Bond Brand Loyalty Reviews

Updated Aug 10, 2020

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3.2
54%
Recommend to a Friend
77%
Approve of CEO
Bond Brand Loyalty CEO Bob Macdonald
Bob Macdonald
97 Ratings
Pros
  • "Great people, flexible hours, diverse clients base(in 16 reviews)

  • "Great culture & benefits (the culture truly cannot be replicated and is in the heart of everything we do)(in 9 reviews)

Cons
  • "Work life balance can some time be a challenge(in 18 reviews)

  • "Extremely long days with no work life balance are NOT counteracted by parties or events(in 8 reviews)

More Pros and Cons
  1. "Great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Director in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bond Brand Loyalty full-time

    Pros

    Great team support and open door policy right to the top. Transparent and human approach to what can sometimes be a tough biz with tight deadlines

    Cons

    Not many for those who like to work and play hard

  2. COVID-19

    "Fun to work at, may not last long"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Bond Brand Loyalty full-time

    Pros

    Fun to work at, creative meetings, presentations etc. No Micromanagement

    Cons

    Very high chance of being let go. lots of lay offs even before the Pandemic. No Team bonding at all(Lunches, outings, events etc.)

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  3. Helpful (5)

    "Great Stepping Stone, Not A Long Term Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Good experience People are mostly nice Cafe food was good

    Cons

    Not a long term career company. HIGH TURNOVER Middle management Innovation is a buzzword Shady HR/ firing policies office politics

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  4. COVID-19

    "Exciting Technology Growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 8 years

    Pros

    Technically: Bond is taking great strides with advancing their tech-stack and competency. It is a noteworthy shift and it makes the day-to-day more exciting and challenging (in a good way). Digital Transformation is evident which results on new projects to be launched with new technology and also a focus to migrate/transform long-tenured projects. Bond is giving more time to innovation and exploratory architecture. As a primarily Microsoft shop, Bond continues to leverage new Azure services to accelerate the development process and keep developers interested. You will be surrounded with amazingly smart people and the sense of community within Digital is also improving. Culture: Bond likes to play! Get ready for collaboration and events. Even during covid, Bond has maintained their community feel by having coffee chats, cocktail chats and other important touch-bases. Career Growth: If you put in the effort, they will notice. It is employee driven career growth but management and executives are there to support your goals and aspirations. They assist financially with training and ensure you get to focus on the growth that it is most interesting to you.

    Cons

    Get ready for some long days/nights. Like any agency, because of external pressure and timeline commitments you will find the work never stops. Not the best place to work if you only ever want to work 9-5.

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  5. "Great place to work and grow"

    5.0
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 10 years

    Pros

    1) Working with incredibly smart and caring people - while we work hard, we have a lot of fun along the way 2) Great opportunities to collaborate, problem solve and create innovative solutions for clients 3) Environment supports continuous learning - if you love learning and stretching yourself, there are many opportunities for that

    Cons

    Working in professional services, there are times where you have to commit to longer hours depending on the engagement/project. While exciting, this is not for everyone.

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  6. "Proud to be working here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 5 years

    Pros

    Management team that I can trust, cares about me and wants the best outcome for our people and our clients Interesting projects that have a big impact on clients with fun, smart people from many different disciplines to collaborate with

    Cons

    Nothing specific, when things do come up teams work hard to fix them

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  7. COVID-19

    "Fantastic Culture and Bright Future"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Bond cares about its clients', employees and the well being of their employees families, especially during the times of COVID. Bond was one of the first organizations to declare full work from home almost a week in advance of others. Allowing employees to not have to stress about their own personal health and safety when things were very uncertain with their children and the economy. That says a lot about the type of organization this is. Several cultural elements like Cocktail chats, videos and recognition have continued to keep people connected. I hope you don't believe the negative reviews. To me, it appears there is someone who is on the attack trying to get back at their previous employer and based on their reviews, it probably goes without saying that toxic individuals will not last here.

    Cons

    There are some people who are hierarchical and let that get in their own way, overall that's not the culture but specifically what they're trying to break down.

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  8. COVID-19
    Helpful (1)

    "Truly care about their people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    One of a kind culture - Bond is really doing a lot to keep people engaged virtually, through Zoom meetings, weekly all employee Coffee/Cocktail Chats, Spirit initiatives like Zoom BINGO, Caregiving initiatives that support our local communities and Wellness Wednesday's with initiatives that remind people of the importance of keeping active during this working from home situation as well as mental health support for people and their families. Annual Bond Choice Awards – recognizing peers and leaders. All contributing to being recognized as a 2020 Best Workplaces Canada. Leaders care and do the right things for their people - balance business decisions with empathy and compassion for its people. Exciting and challenging work, amazing clients, innovative thought leadership.

    Cons

    The pace of agency life can be tricky to manage but when you get the hang of it, hang on tight and enjoy the ride.

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  9. Helpful (8)

    "Growth pains"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Bond Brand Loyalty full-time

    Pros

    - Interesting projects and variety of clients. - Big ambitions. - Great people. - Great culture, very open and inclusive, a poster of gender equality. - Chance to do amazing job and be proud of it. - Compensation is good, benefits are above average.

    Cons

    - Too much politics, favoritism, biased approaches; few wrong people are placed in key roles and killing morale. - Decisions made for personal gain lead to loss of good people. - Struggle to convert vision into actionable goals and stay the course. - Desiring to change but can't commit; growth is attempted by scaling the approaches which did not work and keep failing. - No career development, no training. - "Endless vacation" policy is spoiled by guilt trips from managers.

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    Bond Brand Loyalty Response

    April 22, 2020Talent Acquisition Lead

    Thank you for your positive feedback about our people and clients. We are very happy you feel proud of your work! We would like to address the challenges you are facing at Bond. We are constantly working hard on improving the employee experience by making all our process transparent and breaking down silos. In the past year over 20% of our full time employees were promoted from within. There are the number of development and training opportunities that offered by Bond: Udemy courses, Grassroot sessions, Lunch and Learns, job shadowing, smartLEADER training and many more. We encourage you to speak to your manager or if you feel more comfortable reaching out to your People and Values business partner to address any of your concerns.

  10. "Great Company - work hard, play hard, it's worth it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time

    Pros

    great opportunities for those who want them, authentic leadership, great clients, complex and interesting projects and programs. a great place to learn if you're willing to work hard.

    Cons

    sometimes it's hard to get things done. we do a lot of different things, and we can make it complicated sometimes.

    Bond Brand Loyalty Response

    April 22, 2020Talent Acquisition Lead

    Thank you for a great feedback! We are very proud of work we do for our clients and you are right! We do have so many complex and interesting projects that give lot of opportunities to our people to learn and grow. We are working hard on streamlining the processes and making it easy for everyone to deliver the projects.

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