American Public University System Reviews | Glassdoor.ca

American Public University System Reviews

Updated Jun 15, 2019

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Found 224 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
57%
Approve of CEO
Dr. Wallace E. Boston
77 Ratings
Pros
  • "The ability to work from home and flex time throughout the week for occasional accommodation needs(in 27 reviews)

  • "APUS is a company that sits in the heart of a small community with a keen appreciation for the rich culture and history of its hometown(in 25 reviews)

Cons
  • "Check all other schools’ reviews that are as large as APUS(in 29 reviews)

  • "Very low pay by industry standards(in 13 reviews)

More Pros and Cons
  1. "Great for Adjuncts!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System full-time for more than 8 years

    Pros

    My program and the people who run it are amazing! Working remotely is nice, but comes with a cost.

    Cons

    Without a PhD you won't make more than $45,000 a year. The amount of students you have to teach (per your contract), combined with the number of papers/projects in each class, makes it difficult to stay on top of the grading and have time to really "teach".

    Advice to Management

    Getting a PhD is time consuming and expensive. Not having one shouldn't keep instructors from rank advancement - especially when they have over 10 years teaching experience.

    American Public University System2019-06-15
  2. "Mislead by job description"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at American Public University System full-time for less than a year

    Pros

    Accelerated learning with programs used in billing processes.

    Cons

    Management was too distracted and often pushed their work onto lower-level employees

    Advice to Management

    Do your own work and of you need assistance, make sure to stay late with your employees to see the job complete. Too often did I stay late to help out management only to watch them leave for the day as soon as 4:30 came around, leaving me to work late.

    American Public University System2019-06-05
  3. Helpful (1)

    "Like shooting at a small target blindfolded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructor, College Or University in Charleston, WV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System part-time for more than a year

    Pros

    working at home on own time schedule

    Cons

    They do not respect or appreciate their part-time instructors and take advantage of them.

    Advice to Management

    Be kind to your instructors. It's no wonder the turn-over rate is so high.

    American Public University System2019-06-13
  4. "Incredible potential!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Professor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System part-time for more than a year

    Pros

    There's a great deal of good technology available to conduct classes.

    Cons

    Many of the courses lack up to date information. Management is very focused on metrics and tools. Domain knowledge must accompany metrics, which seems to be the current challenge. Course templates are used which is problematic. Each time you conduct a course, the classroom is returned to the original template configuration. Therefore, if the course uses outdated or incorrect information, there's a lot of time involved...

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    Advice to Management

    Be sure to regularly review the course materials to bring them up to date. Some of the information included in course templates is 10-15 years old.

    American Public University System2019-05-27
  5. Helpful (2)

    "Would Recommend to Others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admission Manager in Charles Town, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Public University System full-time for more than 5 years

    Pros

    - Department leadership that is receptive to feedback, advocates for its team members and is easy to work with. [My manager is the best I have every worked for and one of the main reasons I have stuck with this company during difficult times. Being on the other side of those trials, I can now say I am extremely happy to work here and overly satisfied with my employment at APUS.] - Flexibility. The ability to work...

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    Cons

    - Fast launch of new programs or initiatives that are not structurally ready for launch. - Too many systems within and across teams (currently being addresses) - A ‘never close’ mentality. - Constant changes from Academics that have a direct impact on both students and staff without taking those impacts into account beforehand. - Some lingering negative employees that refuse to move on.

    Advice to Management

    Continue to keep the student and staff experience at the core of decision-making. Consider times when your staff should be placed ahead of an extra dollar, such as allowing us to close on the majority of holidays. Continue to improve cross-departmental knowledge and then progress to more collaboration across teams. Increase vacation accrual amounts at additional points of seniority. Never lose your commitment...

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    American Public University System2019-05-02
  6. Helpful (10)

    "Working As Full-Time Faculty At American Public University Sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Time Faculty in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Public University System full-time for more than 5 years

    Pros

    They match your 401k. Honestly, that's all I can think of because the rest is atrocious .

    Cons

    After nearly a 5 years of employment as fulltime faculty, I finally quit. I couldn't handle teaching 6 classes a month with 100 plus students month after month for 11 months out of the year. It is bad enough we have to teach those kinds of numbers but it doesn't stop there. They also make you build new classes EVERY month that roll out the next month. Imagine grading 100 graduate level writing assignments PER WEEK...

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    Advice to Management

    Get OUT of the For Profit space and go non-profit. Hire Subject Matter Experts and stop making fulltime faculty do this job. HIRE Instructional Designers to do the content creation of your classes and STOP making fulltime faculty do this. Finally, lower teaching loads. No instructor should be teaching more than 4 classes at one time or more than 50 students! Right now, this school is nothing more than an exploitive...

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    American Public University System2019-05-19
  7. "Talented team & growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Director in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Public University System full-time for more than 5 years

    Pros

    In my 6+ years at APUS, I've had numerous opportunities for professional development. My supervisors have honored my requests to take on additional responsibilities and learn new skills, and have carved a path for my career growth. Each year I'm able to attend conferences or seminars, and have also been added to internal committees for high-level initiatives. In addition: -Colleagues are talented and hardworking....

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    Cons

    At times, projects come down to my team/department with little time to strategize and plan appropriately. Having two office locations also makes it difficult to work as closely with other departments as I would like.

    Advice to Management

    Consult with teams that do the work before promising a project launch date. Provide similar perks to both office locations (i.e. coffee cart).

    American Public University System2019-04-03
  8. "Academic Freedom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Professor in Charles Town, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System part-time for more than 8 years

    Pros

    The ability to teach your classes without someone looking over your shoulder. Supervisors have your back when dealing with students. Supervisors keep you updated on any changes forthcoming.

    Cons

    Have been there almost 10 years and have had only 1 opportunity to go full-time. Same pay since I started. Not very consistent with getting class assignments due to lower enrollment.

    Advice to Management

    Push for pay raises for your adjunct faculty!

    American Public University System2019-03-24
  9. Helpful (7)

    "Don’t even consider working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Academic 

    I worked at American Public University System full-time

    Pros

    Telecommuting capability. Although most companies allow this now.

    Cons

    The change in management has been devastating to the mission and really plummeted morale across the board. Multiple teams in academics are struggling to understand the direction/mission. Lack of communication from upper management. Faculty don’t get paid nearly enough for the work we do. Registrar’s office is struggling with the new working hours. The online library is hemorrhaging good people due to poor management....

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    Advice to Management

    I don’t even know how to give advice, it’s so bad.

    American Public University System2019-04-15
  10. "Enjoyed my time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student Support in Charles Town, WV
    Recommends
    Positive Outlook

    I have been working at American Public University System full-time for more than 8 years

    Pros

    - This company predominately promotes from within which has granted a large number of people to be promoted faster than most would have the opportunity at other colleges. - Ability to work remotely when needed in most areas - Benefits package is great compared to other companies I have worked for - Challenging work that helps people get their education - Co-workers are amazing here and a big reason why I have stayed...

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    Cons

    - Technology is currently being updated in several key areas that should have been addressed earlier.

    Advice to Management

    Company had grown significantly and with that has brought change. Focus of your change leadership plan and find a balance between maintaining a company that promotes from within and bringing in fresh leadership.

    American Public University System2019-03-14
Found 224 reviews