Black and Lee Tuxedo & Suit Rentals Reviews | Glassdoor.ca

Black and Lee Tuxedo & Suit Rentals Reviews

Updated Dec 5, 2018

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Found 10 reviews

3.4
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69%
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  1. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Kelowna, BC
    Recommends
    Positive Outlook

    I worked at Black and Lee Tuxedo & Suit Rentals full-time for more than a year

    Pros

    Great work environment the regional supervisor is the best boss I've had. Really easy to talk to, helpful when you need it and always working with a positive vibe. great schedule, great pricing for rentals and retails which makes it really easy to sale (commission)

    Cons

    Updating to computer systems would really help this company to get to the next level.

    Black and Lee Tuxedo & Suit Rentals2017-06-23
  2. "Sales Associate"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Black and Lee Tuxedo & Suit Rentals full-time

      Pros

      Lots of opportunities for growth

      Cons

      Long hours, especially on weekends/holidays

      Black and Lee Tuxedo & Suit Rentals2018-10-23
    • "Boring job. Poor management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Associate 
      Doesn't Recommend
      Negative Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals part-time

      Pros

      Easy retail job - good for seasonal work ... maybe.

      Cons

      This company is terribly disorganized. There is no room for advancement, because they are not looking to develope good staff they just want to push product Welcome to the 1970s - communication is primary through fax and customer orders are processed on paper.

      Black and Lee Tuxedo & Suit Rentals2017-08-10
    • Helpful (1)

      "Excellent Retail Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Store Manager in Langley, BC
      Recommends
      Positive Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals full-time for more than a year

      Pros

      Great co workers Excellent regional supervisor Flexible schedule - work weekend, but limited late evenings Competitive wages compared to other retail

      Cons

      Some aspects of the job need to be update. Eg. computer systems and less manual sales process.

      Advice to Management

      This job is a service industry job, but with the added perk of hands on customer service. If you like working with people and helping them plan for special events (mainly weddings and grads) you will really enjoy working here. I would like to see the Regional Manager work to implement some more automation with ordering and the cash processes, but that was in no way a deal breaker re. the job.

      Black and Lee Tuxedo & Suit Rentals2017-06-22
    • Helpful (3)

      "Don't Apply"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals

      Pros

      Helping people with their wedding by helping them pick suits for their party. Fun customers are the only nice thing about this job.

      Cons

      No respect/Trust, upper management is VERY diffficult to deal with. The main office does not support you well at store level. No Benefits Inconsistant direction. Insufficient procedures making your job to make customers happy sometimes impossible.

      Advice to Management

      Care for your employees more. It's very evident all you care about is making money Update your systems

      Black and Lee Tuxedo & Suit Rentals2017-06-10
    • Helpful (1)

      "Black and Lee Retail Sales Associate review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate 
      Recommends
      Positive Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals part-time for less than a year

      Pros

      The people that I worked with at Black & Lee were all really great. My manager was not only fun, kind and a good leader, but made sure that all the staff was well trained before putting us on the floor. The upper management are helpful and encouraging, and it seemed like the whole organization wanted to make sure their employees were happy. The job itself was simple enough once you understood, and I got to meet a lot...

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      Cons

      The only real downsides of the job was that it got slow in the winter, working weekends is usually necessary. Other than that, the time I worked there was really good.

      Advice to Management

      -Computers in the store would make things easier on our end -Having competitions between stores for highest sales/rentals was really encouraging! Do that a bit more and everyone will stay motivated :)

      Black and Lee Tuxedo & Suit Rentals2017-02-23
    • Helpful (1)

      "Best Possible Situation for a Student"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals

      Pros

      The wage/work ratio is top notch. In all honesty we don't do a whole lot and have a ton of time to study. Only during wedding and grad season do things really pick up and when i say pick up I mean it's a little crazy. The regional manager is a pretty great guy and honestly cares about his employees, something most employers don't seem to do. He takes a lot of time to teach and train them and would rather work with...

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      Cons

      All paper and fax communications. Things get lost this way or can be misread. The old man who owns the company is a beget, who only cares about the bottom line making the regional managers live hectic. It takes a long time if ever to get a raise. Sometimes it's lonely. In the off season it's normally just you in the store, maybe someone else if you live in a bigger town. For students this is awesome, but it...

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      Advice to Management

      Keep up the good work! I'd work on raising the commission a little or give some options for wage increases, also a christmas card/bonus would be a huge huge moral boost as it's pretty quiet and lonely during sep-may. But overall thanks for the experience, would certainly work here again.

      Black and Lee Tuxedo & Suit Rentals2016-12-06
    • Helpful (2)

      "Great for students."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals

      Pros

      They give you titles fast here, if you want "manager" or "assistant manager" or "key holder" or whatever else you think looks good on a resume they'll certainly give it to you. There's a lot of free time in the off season which means you can study while at work. In which it's a perfect job for students. The regional manager is very pleasant and tries to work with staff. Many staff stay for a while, the job is...

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      Cons

      ever wanted to live in the 80's? Well if so welcome to the world before computers. Everything is done either by fax or mail order which for the most parts works but is time consuming and entirely in effective. You customers will either be the best or worst people you've ever dealt with. Since most of the people are grads or grooms you deal with emotionally stressed people. So be willing to take your time and listen....

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      Advice to Management

      Stop pinching pennies and upgrade. Go paperless, hire and extra part time staff member per store, and let store managers have more say in the way their location runs.

      Black and Lee Tuxedo & Suit Rentals2016-09-18
    • Helpful (1)

      "company review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - General Office Clerk 
      Doesn't Recommend
      Neutral Outlook

      I have been working at Black and Lee Tuxedo & Suit Rentals full-time for more than 3 years

      Pros

      hours are flexible, close early on every Friday, which is good

      Cons

      not always get raise for those who work longer years except those employees they like, will automatically get raise every 2 years.

      Black and Lee Tuxedo & Suit Rentals2014-11-24
    • "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Black and Lee Tuxedo & Suit Rentals full-time

      Pros

      The biggest pro to working at Black & Lee was reporting to the Director of Operations, JC Coates. I have worked at Black & Lee on and off for four years (being a student) and throughout my time with the company JC has made a consistent effort to accommodate all of his staff’s needs, whether it be time off requests, conflict resolution or job coaching. In addition to his constant support and encouragement, his...

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      Cons

      The job itself can feel isolating.

      Black and Lee Tuxedo & Suit Rentals2018-12-05
    Found 10 reviews