Arc'teryx Reviews | Glassdoor.ca

Arc'teryx Reviews

Updated 28 February, 2019
80 reviews

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3.3
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Jon Hoerauf
13 Ratings

Employee Reviews

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Pros
  • "Great sales team, fantastic learning environment, good benefits" (in 6 reviews)

  • "Arc'teryx itself is a great company" (in 4 reviews)

Cons
  • "hard to have work/life balance with retail hours" (in 3 reviews)

  • "low pay is very hard to get by on without a second job" (in 3 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Arc'teryx part-time

    Pros

    Competitive wages
    Great employee discount
    Fun environment

    Cons

    Little opportunity to advance here


  2. "Product Line Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time

    Pros

    Exemplary employer to work for

    Cons

    High growth business necessitates the ability to be open and flexible

    Advice to Management

    Keep doing the great work

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Vancouver, BC
    Former Employee - Anonymous Employee in North Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx full-time (More than a year)

    Pros

    Good people. Good pro deals. Easy/mindless work if that's what you're into

    Cons

    Below average health benefits, no room for real growth if you have ambition, archaic systems/lack of tools to do your actual job efficiently, definitely a job where you feel chained to your desk and have to announce when you leave your desk even for a minute, boring/mindless work, a general sense of unhappiness amongst the employees there that have been there for more than 6 months. It seems like everyone walks in excited hoping to find their place in the company but very few do. Also, when/if you finally interview for internal positions, it's very unlikely that anyone will be able to tell you what the salary range is even if you already work for the company. If you want to make real money this is not the industry or company.

    Advice to Management

    Move faster. Too slow at getting things done at times. Recognize that most of your reps are painfully unhappy there and for good reason.


  4. "Devoted Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Guide in Vancouver, BC
    Current Employee - Product Guide in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time (Less than a year)

    Pros

    Enthusiasm
    Laid back environment but strong team and performance atmosphere
    Engaging management
    Flexible hours
    Investment in training
    Staff have strong outdoor interest, and will invite you on activites outside work, very friendly.
    People who had stuck it out had made careers by working up the ladder

    Cons

    -
    I think what they offer is perfectly adequate for a part time position. I had no issues while working there

    Advice to Management

    -


  5. "Executive Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arc'teryx full-time

    Pros

    Great work environment, trusting, can work remotely, can bring dogs into work, a lot of internal training opportunities, focus on yearly objectives

    Cons

    Benefits aren't the best currently, mixed priorities so can be hard to get projects pushed through by the decision makers


  6. "Senior managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Vancouver, BC
    Current Employee - Anonymous Employee in North Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time (More than 5 years)

    Pros

    Negative management. No fairness. No transparency

    Cons

    Very less job opportunities and not easy to get the internal transfer.

    Advice to Management

    Please protect employees human rights and hearing the staff voice.


  7. Helpful (4)

    "Head office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Office in North Vancouver, BC
    Former Employee - Head Office in North Vancouver, BC
    Negative Outlook
    Disapproves of CEO

    I worked at Arc'teryx full-time (Less than a year)

    Pros

    Good brand
    Nice office
    Good location
    Good discount
    Good benefits

    Cons

    Management is indecisive and can’t even pick a great candidate when they see one, instead they hire people who are not qualified for the job

    Advice to Management

    Don’t mess with people and waste their time. Don’t bring people in for 2 or 3 interviews and then close them out with no explanation. Management needs to realize people are not their clowns. Treat people the way you want to be treated.

  8. Helpful (1)

    "Constantly Evolving, always looking to Do Right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time

    Pros

    I've been working here for 3 years, and can say I've never worked for a company as well rounded or just straight up awesome.

    If improvements can be made, they are made. Not just in your localized work group, but company wide. Whether that's introducing better process, more transparency, or just making the workplace more inviting and welcoming, stuff gets done.

    There's no pretense and if you voice your opinion, it is heard.

    Cons

    Opportunities for progression aren't as common as they might be at start-ups or smaller companies—but that's because people tend to stick around.


  9. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx full-time

    Pros

    Good employee benefit
    Good work environment
    Friendly coworkers

    Cons

    Sometimes too much drama at the workplace
    Salary is not competitive enough


  10. Helpful (1)

    "Management heavy with fluctuating hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Guide
    Current Employee - Product Guide
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time (Less than a year)

    Pros

    -Great discounts on gear
    -Very cool space to work in, well designed and aesthetically pleasing
    -Great product so you actually mean what you say when you sell it
    -Get to interact with very interesting outdoorsy people
    -Generally fun after work team bonding activities, not mandatory and you don't get shunned if you don't go
    -Conscious about their environmental and social impact
    -Transparent about their manufacturing overseas

    Cons

    MANAGEMENT HEAVY.
    We somehow have a 1:1 ratio of leads to sales staff, only one lead is part time. This leads to hours being pulled away from product guides to make up the 40 hours they have in contract with little regard that in the sales job offer that we were offered 15-25 hours a week. Sales weekly times can range from 5 hours to 30 hours.

    They say they support active lifestyle and personal goals but then are not willing to negotiate hours or availability with sales but Leads will take two weeks off for a trip

    You have to make yourself look busy if there is no one in the store

    Heavy emphasis on having the store perfect, they like to say "It should look like a museum"

    Have to deal with large Asian tour groups who have ridiculous demands

    Advice to Management

    Hire less management
    Treat your front line sales people with more respect