Boots Reviews | Glassdoor.ca

Boots Reviews

Updated 17 June, 2018
1,436 reviews

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3.2
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Elizabeth Fagan
220 Ratings

1,436 Employee Reviews

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Pros
  • "Good pay with a reasonable amount of overtime" (in 156 reviews)

  • "Also a staff discount available too" (in 121 reviews)

Cons
  • "Heavy lifting and standing for long hours" (in 70 reviews)

  • "Work life balance is ok but sometimes not" (in 27 reviews)

More Pros and Cons

  1. "Customer Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission.
    - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

    Advice to Management

    - Raise awareness about the pharmacy training which customer assistance can ask to be a part of. I didn't find out about this till i worked there for almost 1 year!

    Boots Response

    4 May, 2016 – HR

    Thank you for taking the time to leave your feedback.


  2. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    27 Jan, 2016

    We very much appreciate you sharing your views.

  3. Helpful (1)

    "I work in a busy airport store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in East Anglia, SK
    Current Employee - Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

    Advice to Management

    Management need to be on the shop floor more, maybe then they would see how disgruntled their employees are. Not one member of staff I work with is happy with their job.

    Boots Response

    8 Jan, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.


  4. "Top heavy, wasteful company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    Quick progression if you are willing to work hard.

    Cons

    Pharmacy team members can be very clicky and self absorbed. Very wasteful practices regarding show material. Bit slow to embrace change. Not enough staff in medium sized stores.

    Advice to Management

    Need to move on from rows of white shelves. Stop replacing whole cardboard stands when a sticker could update the offers.


  5. "Would work again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Pharmacy Advisor in Canterbury, England (UK)
    Current Employee - Trainee Pharmacy Advisor in Canterbury, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Boots part-time (More than a year)

    Pros

    Lots of opportunities to progress.

    Cons

    Management can be quite unorganized.
    Usually under staffed


  6. "Enjoyable"

    StarStarStarStarStar
    Former Employee - Customer Assistant in Nottingham, England (UK)
    Former Employee - Customer Assistant in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time (More than 3 years)

    Pros

    Flexible work pattern and good wages

    Cons

    Can be quite boring if the shop is not busy


  7. "Trainee pharmacy advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots part-time

    Pros

    Flexible, supportive and have good overtime opportunities. Fantastic training program with support from a tutor.

    Cons

    I have no cons about this job

  8. "enjoy the job but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Assistant in Sheffield, England (UK)
    Current Employee - Optical Assistant in Sheffield, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Boots part-time (Less than a year)

    Pros

    godd discount, wage is ok, flexible shifts, most colleagues great

    Cons

    some senior colleagues, ginger one in particular treats new staf like dirt on her shoe, this is at medowhall boots in opticians

    Advice to Management

    get ginger one some sensitivyt training and see if its possible to purchase a soul for her


  9. "Good company but can get very busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant in Newcastle under Lyme, England (UK)
    Former Employee - Retail Assistant in Newcastle under Lyme, England (UK)

    I worked at Boots part-time (Less than a year)

    Pros

    -Reasonable expectations of the amount of work done.
    -Company seems to care about its employees and puts them first
    -Good pay with a reasonable amount of overtime

    Cons

    -Had some problems with payment not being correct, and logging onto the online pay slip site.
    -Can get busy and a little hectic.

    Advice to Management

    -Space behind tills can be very warm and cramped. Making this a more comfortable working environment would really benefit the employees.
    -The online pay slip site does not work very well and many employees would prefer paper pay slips


  10. "Mrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Administrator/Support Work in Dulwich, England (UK)
    Current Employee - Administrator/Support Work in Dulwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots part-time (Less than a year)

    Pros

    I enjoy seeing the smiles on the children's faces, as they are playing. When the parents collects the children they do not want to leave the setting.

    Cons

    There is not enough admin duties but more hands on with the children, this is not what I am looking for. However, I will stay in this position until something else turns up.


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