Boots Reviews | Glassdoor.ca

Boots Reviews

Updated 12 December, 2017
1,239 reviews

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3.2
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Elizabeth Fagan
157 Ratings

1,239 Employee Reviews

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Pros
  • The work collegues and great and good pay (in 128 reviews)

  • Temp employees still got to use the staff discount card (in 108 reviews)

Cons
  • Heavy lifting and standing for long hours (in 65 reviews)

  • Work life balance needs a little adjustment (in 23 reviews)

More Pros and Cons

  1. "Customer Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission.
    - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

    Advice to Management

    - Raise awareness about the pharmacy training which customer assistance can ask to be a part of. I didn't find out about this till i worked there for almost 1 year!

    Boots Response

    4 May, 2016 – HR

    Thank you for taking the time to leave your feedback.


  2. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    27 Jan, 2016

    We very much appreciate you sharing your views.


  3. Helpful (1)

    "I work in a busy airport store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in East Anglia, SK
    Current Employee - Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

    Advice to Management

    Management need to be on the shop floor more, maybe then they would see how disgruntled their employees are. Not one member of staff I work with is happy with their job.

    Boots Response

    8 Jan, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Top heavy, wasteful company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    Quick progression if you are willing to work hard.

    Cons

    Pharmacy team members can be very clicky and self absorbed. Very wasteful practices regarding show material. Bit slow to embrace change. Not enough staff in medium sized stores.

    Advice to Management

    Need to move on from rows of white shelves. Stop replacing whole cardboard stands when a sticker could update the offers.


  6. "sickness pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Pharmacy Dispenser in Reading, England (UK)
    Current Employee - Pharmacy Dispenser in Reading, England (UK)
    Recommends

    I have been working at Boots full-time (More than 8 years)

    Pros

    great place friendly staff good hours love job

    Cons

    don't really have any yet apart from employ more people

    Advice to Management

    speak to staff more


  7. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots part-time

    Pros

    Good pay, Supportive colleagues, decent environment and sometimes nice customers

    Cons

    Management don’t treat staff fairly and equally, very target based and management don’t understand the changing world (rise of online shopping)

    Advice to Management

    Understand that it’s not possible to force customers to buy products they don’t want to buy and force people to come in for makeovers


  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (Less than a year)

    Pros

    Good experience
    Lots of responsibility
    Able to make a difference

    Cons

    Limited support for studying / extra qualifications

    Advice to Management

    Study support


  9. "Healthcare advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - great career development opportunities

    Cons

    - long working hours
    - largely customer service role
    - tired


  10. "Christmas Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Customer Assistant in Coventry, England (UK)
    Former Employee - Christmas Customer Assistant in Coventry, England (UK)

    I worked at Boots part-time

    Pros

    It was an easy job, nice managers,

    Cons

    odd atmosphere, if working long hours it can be strenuous as you have to stand serving customers


  11. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nalini Menon in London, England (UK)
    Former Employee - Nalini Menon in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time (More than 5 years)

    Pros

    Great ethos and flexible shifts

    Cons

    Heavy lifting and standing for long hours

    Advice to Management

    Keep up the good work


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