Boots Reviews

Updated Nov 29, 2021

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Found 4,199 of over 4,619 reviews

3.5
60%
Recommend to a Friend
68%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
667 Ratings
Pros
  • "Good pay, good staff area & managers actually helped(in 342 reviews)

  • "staff discount is always a plus(in 225 reviews)

  • Cons
  • "long hours around holidays such as christmas(in 147 reviews)

  • "Experienced poor management at some stores(in 79 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year
      Featured Review

      Fun and Friendly

      Oct 21, 2021 - Cashier in Bexhill-on-Sea, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great place to work, everyone here was friendly

      Cons

      working as a cashier is never super exiting, can get busy at Christmas

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    2. 5.0
      Current Employee

      Nice place

      Sep 30, 2020 - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helpful with staff and customers

      Cons

      None to report very satisfied

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    3. 4.0
      Former Employee, less than 1 year

      Good experience

      Oct 21, 2020 - Customer Assistant in Southampton, PE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and colleagues.

      Cons

      Possibility of working extra time without getting paid.

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    4. 4.0
      Former Employee

      good

      Aug 13, 2020 - Sales Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it was very good there

      Cons

      hours are very good there

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    5. 3.0
      Former Employee, less than 1 year

      Ok

      Sep 22, 2019 - Sales Advisor in Chatham-Kent, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly colleagues, discount was good. Felt supported

      Cons

      Expected to memorise products and work in areas not trained in

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    6. 3.0
      Former Employee, more than 1 year

      Great staff, awful management

      Sep 17, 2019 - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you work with tend to be great. Pay isn't that bad considering.

      Cons

      Management was all over the place. Some were great; others were awful and had no idea about what was happening on the shop floor.

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    7. 5.0
      Current Employee, more than 1 year

      Best place I've ever worked

      Jun 12, 2019 - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Actually, care about their staff

      Cons

      Mandatory unpaid breaks are annoying

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    8. 5.0
      Former Employee

      Customer Assistance

      Apr 4, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission. - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

      Cons

      - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

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      Boots Response

      HR

      Thank you for taking the time to leave your feedback.

    9. 4.0
      Former Employee

      Good

      Jan 10, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount is good about 20%

      Cons

      Pay and support by employer

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      Boots Response

      We very much appreciate you sharing your views.

    10. 1.0
      Current Employee

      I work in a busy airport store

      Jan 1, 2015 - Sales Assistant in East Anglia, SK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discount is only the only benefit

      Cons

      Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

      Continue reading
      1 person found this review helpful

      Boots Response

      Thank you for sharing your review. We appreciate your feedback and we will share it further.

    Viewing 1 - 10 of 4,199 Reviews

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