Arc'teryx Reviews | Glassdoor.ca

Arc'teryx Reviews

Updated 12 November, 2018
71 reviews

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3.6
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Jon Hoerauf
10 Ratings

71 Employee Reviews

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Pros
  • "Great sales team, fantastic learning environment, good benefits" (in 6 reviews)

  • "Arc'teryx itself is a great company" (in 4 reviews)

Cons
  • "hard to have work/life balance with retail hours" (in 3 reviews)

  • "low pay is very hard to get by on without a second job" (in 3 reviews)

More Pros and Cons

  1. "Constantly Evolving, always looking to Do Right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time

    Pros

    I've been working here for 3 years, and can say I've never worked for a company as well rounded or just straight up awesome.

    If improvements can be made, they are made. Not just in your localized work group, but company wide. Whether that's introducing better process, more transparency, or just making the workplace more inviting and welcoming, stuff gets done.

    There's no pretense and if you voice your opinion, it is heard.

    Cons

    Opportunities for progression aren't as common as they might be at start-ups or smaller companies—but that's because people tend to stick around.


  2. Helpful (2)

    "Head office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Office in North Vancouver, BC
    Former Employee - Head Office in North Vancouver, BC
    Negative Outlook
    Disapproves of CEO

    I worked at Arc'teryx full-time (Less than a year)

    Pros

    Good brand
    Nice office
    Good location
    Good discount
    Good benefits

    Cons

    Management is indecisive and can’t even pick a great candidate when they see one, instead they hire people who are not qualified for the job

    Advice to Management

    Don’t mess with people and waste their time. Don’t bring people in for 2 or 3 interviews and then close them out with no explanation. Management needs to realize people are not their clowns. Treat people the way you want to be treated.

  3. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx full-time

    Pros

    Good employee benefit
    Good work environment
    Friendly coworkers

    Cons

    Sometimes too much drama at the workplace
    Salary is not competitive enough


  4. Helpful (1)

    "Management heavy with fluctuating hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Guide
    Current Employee - Product Guide
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time (Less than a year)

    Pros

    -Great discounts on gear
    -Very cool space to work in, well designed and aesthetically pleasing
    -Great product so you actually mean what you say when you sell it
    -Get to interact with very interesting outdoorsy people
    -Generally fun after work team bonding activities, not mandatory and you don't get shunned if you don't go
    -Conscious about their environmental and social impact
    -Transparent about their manufacturing overseas

    Cons

    MANAGEMENT HEAVY.
    We somehow have a 1:1 ratio of leads to sales staff, only one lead is part time. This leads to hours being pulled away from product guides to make up the 40 hours they have in contract with little regard that in the sales job offer that we were offered 15-25 hours a week. Sales weekly times can range from 5 hours to 30 hours.

    They say they support active lifestyle and personal goals but then are not willing to negotiate hours or availability with sales but Leads will take two weeks off for a trip

    You have to make yourself look busy if there is no one in the store

    Heavy emphasis on having the store perfect, they like to say "It should look like a museum"

    Have to deal with large Asian tour groups who have ridiculous demands

    Advice to Management

    Hire less management
    Treat your front line sales people with more respect


  5. "operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time

    Pros

    Standard shifts Monday to Friday, can go home on time.

    Cons

    It takes time to perfect any skill in garment construction.


  6. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Vancouver, BC
    Current Employee - Anonymous Employee in North Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time (More than 3 years)

    Pros

    Super flexible, interesting projects, opportunities for growth and continuous learning, really great set of colleagues. I'm never bored here, and I feel like I'm using my brain. I'm treated like an individual, and my working style and career interests are encouraged.

    Cons

    Benefits could be a little better--only about 40$ covered for RMT etc, but I'm not sure what it's like elsewhere. Dental is pretty great!


  7. "Brand is great but Company can use some work — especially Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Staff in Vancouver, BC
    Former Employee - Retail Staff in Vancouver, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx part-time (Less than a year)

    Pros

    • discounts are generous
    • great values
    • are around like-minded people
    • you can actually stand by the products because they’re amazing and do their job well

    Cons

    • Arc’teryx stores are run by Amer, the parent company, so we’re held to two different standards and expectations. Living in Vancouver where we’re close to HQ it would often lead to some confusion. Communication between the two would be appreciated before they relay it back to retail staff
    • management is dishonest and have no integrity. They leave early, scroll through facebook during their shifts, and resist being on the floor unless absolutely necessary. Personally, they treat staff as numbers, not people
    • expected staff members to display leadership, go above and beyond, and “potentially” move up, but in more than one occassion they’re just false promises. In the end, you’ve done the work & fulfilled all their expectations, but still not promoted with NO fair compensation. Is a pattern I’ve witnessed happen to several coworkers and thankfully removed enough not to be pushed around like that

    Advice to Management

    • get organized
    • show up to work on time and stay for your shift (especially since they’re made by management, they should know when to come in)
    • actually do work to benefit the staff, don’t just focus on the store aspect
    • get to know your staff more and maybe treat them like people
    • have more of a presence on the floor and lead by example instead of hiding in the backroom and not doing any actual work

  8. "TBD"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arc'teryx full-time

    Pros

    Great people and good culture

    Cons

    So far my experience has been great


  9. "operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time (More than 3 years)

    Pros

    awesome workplace to be working at

    Cons

    less career enhancement options available


  10. Helpful (2)

    "My not so enjoyable time in the Arc'teryx retail store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in Vancouver, BC
    Former Employee - Product Specialist in Vancouver, BC
    Doesn't Recommend
    Positive Outlook

    I worked at Arc'teryx (Less than a year)

    Pros

    Good gear discounts. Thats about it. I did meet some cool likeminded outdoorsy type.

    Cons

    Micromanaged, acting like a robot. No freedom of expression. Cleaning up after disrespectful patrons and sucking up to them.

    Advice to Management

    Allow the staff to act more natural when interacting with patrons. Throw more team-building events for the staff.


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