas full-time (More than 8 years)

    Pros

    Great benefits :-
    6 months full paid maternity, 3 months SMP, 3 months no pay
    Up to 16% annual bonus
    Option to buy more holiday up to max 30 days

    Cons

    Low salaries
    Not much career progression or development

    Advice to Management

    Invest more money in your people and in knowledge retention - making thousands of people redundant might save you some money but it makes people miserable, you lose customers and in the long term things start falling apart


  10. "Smart energy expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Smart Energy Expert in London, England (UK)
    Former Employee - Smart Energy Expert in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at British Gas full-time (More than a year)

    Pros

    Good training. Potential to make extra money on working OT and weekends.

    Cons

    Long and frustrating policies and overcomplicating simple tasks!
    No career portunities.


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