Does Blacks Outdoor Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Blacks Outdoor Retail employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Blacks Outdoor Retail. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Blacks Outdoor Retail?

37% of Blacks Outdoor Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blacks Outdoor Retail 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Blacks Outdoor Retail?

Sales Assistant (40) , Supervisor (15) , Sales Associate (11) , Store Manager (8) , Assistant Manager (4) , Retail Assistant (4) , Retail Sales Assistant (4) , Customer Assistant (2) , Manager (2) , Retail Sales Associate (2) , Sales (2)

What are the pros of working at Blacks Outdoor Retail according to real employee reviews?

"Staff are friendly and can have a laugh with them" ((in 9 reviews)); "Enjoyed working at Blacks, Team were all friendly and easy going." ((in 9 reviews)); "flexible hours and chance to learn" ((in 8 reviews)); "Was great for me as I had many good colleagues and a great manager" ((in 8 reviews)); "Nice colleagues and customer." ((in 6 reviews))

What are the cons of working at Blacks Outdoor Retail according to real employee reviews?

"Poor pay and too hard sales driven" ((in 19 reviews)); "Bad management, little or no marketing," ((in 14 reviews)); "Just above minimum wage" ((in 6 reviews)); "Area managers and staff sent from head office are seen as the enemy, with little to offer accept abuse." ((in 5 reviews)); "Minimum wage for silly hours" ((in 5 reviews))

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Blacks Outdoor Retail

Blacks Outdoor Retail Reviews

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3.1

37% would recommend to a friend

(132 total reviews)

Ken Reeve

21% approve of CEO

26% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.6

Senior management

2.5

Culture and values

2.5

Work/Life balance

2.5

Career opportunities

2.2

Compensation and benefits

Blacks Outdoor Retail has an employee rating of 3.1 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blacks Outdoor Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

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Parent or family caregiver

Reviews by job title

132 reviews

3.0

Jan 21, 2026

Decent place

Hostess

Recommend

CEO approval

Business outlook

Pros

Lovely team Goos staff food Flexible hours

Cons

Management not supportive at times

4.0

Jan 15, 2026

Not bad place to work

Sales representative

Recommend

CEO approval

Business outlook

Pros

Training offered for things like fitting boots and backpacks Staff discount

Cons

Was always put on closing shifts even when I asked not to be

2.0

Dec 20, 2025

Was good the JD ruined it

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Nice colleagues and customer. Lots of opportunities to do different events.

Cons

JD bought the company. Started treating staff like the chavs they made their cash from selling tracksuits to. Searches ON CCTV! After every shift which wasted my own personal time.News flash I don't want to be strip searches on camera. Made me feel like a criminal everyone I went to work. Carrot and stick attitude to hours..12 hour contract and told I wasn't being flexible enough if on the odd occasion I couldn't stay for 4 more hours than I rostered to.

Viewing 1 - 3 of 132 Reviews

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Jobs at Blacks Outdoor Retail

Store Manager - Blacks

United Kingdom

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Blacks Outdoor Retail

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Ratings by category

Ratings by demographic groups

Reviews by job title

Decent place

Not bad place to work

Was good the JD ruined it

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