Blue Cross and Blue Shield Association Reviews | Glassdoor.ca

Blue Cross and Blue Shield Association Reviews

Updated 11 July, 2018
315 reviews

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3.2
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Blue Cross and Blue Shield Association President and CEO Scott P. Serota
Scott P. Serota
122 Ratings

315 Employee Reviews

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Pros
Cons
  • "Management is terrible and do not follow vision of Senior Management" (in 12 reviews)

  • "There were no cons, I had a positive experience" (in 10 reviews)

More Pros and Cons

  1. "!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Claims Analyst I in Montreal, QC
    Current Employee - Claims Analyst I in Montreal, QC

    I have been working at Blue Cross and Blue Shield Association full-time

    Pros

    Great work/life balance. Great benefits

    Cons

    Short Staffed. Not enough employees, so we are rushed with unrealistic deadlines


  2. "Worst place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB
    Doesn't Recommend
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield Association full-time (More than 10 years)

    Pros

    would not recommend any one ...... .............. .............. ............. ................ .............. ........... ............ ............... ..........

    Cons

    very slow phase ............ .............. ............... ............

  3. "Company can be more innovative and proactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Moncton, NB
    Former Employee - Manager in Moncton, NB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than a year)

    Pros

    Great benefits with many options

    Cons

    Management was focused on the wrong projects. Not looking at the big picture and where to better direct resources for maximum benefit

    Advice to Management

    Focus on what's important


  4. "Not a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than 10 years)

    Pros

    Benefits were good and tuition assistance was good

    Cons

    Treated employees terrible and did not value it's people

    Advice to Management

    Foster a culture where employees feel happy to come to work not where they dread it


  5. "Customeer service professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time

    Pros

    contracting position, provide adequate trraining and hans on training

    Cons

    hired on as full time


  6. "low pay, benefits unaffordable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    job satisfaction by taking care of patients

    Cons

    long hours, no appreciation, no bonus, no raises.

    Advice to Management

    stop being so greedy


  7. "Software Developer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield Association full-time

    Pros

    They have some amazing teams to learn from

    Cons

    Not so organized with the work they do

  8. Helpful (3)

    "Poor leadership within Strategy & Analytics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time

    Pros

    Coworkers are intelligent and passionate, exposure to a variety of healthcare topics, work hours are generally 9-5, strong company brand

    Cons

    Unfortunately cons are outweighing the pros for many on this team. Turn over is high and this trend occurs every few years with the current leadership. Teams are over committed and stretched thin accelerating the exit of junior staff. Leadership has convinced itself that turn over is high because of the younger makeup of the teams. This may be the case for a few, but majority have left because of slow/unclear career progress, lack of true management skills by managers, rampant nepotism, and overall unprofessional behavior by team leaders. Behavior is mimicked by others creating an even more uncomfortable work environment. Raises and promotions are only given to those who threaten to leave with a competing offer further lower team morale.

    Advice to Management

    Recognize, accept and address issues behind high turn over. Stop making excuses.


  9. Helpful (2)

    "Solid company, great people. Better career paths needed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Chicago, IL (US)
    Former Employee - Managing Director in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than 10 years)

    Pros

    People are good to work with - smart and very dedicated. Smaller environment but very large brand offers the best of both worlds. Opportunities to participate on cross-functional projects. Can get exposed to a variety of things if you put forth a bit of effort. Fairly low stress, significant amounts of overtime not required. Very solid company, in part, based on the structure. No fear of mergers, buy-outs, etc.

    Cons

    Salary is a little below what other jobs may offer; long- tenured staff with specialized skills, who tend to stay makes career advancement challenging. No clear career path for many roles. Levels of approvals can be stagnating.

    Advice to Management

    Reconsider job rotations or other programs to allow employees to grow and develop. Empower line managers and directors to make decisions and support them when they do. Offer better rewards for top performers.


  10. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Providence, RI (US)
    Former Employee - Customer Service Representative in Providence, RI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association part-time (More than a year)

    Pros

    Extensive training, decent pay, helping people

    Cons

    There were no cons, I had a positive experience


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