Boots Reviews

Updated Jul 6, 2020

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3.4
59%
Recommend to a Friend
67%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
225 Ratings
Pros
Cons
More Pros and Cons
  1. "Best place I've ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate 

    I have been working at Boots part-time for more than a year

    Pros

    Actually, care about their staff

    Cons

    Mandatory unpaid breaks are annoying

  2. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Chatham-Kent, ON
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Boots part-time for less than a year

    Pros

    Friendly colleagues, discount was good. Felt supported

    Cons

    Expected to memorise products and work in areas not trained in

  3. "Great staff, awful management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate 
    Recommends
    Neutral Outlook

    I worked at Boots full-time for more than a year

    Pros

    The people you work with tend to be great. Pay isn't that bad considering.

    Cons

    Management was all over the place. Some were great; others were awful and had no idea about what was happening on the shop floor.

  4. "Customer Assistance"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Boots part-time

    Pros

    - Flexible work schedule - at least in the store I worked in. My managers were all really easy-going, if you couldn't do a specific shift, they were willing to allow you to switch with others once you get their permission. - Very good salary, well above the minimum wage, considering the work you'll be doing is quiet easy

    Cons

    - There isn't much down side at all! The work I did, I personally felt was very easy and exactly what you would expect a customer assistance to be doing. However, it can get a bit mundane sometimes.

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    Boots Response

    May 4, 2016HR

    Thank you for taking the time to leave your feedback.

  5. "Good"

    4.0
     

    I worked at Boots

    Pros

    Discount is good about 20%

    Cons

    Pay and support by employer

    Boots Response

    January 27, 2016

    We very much appreciate you sharing your views.

  6. Helpful (1)

    "I work in a busy airport store"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Assistant in East Anglia, SK
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Boots

    Pros

    Staff discount is only the only benefit

    Cons

    Often have reprofiling which does not take into consideration individual circumstances. If staff do not agree to proposed change to hours, they are told they will have to leave. Even if they cannot do the change due to child care needs etc. they have no respect for staff, all they care about is the needs of the business.

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    Boots Response

    January 8, 2015

    Thank you for sharing your review. We appreciate your feedback and we will share it further.

  7. "Top heavy, wasteful company."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time for more than a year

    Pros

    Quick progression if you are willing to work hard.

    Cons

    Pharmacy team members can be very clicky and self absorbed. Very wasteful practices regarding show material. Bit slow to embrace change. Not enough staff in medium sized stores.

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  8. "Great part time work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Chipping Norton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Boots part-time for more than a year

    Pros

    Chance for overtime. Chance to train as a dispenser.

    Cons

    Tasks are simple and repetitive which can be boring.

  9. "Job pros and cons"

    4.0
    Former Employee - Customer Advisor 

    I worked at Boots part-time

    Pros

    Great pay After 3 months of working you get a company discount

    Cons

    Bad management Unfair to employees Very long hours and repetitive

    Continue reading
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