Boots Reviews | Glassdoor.ca

Boots Reviews

Updated 5 December, 2018
1,648 reviews

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3.3
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Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
26 Ratings

Employee Reviews

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Pros
  • "The job also provides good pay and very flexible hours" (in 179 reviews)

  • "Also a staff discount available too" (in 128 reviews)

Cons
  • "No variety in job tasks - long hours doing same thing" (in 81 reviews)

  • "Work life balance is ok but sometimes not" (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Christmas Part-time Retail Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots part-time

    Pros

    I worked at Boots St Helens Merseyside between November 2017 and January 2018 and I had a really good time there. The staff were brilliant, friendly and helpful., including the Manager. I received a present on leaving and it was quite emotional. I can honestly say I enjoyed every minute. They all supported me with regards to my application for my current role with public services. I would definitely recommend working at Boots, St Helens ! One of the members of staff had been there for over 20 years and was still eager, loyal and really nice !

    Cons

    No cons whatsoever as there is nothing to improve

    Advice to Management

    Carry on the very good work


  2. "Customer Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission.
    - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

    Advice to Management

    - Raise awareness about the pharmacy training which customer assistance can ask to be a part of. I didn't find out about this till i worked there for almost 1 year!

    Boots Response

    4 May, 2016 – HR

    Thank you for taking the time to leave your feedback.

  3. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    27 Jan, 2016

    We very much appreciate you sharing your views.


  4. Helpful (1)

    "I work in a busy airport store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in East Anglia, SK
    Current Employee - Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

    Advice to Management

    Management need to be on the shop floor more, maybe then they would see how disgruntled their employees are. Not one member of staff I work with is happy with their job.

    Boots Response

    8 Jan, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.


  5. "Top heavy, wasteful company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    Quick progression if you are willing to work hard.

    Cons

    Pharmacy team members can be very clicky and self absorbed. Very wasteful practices regarding show material. Bit slow to embrace change. Not enough staff in medium sized stores.

    Advice to Management

    Need to move on from rows of white shelves. Stop replacing whole cardboard stands when a sticker could update the offers.


  6. "Good, friendly company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate in Nottingham, England (UK)
    Current Employee - Graduate in Nottingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (Less than a year)

    Pros

    Friendly people, great perks (staff shop and discount card)

    Cons

    Everything is a bit slow, the company isn't that cutting edge


  7. "Very lively atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England (UK)
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (Less than a year)

    Pros

    Environment really lively and busy working atmosphere

    Cons

    Long standing hours, sometimes really busy

    Advice to Management

    None

  8. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    Solid salary compared to other part time jobs, shifts are consistent

    Cons

    Very repetitive work, can be very dull, management isn't the greatest


  9. "Boots temporary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Perth, Scotland (UK)
    Former Employee - Sales Assistant in Perth, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time (Less than a year)

    Pros

    decent salary, nice people,

    Cons

    not much training, thrown into the deep end, not well organised/managed,

    Advice to Management

    make sure everyone gets paid when supposed to


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    Friendly staff and helpful managers. Discount card is great.

    Cons

    Struggle getting full time work and holiday off for Xmas.