Basis Technologies Employee Reviews about "upper management"

Updated Mar 27, 2019

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4.0
72%
Recommend to a Friend
91%
Approve of CEO
Basis Technologies Founder & CEO Shawn Riegsecker
Shawn Riegsecker
241 Ratings
Pros
  • "I never thought I would ever find a place where I could work on cool problems AND have a great work life balance until I came to Centro(in 30 reviews)

  • "Centro has a great benefits package(in 25 reviews)

  • Cons
  • "The bonus structure changed almost yearly, never to the benefit of anyone who wasn't upper management(in 8 reviews)

  • "Ramp-up on the product is a bit steep, but seems to be the nature of ad tech(in 6 reviews)

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    Reviews about "upper management"

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    1. 5.0
      Current Intern, less than 1 year

      Media Associate Intern

      Mar 27, 2019 - Media Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people here are incredible. Everyone at the office is so nice and welcoming and the work you are doing is real work for clients. Hands on internship from day one with several opportunities in place to speak with senior leadership. The benefits are awesome for full time employees as well.

      Cons

      None - upper management, keep doing what you’re doing

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    2. 3.0
      Former Employee, more than 5 years

      Expected more

      Mar 16, 2018 - Campaign Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Really good health benefits -Good PTO -The office is really nice

      Cons

      -The pay. I believe it was once said at an all-hands that they didn't believe in merit increases because you should always be going above and beyond. Going above and beyond is doing your job, and therefore if you're doing your job, you shouldn't expect a merit increase. -The bonus structure changed almost yearly, never to the benefit of anyone who wasn't upper management. Your bonus was never a direct reflection of your work, either. -There were a lot of people who were promoted simply b/c they'd been there for a long time. Promotions should not be based on tenure. -Managers never trained new hires, instead it was put on over-worked teammates. The overworked teammates didn't have time for it, so a lot of people were't properly trained, which then led to frustration from everyone. -Ad-ops is extremely overworked and under-valued. -Although they say they've got your back, upper management never does. -Everyone is afraid to say "no" to clients. There is no reason why a client with a budget of $5,000 should be getting the same service as million dollar client. I don't care how much more money that $5,000 client might have, support me when I say I can't provide them with the same service as someone who is running a much larger campaign. -There was no head of HR for at least a year and a half, so if you have a problem, you had no idea who to go to. -Work/Life balance is non-existent for ad-ops. -You will give so much to this company and get very little in return.

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      10 people found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Rapid Growth, Good People

      Sep 25, 2017 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I left the company over four years ago and I still have a great connection with many of them. The CEO has gone to great lengths to keep a strong culture of inclusion when hiring. This company is definitely fast paced with lots of change, but lots of perks too. Consistently voted 'Best Place to Work', it has all the bells and whistles of a proper millennial start up.

      Cons

      There are some silos here. Growth is only for the hungry. If you don't push really hard or have a sponsor, it can be difficult to climb the ladder. Fraternization is also a concern in regards to upper management and special treatment. That may have changed, but it USED to be an issue.

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      3 people found this review helpful
    4. 5.0
      Former Employee

      Everything You Read is True

      May 19, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people here are incredible and the company culture is unmatchable. As a young person launching my career, I learned an immense amount in a short period of time at Centro. Clients are well known and often provide enough challenging work to keep teams fulfilled. Because Centro is positioned uniquely in the industry, there is so much to learn through the different teams and verticals in the company.

      Cons

      As I said, everything you read about Centro is true - including some of the cons. Like every other company on the planet, they have the occasional weak spot in their business offerings. However, in an industry where many crucial factors (work/life balance, salary, relationships with upper management) are often not prioritized, Centro is a refreshing company to work for.

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      8 people found this review helpful
    5. 3.0
      Current Employee, more than 3 years

      Good People, But That's It

      Mar 15, 2016 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the people are great to work with. There will always be a few bad apples, but overall, everyone I have worked with takes the manifesto very seriously. I would call many of my coworkers, friends. Benefits are good: HSA, medical, dental, vision, transit pre-tax, 401k matching, PTO, gym reimbursement Lunch once or twice a week from publisher meetings Flexible with working from home Fully stocked kitchen with healthy snacks

      Cons

      Executives laid off 30 people back in December due to budget cuts. Many long-term employees (5+ years) have also left within the first few months of 2016. No real understanding from upper management about why the need for more headcount is so dire. Almost every level in POD structure, except for sales is understaffed, leading to unbalanced work hours. It is not out of the ordinary for some to leave for the day before 3pm while the rest of their team continues to work on their business well past 6 or 7pm. Sales team does the least amount of work and demands the most out of their teams. There is a lack of understanding on digital media and Centro process on some teams, mainly from the Sales end. Strategy is dictated by client most of the time, with minimal push back from sales due to fear of stepping on toes or losing business. Handling hundreds of clients while trying to provide so-called "raving fan service" is difficult because there is not enough time. Client demands need to be handled better. The level of service should not be the same for a large and small account. Lack of vision in what the company is and what it wants to become, either a tech company or managed services

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      21 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Work hard, play harder

      Apr 17, 2014 - Account Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company is truly invested in making you the best version of yourself. They really look out for their employees' happiness and also do their best to educate and stay at the forefront of the digital industry. They hire the hardest working and smartest people in the field, so you'll go to work everyday knowing you're surrounded by great people.

      Cons

      Centro makes digital media less fragmented for their clients. With that said, it's a lot of high volume, churn and burn, workload. It surely is a hustle, but a fun one nonetheless. Centro's technology makes it easier to turn around workload faster, but it is still high volume and somewhat inherently stressful job. Upper management does a good job of ensuring employees are happy.

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      3 people found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Truly the best place to work

      Apr 11, 2014 - Vice President in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Centro is truly the best place to work. The manifesto created by Shawn Riegsecker, and carried out each day by upper management places a tremendous emphasis on the growth, happiness and well-being of all Centro employees, vendors and customers. As it pertains to employee well-being, I am thrilled to come into work each day to work alongside the happiest and most dedicated people in terms of their work and personnel life. Working at Centro is inspiring every day and full of surprises including perks beyond anyone's imagination such as a dream program, yoga on site, leadership training, management workshops, save the world volunteer days, employee recognition (raving fans), great benefits and vacation as well as countless other perks. Centro puts its money where its mouth is by spending a lot of time and money on each of its employees. Happy employees result in significant success and true teamwork in achieving such success. As the company has grown significantly, none of this has been lost since it is a core of the company's success.

      Cons

      There is nothing I can say about Centro in terms of cons. Upper management is very transparent and open for suggestions through many anonymous outlets on a monthly basis. All managers have an open door policy as well. Anything that an employee may identify as a con or may improve the company is open for consideration by upper management and tends to get changed/implemented if it is in line with the Manifesto and company goals.

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    8. 3.0
      Current Employee, more than 5 years

      Great place for first job

      Feb 12, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work-life balance, free food, good location

      Cons

      Poor on-boarding, salaries are not competitive, little room for growth. Large divide between upper management and lower level employees.

      1 person found this review helpful
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