Boots Reviews | Glassdoor.ca

Boots Reviews

Updated 24 September, 2018
1,559 reviews

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3.3
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Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
2 Ratings

1,559 Employee Reviews

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Pros
  • "The job also provides good pay and very flexible hours" (in 168 reviews)

  • "Also a staff discount available too" (in 123 reviews)

Cons
  • "long hours during promotions and events" (in 78 reviews)

  • "Work life balance is ok but sometimes not" (in 27 reviews)

More Pros and Cons

  1. "Customer Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission.
    - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

    Advice to Management

    - Raise awareness about the pharmacy training which customer assistance can ask to be a part of. I didn't find out about this till i worked there for almost 1 year!

    Boots Response

    4 May, 2016 – HR

    Thank you for taking the time to leave your feedback.


  2. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    27 Jan, 2016

    We very much appreciate you sharing your views.

  3. Helpful (1)

    "I work in a busy airport store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in East Anglia, SK
    Current Employee - Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

    Advice to Management

    Management need to be on the shop floor more, maybe then they would see how disgruntled their employees are. Not one member of staff I work with is happy with their job.

    Boots Response

    8 Jan, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.


  4. "Top heavy, wasteful company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    Quick progression if you are willing to work hard.

    Cons

    Pharmacy team members can be very clicky and self absorbed. Very wasteful practices regarding show material. Bit slow to embrace change. Not enough staff in medium sized stores.

    Advice to Management

    Need to move on from rows of white shelves. Stop replacing whole cardboard stands when a sticker could update the offers.


  5. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Worcester, England (UK)
    Former Employee - Customer Service Assistant in Worcester, England (UK)
    Recommends

    I worked at Boots part-time (More than 5 years)

    Pros

    Great discount, first look at sale stock

    Cons

    I didn’t have zany cons

    Advice to Management

    More chance to progress


  6. "Customer assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Boots full-time

    Pros

    Great team discount and opportunities

    Cons

    Expect a lot for the money


  7. "So many opportunities for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (More than 5 years)

    Pros

    The care. I've never worked for a business that genuinely has care at the heart for all colleagues and customers.
    You are listened to by senior leaders, and if you're able to back your thinking with evidence, your voice can go a long way.

    Cons

    Stakeholder sign off , sometimes the simplest thing can take too long due to multiple stakeholder involvement.

    Advice to Management

    You don't need to come up with a different strategy every year, sometimes sticking to the same simple plan but doing it well is all that's needed. Plus you will get the buy in from the wider business when we start hearing the same thing multiple times, nobody expects something new all the time.

  8. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boots full-time

    Pros

    Good pay from young age

    Cons

    Slow progression after many years


  9. "boots"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Nottingham, England (UK)
    Current Employee - Anonymous Employee in Nottingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots part-time (More than a year)

    Pros

    great fun enjoy love fierce

    Cons

    nothing none no never not

    Advice to Management

    brilliant


  10. "Good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots full-time

    Pros

    My colleagues were very friendly and enjoyable to work with.
    Good bright environment.
    Good pay

    Cons

    No cons i think of


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