American Public University System Reviews

Pros

This is a good online school to work for because of the support they offer as well as the ongoing training. They clearly communicate who your contact person is when you need to speak to someone.

Advice to Management

There is no advice that I have to offer.

Pros

Great atmosphere to work. Supportive management. Friendly co-workers and employees. Lots of choices for benefits.

Advice to Management

Communicate more. Employees need to know the direction they are going in to better support the company.

Pros

Great benefits, flexibility, employee-friendly culture, opportunities to advance and learn new things. Free tuition for employees and discounted tuition for family members!

Advice to Management

More communication from the top will help employees feel connected to the organization.

Pros

Since I last reviewed the school a year ago, my department has been overhauled (new Program Director and Faculty Director). I'm feeling a lot more supported, although my work load has increased (primarily with curriculum redesign projects). My new PD has actually been able to make some changes in my scheduled classes, whereas my previous PD was empathetic, but my schedule was never altered and the overload continued.

Advice to Management

You've got to put your money where your mouth is. If you want to keep quality faculty, you've got to lighten the load and pay us appropriately.

Pros

Health insurance and matching 401k
Migrated to Sakai, a relatively straight forward system after you learn the tips and tricks
The students (most) work hard

Advice to Management

There are specific "leaders" who have instituted these changes. They are not for the best and do not seem to be well meaning. Students lose when you micromanage. You will continue to get teachers but you won't get people who are invested like I was with this method.

Pros

Encouraging, fun, fast-paced, great opportunities for advancement.

Pros

Flexible work hours and telecommuting.

Advice to Management

Your middle management is substandard and suppressing your employees. Get rid of them.

Pros

Flexible Hours, From Home, Good Pay for the Work

The people there are also very good to work with as I have been there for 7 years and observed no negative behavior from anyone. Even though I am home 95% of the time, those times of working together on research projects were great! Retirement matching up to 5% if you contribute 10% into 401 K, even for PT.

Pros

I came to APUS from a toxic job environment. I immediately appreciated the professional environment. I'm lucky to have worked in a variety of positions within my department. Telecommuting, benefits, flexible schedule, and consistent job duties make it pretty cushy. I really like most of my co-workers, although many of the best and highest performers used APUS as a stepping stone to move on to greener pastures.

Advice to Management

I've had great managers and I've had okay managers...never really a terrible manager. The great managers treat their employees like fellow human beings instead of like worker bees or robots to push out a product. I think I work in one of the better departments within the university. If managers foster a sense of community and appreciation for their staff, they will work hard for you. Executive level management seems disconnected from the workers.

Pros

Working from home kept me there for so long. I feel like some reviews are because they are still there and are trying to be positive. There is light at the end of the tunnel tho. A lot of light. Trust me!

Advice to Management

They don't listen to employees at all even tho they always have an open session that lasts a full day. It is a for profit college and the employees make as much as a retail associate. Soooo where's the money???