American Public University System Reviews | Glassdoor.ca

American Public University System Reviews

Updated Aug 16, 2019

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Found 232 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
47%
Approve of CEO
Dr. Wallace E. Boston
79 Ratings
Pros
  • "The ability to work from home and flex time throughout the week for occasional accommodation needs(in 27 reviews)

  • "APUS is a company that sits in the heart of a small community with a keen appreciation for the rich culture and history of its hometown(in 25 reviews)

Cons
  • "Check all other schools’ reviews that are as large as APUS(in 31 reviews)

  • "Very low pay by industry standards(in 13 reviews)

More Pros and Cons
  1. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Professor in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Public University System full-time for more than a year

    Pros

    Remote allows you flexibility to work anytime and anywhere.

    Cons

    Technology is out-of-date, but plans to update are in the works.

    American Public University System2019-08-16
  2. "Workload is decent/admin isn’t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Faculty 
    Disapproves of CEO

    I worked at American Public University System full-time for more than 10 years

    Pros

    The workload is manageable and repetitive.

    Cons

    Curriculum revisions by faculty who aren’t instructional designers but instructed to make changes by ill informed admin means constant updates and changes. That part of the job is tedious.

    Advice to Management

    I’m really not sure you care about employee longevity since that usually means higher paid employees but allowing instructors to have input on curriculum changes and updates would be helpful.

    American Public University System2019-08-15
  3. Helpful (10)

    "Had to step down. Couldn't deal with the whiplash."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director/Faculty in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System full-time for more than 5 years

    Pros

    Health Care Benefits. 401K. Sick Leave. Flexible Hours. Students Are Military. 20 days Vacation. PD Opportunities. Good Colleagues.

    Cons

    Disorganization From The Top Through The Ranks. No Real Leadership. Comeplete Lack Of Communication. Labor/Workplace Issues. Pay Among Worst In Industry. Turnover Off The Charts. Pressure to Grade Inflate. No Support From Supervisors. Dog Eat Dog Climate.

    Advice to Management

    You have good people but you burn them out and use them up. Instead of letting rank and file leaders shine you swamp them in endless reports and neg them for not meeting standards that don't mean anything. You chase good people away by watching the little things instead of big picture. If you want better performance, reward it. Stop nit-picking everyone to death and look at bigger picture. No one trusts leadership to...

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    American Public University System2019-07-12
  4. Helpful (7)

    "Demoralizing and Impossible Standards to Meet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Remote, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Public University System full-time for more than 10 years

    Pros

    Working remotely has been a blessing as my children have aged. I enjoy working with faculty and students.

    Cons

    It has become apparent over the last six months or so that Faculty and Directors are but mere tools in the eyes of Upper Level Administration. The bottom line is the money. Cap Labor spreadsheets are sent to us on a regular (usually with less than a day turnaround to complete them) and our OER Initiative and constant, circular examination of UFWI rates is indicative that the most important thing is KEEPING our students,...

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    Advice to Management

    Get a grip. Killing your employees will not work out well for you. Yes, we know there are 1000 people out there looking for jobs who are desperate and will take our jobs (this is what we are told if we dare to object to yet another rule, regulation, or initiative), but they won't stay. No one can meet these standards. Pay your people appropriately and have some respect for work-life balance. There's got to be a better...

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    American Public University System2019-07-31
  5. Helpful (2)

    "sharing informatin helps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Faculty Member 
    Recommends

    I have been working at American Public University System part-time for more than 5 years

    Pros

    interesting variety of courses fascinating students

    Cons

    We work in the dark without much knowledge of what is going on throughout the university. Payment for adjuncts is so erratic that we can work for weeks without actually knowing what we are earning. So much turnover in middle management means that adjunct part timers can get heavily faulted because the new people coming in decide to change a lot of rules that those of us who have been working there longer than they have...

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    Advice to Management

    Treat the faculty at least as well as you treat the students. Make a cribsheet of all the existing rules, with a column on the left of the way things used to be (do you even know what the faculty you come in to supervise are used to?) and then in the right hand column what the new procedure has been changed to so people know what to expect. Be clear and concise in communications. Do not address to all faculty information...

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    American Public University System2019-08-03
  6. Helpful (3)

    "Lack of Advancement and Adequate Pay Raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Charles Town, WV
    Doesn't Recommend
    Neutral Outlook

    I have been working at American Public University System full-time for more than 3 years

    Pros

    Positive environment, friendly management team

    Cons

    Stressful work environment occasionally, inadequate pay, lack of advancement opportunities

    Advice to Management

    N/a

    American Public University System2019-07-11
  7. Helpful (1)

    "Where Have All the Classes Gone?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Walla Walla, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Public University System part-time for more than 5 years

    Pros

    Freedom and flexibility regarding when to access the classroom (meaning the time of day). The pay can be good if the enrollment is high, as APUS pays $130 per student for undergraduate classes.

    Cons

    This list is getting longer every day. I have been at APUS over seven years, and "my" department has had more program and faculty directors than I can count. To me, this speaks volumes about how employees and faculty are treated here--even the "higher-ups." Class assignments in my own department have trickled to NOTHING in nearly a year, due (supposedly) to changing requirements for students. Thankfully, I have been...

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    Advice to Management

    Revamp this entire system to provide REAL education to your students. Simply because you get "government money" from military students doesn't mean you dumb down education. Often, these students have missed out on some of the fundamentals of secondary education and been "guided" into the military, so changing the requirements to match where they are academically is ridiculous. Offer more "developmental" classes in...

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    American Public University System2019-08-15
  8. Helpful (3)

    "Great for Adjuncts!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System full-time for more than 8 years

    Pros

    My program and the people who run it are amazing! Working remotely is nice, but comes with a cost.

    Cons

    Without a PhD you won't make more than $45,000 a year. The amount of students you have to teach (per your contract), combined with the number of papers/projects in each class, makes it difficult to stay on top of the grading and have time to really "teach".

    Advice to Management

    Getting a PhD is time consuming and expensive. Not having one shouldn't keep instructors from rank advancement - especially when they have over 10 years teaching experience.

    American Public University System2019-06-15
  9. Helpful (7)

    "Getting Tough to Stay Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Faculty in Charles Town, WV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Public University System full-time for more than 5 years

    Pros

    Working with many of the students is a great experience. I just wish I had more time to work more directly with them.

    Cons

    Way too much workload - like double what is reasonable. Even with working 7 days a week, I cannot keep up with all the requirements and have to look for shortcuts when I can. I have to spend my vacation time doing the course owner work.

    Advice to Management

    You are burning out your faculty. Maybe you are fine with that. But keep in mind that the same will happen to you soon if you stay on this track. I am hanging in there for another year with you. But all of your faculty could make more money at other institutions and have a better work-life balance.

    American Public University System2019-07-12
  10. Helpful (3)

    "Mislead by job description"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at American Public University System full-time for less than a year

    Pros

    Accelerated learning with programs used in billing processes.

    Cons

    Management was too distracted and often pushed their work onto lower-level employees

    Advice to Management

    Do your own work and of you need assistance, make sure to stay late with your employees to see the job complete. Too often did I stay late to help out management only to watch them leave for the day as soon as 4:30 came around, leaving me to work late.

    American Public University System2019-06-05
Found 232 reviews