Arc'teryx Reviews

Updated Jun 20, 2021

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Found 158 of over 163 reviews

3.4
65%
Recommend to a Friend
67%
Approve of CEO
Arc'teryx General Manager Jon Hoerauf (no image)
Jon Hoerauf
39 Ratings
Pros
  • "Promotes great work life balance(in 16 reviews)

  • "Great people and easy to fit around classes(in 10 reviews)

  • Cons
  • "Those people have a connection around Vancouver so I guarantee it will be hard to work anywhere there(in 6 reviews)

  • "low pay is very hard to get by on without a second job(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Better together

      Apr 21, 2021 - Human Resources in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      World class outdoor apparel leader with great people, leaders, and culture. Growing and creating a positive impact on the lives of the guests, communities and world around us.

      Cons

      Can move faster with change to enable unlock growth opportunities in given sales channels.

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    2. 5.0
      Former Employee, less than 1 year

      Great place to work

      Jun 20, 2021 - Product Guide 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great staff, good quality products, interesting customers

      Cons

      none- this is a great place to work

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    3. 4.0
      Current Employee

      Love working with the people

      Jun 16, 2021 - Senior Web Developer in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong team spirit, having the element of trust at work, work-life balance, lots of opportunity to grow and learn.

      Cons

      The core and smartest people are starting to leave for other opportunities.

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    4. 1.0
      Former Employee, more than 1 year

      Great company, lousy middle management

      May 4, 2021 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits compared against similar tier companies. Work life balance is really good and promoted at an organizational level. Jackets are the only quality product, but the quality is mindblowing. New CEO and leadership team seem to be more open to change and pushing for improvements.

      Cons

      They don't have a sliver of respect for their employees. Demand that employees help out during COVID and then take advantage of them. They ask for loyalty but give none in return. This might change with new leadership. Middle management has serious inexperienced leaders, usually people promoted to fill voids. This makes it likely to not be experts in their field and laterally promoted due to time with the company instead of results and/or expertise. 3 organizational changes in less than 1.5 yrs. Shady HR practices.

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      2 people found this review helpful
    5. 1.0
      Current Employee

      Stop

      May 6, 2021 - Anonymous Employee in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Used to be a great company that promoted feedback and nurturing environment.

      Cons

      There were multiple restructuring announcements and upper management changes over the past year with layoffs at every announcement, but no plans to backfill most of the positions. The only plan is to work like business as usual and make the current employees work endlessly with their increasing workload which results in burnout and more people leaving the company by choice, but still no hires. Company environment has turned very toxic and it is impacting the quality of their work and will probably have a negative impact on the final products in the next few years. Buy products right now when you can. No transparency from upper management, announcements are made suddenly at company and group huddles but avoids explaining things and doesn't like to discuss things in detail. Upper management and HR will listen but doesn't take action. Calls themselves a problem-solving company but can't resolve a single employee's problem.

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      4 people found this review helpful
    6. 4.0
      Former Employee

      Fun place to work

      Jun 1, 2021 - Project Management Office 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, product, location all great

      Cons

      Pay is low, people work here for brand, not compensation

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    7. 4.0
      Current Employee, less than 1 year

      Great Brand & Culture, opportunity to empower employees

      May 11, 2021 - Specialist in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Discounts - Pro deal - Competitive Pay for outdoor industry jobs - Great people

      Cons

      - Mundane work with older systems - Growth and challenging yourself seems discouraged

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    8. 4.0
      Current Employee, more than 8 years

      Good Company - rad products

      May 7, 2021 - Anonymous Employee in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome colleagues. good flexibility and work life balance.

      Cons

      getting more corporate. there now is a C-suite (new CEO in Stuart Haselden), which somehow doesn't suit the Arc'teryx culture in my opinion.

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      1 person found this review helpful
    9. 1.0
      Former Employee, more than 5 years

      Most people left....

      Apr 24, 2021 - Buyer in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts. Beer friday. Cool office.

      Cons

      Used to be an amazing place to work at. However, starting with some bad external hires in management and eventually the ownership change to a Chinese company turned into a very toxic place to work. It is especially a shame since this was such an amazing place to work at just a couple of years ago. People wanted to be there despite the lower pay and at times higher stress. People used to really want to be there. Not so much. As of last week almost everyone who worked there for a long time and made Arc’teryx that we know left. Either got let go or left voluntarily. It is no longer the same company anymore.

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      5 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great products, the rest of the business is catching up

      May 19, 2021 - Customer Service Representative in North Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Like-minded workforce and good culture High levels of autonomy Good benefits and perks

      Cons

      Lack of performance management in some roles Antiquated systems Low salary

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