Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews | Glassdoor.ca

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews

Updated 15 January, 2018
1,078 reviews

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3.1
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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC President and Chief Executive Officer Paula Steiner
Paula Steiner
219 Ratings

1,078 Employee Reviews

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Pros
Cons
  • The work life balance was a struggle (in 33 reviews)

  • In my experience, upper management frequently turns a deaf ear to the concerns of staff level employees (in 37 reviews)

More Pros and Cons

  1. Helpful (2)

    "very childish managers upper and district!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laundry in Niagara Falls, ON
    Current Employee - Laundry in Niagara Falls, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    benifits are good and get to meet sime really cool residents!!!

    Cons

    worst company i have ever worked for!!! got a boss whos a drunk who comes in smelling like booze and than treats her employees like scum!! upper management is well aware of te situtation but still countine to do notbing about. she shorts some peoples hoyrs a d give other employees extra hours. one girl got 16 hours for working an 8 hour shift!!! we have union which got us a dollar raise the deal was settled almost 2 months ago. were stilk waiting for the rasie a d the retro pay they owe us. there avoided the unions phone calls and emails. there thr cheapest company ever. myself and the rest of my staff are seriously thinking about filing a lawsuit aganist the company!!! if had with them and thier going down!!!

    Advice to Management

    hire educated managers that know what there doin and dont be soo cheap!!!'nn


  2. "This is a great company that offers great pay and benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    There are work from home opportunities available. Decent amount of paid time off. The downtown Chicago office has great perks like healthy cafeterias and gym.

    Cons

    Heavy workload but management has been working to have it decreased.


  3. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Richardson, TX (US)
    Current Employee - Account Manager in Richardson, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 10 years)

    Pros

    HCSC has great benefits, stable with a positive culture

    Cons

    Large company, difficult to advance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sr. Director"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Director in Dallas, TX (US)
    Current Employee - Senior Director in Dallas, TX (US)
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 5 years)

    Pros

    Great company to work for - great benefits - values members

    Cons

    Large organization - slow to implement innovative solutions and change with the times


  6. "Communications Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Positive management experience, clear direction from leadership of individual and company goals.

    Cons

    Limited growth opportunity. Reviews were annual and there weren't often performance-based promotions made outside of those time windows.


  7. "Sr. Information Delivery Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Good benefits, family oriented organization, and good working hours.

    Cons

    Management are all friends, and unless you know someone it is difficult to move up. Yearly raises are not that great, and max pay increase for a new position is 7%. The technology is behind, and depending on service area, gaining access to technology can be difficult.

    Advice to Management

    Really get to learn your employees strengths and weaknesses. Upper leadership can benefit from lower level individual contributors to help better manage internal and external clients.

    Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Response

    3 Jan, 2018 – HR Specialist

    Thank you for the review, we are glad to see that you enjoy the benefits and more. That is excellent advice to management you are correct that is important for managers to know their employee’s... More


  8. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    flexibility and work life balance

    Cons

    culture and sense of urgency


  9. "eh. its a job, but that's about all i can say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albuquerque, NM (US)
    Former Employee - Customer Service Representative in Albuquerque, NM (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 8 years)

    Pros

    good benefits for the most part.

    Cons

    They really do want sheep, not independent thinkers, sadly.

    Advice to Management

    Stop micro-managing and allow your employees to use their actual brains, not just be one of the flock.


  10. "great place for employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC part-time

    Pros

    good place to work

    Cons

    having empathy for the veterans when taking calls when they're telling you their story from back in the day


  11. "Great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Great management and work life balance

    Cons

    Not as much room for growth


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