Boots Reviews

Updated Jan 14, 2021

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3.5
62%
Recommend to a Friend
70%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
343 Ratings
Pros
  • "good pay long breaks and great experience(in 331 reviews)

  • "staff discount is always a plus(in 217 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Very good employer"

    5.0
    Former Employee - Healthcare Advisor 

    I worked at Boots full-time

    Pros

    Good team to work with and good company benefits

    Cons

    Very busy work depending on the store

  2. "Nice place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots part-time

    Pros

    Helpful with staff and customers

    Cons

    None to report very satisfied


  3. "Good experience"

    4.0
    Former Employee - Customer Assistant in Southampton, PE

    I worked at Boots part-time for less than a year

    Pros

    Good work environment and colleagues.

    Cons

    Possibility of working extra time without getting paid.

  4. "good"

    4.0
    • Career Opportunities
    Former Employee - Sales Team Member 
    Approves of CEO

    I worked at Boots full-time

    Pros

    it was very good there

    Cons

    hours are very good there

  5. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Chatham-Kent, ON
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Boots part-time for less than a year

    Pros

    Friendly colleagues, discount was good. Felt supported

    Cons

    Expected to memorise products and work in areas not trained in

  6. "Great staff, awful management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate 
    Recommends
    Neutral Outlook

    I worked at Boots full-time for more than a year

    Pros

    The people you work with tend to be great. Pay isn't that bad considering.

    Cons

    Management was all over the place. Some were great; others were awful and had no idea about what was happening on the shop floor.

  7. "Best place I've ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate 

    I have been working at Boots part-time for more than a year

    Pros

    Actually, care about their staff

    Cons

    Mandatory unpaid breaks are annoying

  8. "Customer Assistance"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission. - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

    Continue reading

    Boots Response

    May 4, 2016HR

    Thank you for taking the time to leave your feedback.

  9. "Good"

    4.0
     

    I worked at Boots

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    January 27, 2016

    We very much appreciate you sharing your views.

  10. Helpful (1)

    "I work in a busy airport store"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Boots

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

    Continue reading

    Boots Response

    January 8, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.

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